Dobo Marco Polo

Hotels
Independent
8.8 (23 reviews)
C. de Juan Álvarez Mendizábal 44, Madrid, Madrid, 28008 , Madrid , ES

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Elevator
Express check-out
Smoke-free property
Express check-in

Review Highlights

Pros:
Sufficient for sleeping
Correct for urban needs
Cons:
Poor customer service
Lack of organization

Categories

Cleanliness
7.94
The review indicates poor service and organization, impacting the overall cleanliness perception.
Service
7.91
The service is described as poor, which necessitates a lower score.
Location
9.45
Location is acceptable for an urban hotel, hence rated positively.
Room Quality
8.9
Adequate for sleeping and hygiene, suggesting reasonable room quality.
Amenities
8.93
No specific amenities mentioned, defaulting to standard for this hotel tier.
Value for Money
9.39
Given the simplicity of the hotel and its functionality, it provides reasonable value.
Food and Beverage
8.94
No food and beverage services mentioned, defaulting to standard for this hotel tier.
Overall Experience
8.91
Overall experience reflects mixed feelings due to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:50

Property Description

Discover the perfect retreat at Dobo | Marco Polo Residence, where comfort meets convenience in the heart of Madrid.

Comfortable Accommodations
Relax and unwind in one of our 11 stylishly designed, air-conditioned rooms, featuring LED televisions for your entertainment. Each room is thoughtfully equipped with modern amenities, ensuring a cozy stay with all the comforts of home.

Prime Location
Situated just steps away from iconic attractions, including Plaza de España and the renowned Gran Via, our hotel places you at the center of Madrid's vibrant cultural scene. Explore the majestic Royal Palace and charming Sabatini Gardens, all within a short stroll.

Effortless Convenience
Enjoy seamless travel with our express check-in and check-out services, complemented by an elevator for easy access to all floors. Daily housekeeping ensures that your stay is not only comfortable but also hassle-free.

Don't miss the opportunity to experience Madrid in style—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 23 reviews
Cleanliness: 7.94
Service: 7.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 8.91
R
Ronald
10
Pros:

Stayed for 4 nights. Clean, great airco. Small but sufficient modern bathroom (shower only). Safe in the cabinets. No minifridge. Recommend this place! Please note - no reception - so access through door codes. Worked like a charm

2025-09-14 via Nuitee
M
Matthew Meng Yang
10
Pros:

Staff responded very quickly to any queries via WhatsApp. Clean modern property in good location within walking distance to metro subway. Only comment is storage safe was not in service.

2025-09-02 via Nuitee
N
Nahiomy
2
Pros:

El servicio al cliente es pésimo, no tienen organización

2025-08-31 via Nuitee
J
Jorge
6
Hotel urbano justo pero correcto
Pros:

Es un hotel urbano en un edificio de pisos, simple pero correcto, suficiente para dormir y asearte, nada más.

2025-07-15 via Nuitee
J
JORGE
10
Pros:

Agradable lugar

2025-05-21 via Nuitee
L
Luis family
10
Pros:

Muy bien ubicado, seguro y la colonia y gente alrededor muy amable, el apartamente limpio y hermoso me encanto con gusto volvere.

2025-05-11 via Nuitee
T
Tonino
6
Pros:

Buongiorno, purtroppo avendo scelto per noi la camera del portinaio, abbiamo dovuto di conseguenza subire ogni sbattimento del portone, sia in entrata che in uscita, per la molla troppo esile per il peso della porta stessa, con tremore ogni volta della parete del letto.
Pessima poi la scelta di usare quel tipo di soffione per la doccia, impossile da usare.
Bagno comunque troppo piccolo che poteva usufruire dello spazio dedicato all'ampio armadio della camera.

2025-04-11 via Nuitee
A
Ana Isabel
10
De 10
Pros:

Fabuloso, todo un descubrimiento.
Limpieza impecable, comodidad de 10 y súper bien ubicado. Si tengo que volver, ya sé donde.
Ah! La chica que me atendió muy amable y servicial.

2025-03-26 via Nuitee
M
Maiken
8
Pros:

Ligger dejlig central

2025-02-03 via Nuitee
A
Angela
8
Pros:

Habitación cómoda y moderna, en una zona próxima al centro.

2025-01-06 via Nuitee
G
George
6
Pros:

O banheiro é horrível. Os quartos fedem a cigarro.

2025-01-02 via Nuitee
C
Cristofol
8
Tranquilo y cómodo
Pros:

Habitación correcta, cama cómoda, baño bien equipado. Resulta un poco extraño que no haya personal presencial pero no tuve ningún problema por ello.

2025-01-01 via Nuitee
R
Rafael friends
6
Pros:

No te dicen al inicio, sobre las instrucciones para entrar al hotel. Por lo que pierdes tiempo en averiguar cómo es, escribirles y que te manden la información.

2024-06-23 via Nuitee
V
Verified traveler
8
Great for the price
Pros:

The hostel is in a great location and is modern. The hostel is in the center of Madrid so there is outside noise but this is to be expected however there is also quite a bit of noise from inside including when the room nextdoor uses water which was surprisingly loud. We didn't receive the check in emails but the staff were very friendly and fast to solve these issues for us. And on one occasion our code for the door didn't work but again the staff were very helpful and resolved the issue quickly. This is not a luxury hotel (and it doesn't claim to be!) but it was ideal for the price point it has a few snags but we still had a very enjoyable stay.

2024-05-23 via Nuitee
M
Maria Clara
8
Pros:

Las habitaciones muy buenas, tal cual las fotos.
La llegada se complica si no hay alguien que me ayude, nunca me llego el link para registrarme entonces no tenía código para entrar y el nuer teléfono del correo no funciona, de no ser por un vecino que llegó y si tenía el número correcto no hubiera podido entrar

2024-05-10 via Nuitee
C
Christopher partner
10
Pros:

Hidden gem. Clean modern room with huge 4k TV to watch after a long day exploring Madrid.

2024-03-28 via Nuitee
A
Alexander
10
Pros:

Very safe, good price and well decor.

2024-02-09 via Nuitee
M
Marcelo
10
Pros:

Very good

2023-11-29 via Nuitee
A
Aline
10
Pros:

Super recomendable, instalaciones nuevas, limpieza diaria, silencioso y bien ubicado

2023-11-05 via Nuitee
A
Allyson
10
Pros:

Almost hotel-like.

2023-09-04 via Nuitee