stayAPT Suites San Antonio-Lackland

Hotels
8.8 (521 reviews)
9923 Ingram Road , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Covered parking

Review Highlights

Pros:
Clean
Friendly staff
Good location
Spacious rooms
Cons:
Pest issues
AC noise
Uncomfortable sofa bed

Categories

Cleanliness
8.38
Most reviews highlight cleanliness, but a few mention issues like pests and stains.
Service
9.15
Numerous mentions of exceptional service and friendly staff.
Location
8.99
Positive remarks about the convenient location near shops and attractions.
Room Quality
8.54
Rooms are generally spacious and comfortable, but there were complaints about noise and issues with some furniture.
Amenities
8.77
Good amenities, although some guests noted the absence of a pool.
Value for Money
8.83
Good value mentioned, particularly for family stays.
Food and Beverage
8.68
Not specifically addressed in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.05
Overall positive experiences across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Convenient Location
Located in the vibrant West San Antonio district, stayAPT Suites San Antonio-Lackland offers easy access to popular attractions like SeaWorld, The Alamo, and Ripleys Believe It Or Not Museum.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with a fitness center, flat-screen TV, and a patio. Relax in a cozy seating area and enjoy your favorite shows on satellite channels.

Nearby Landmarks
Explore the city with Henry B Gonzalez Convention Center and Alamodome just a short drive away. With San Antonio International Airport in close proximity, your travel convenience is assured.

Book your stay at stayAPT Suites San Antonio-Lackland for a memorable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 521 reviews
Cleanliness: 8.38
Service: 9.15
Location: 8.99
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 9.05
M
Maricia • family_with_children • us
8
2026-02-12 • via Nuitee
K
KAISHEA • extended_group • us
10
Pros:

Location. Staff. Room. Kitchen area. Relaxing outside area.

Cons:

If I have yo write something I would say that they dont offer double king bed rooms, but that still would not deter me from staying there again!

2026-02-10 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-01-28 • via Nuitee
N
Natori • couple • us
10
2026-01-20 • via Nuitee
J
Jadrien • couple • us
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-03 • via Nuitee
S
Steve • family_with_children • us
8
2025-12-31 • via Nuitee
H
Hannia • couple • us
5
2025-12-28 • via Nuitee
M
MARY • couple • us
9
2025-12-18 • via Nuitee
M
MARY • couple • us
9
2025-12-18 • via Nuitee
M
MARY • couple • us
9
2025-12-18 • via Nuitee
A
Ann • family_with_children • us
10
I enjoyed my stay,cooking for my family,sitting together enjoying the non smoking room.
Pros:

Clean,big room

Cons:

Everything was good

2025-11-29 • via Nuitee
S
Sanjuanita • family_with_children • us
9
Personal was very friendly.
Pros:

I like ke the comfort and the safety of the property.

Cons:

NA

2025-11-25 • via Nuitee
A
amy • family_with_children • us
10
Pros:

This place is exceptional! Very clean and modern. The beds are very comfy. The bedroom seemed soundproof .The staff is exceptional, Mary was very helpful and exceeded my expectations in accommodations! Great location.

2025-11-12 • via Nuitee
A
Ashley • couple • us
10
2025-10-22 • via Nuitee
S
Steve • family_with_children • us
9
Staff is excellent and room was very spacious. Just the AC unit was a problem with noise
Pros:

Location and size of room and amenities

Cons:

The only complaint I can think of is the AC. It was working excellent but I kept hearing dripping noise from the unit inside after AC would stop

2025-10-19 • via Nuitee
M
Marvin
10
Pros:

Parking was very easy and secure. Staff was great, rooms were very clean and location was in a safe area. I was really surprised as this was my first stay here. Exceeded my expectations and I will definitely stay again!!

2025-10-12 • via Nuitee
A
April • partner
8
Pros:

For the price this was a great stay, would have loved for it to be cleaned a little better but overall was a nice experience.

2025-10-12 • via Nuitee
H
Heidi • family
6
Pros:

Property from the outside was neat and clean. Team in the front while checking in were friendly. The room was standard. When entering the apartment it did seem nice. But upon further examination the are was not properly cleaned. The dishes were dirty, something smeared on bathroom wall, the couch what looked like a stain was actually food smeared that had not been cleaned. The little couch table was sticky. Water pressure for the shower was horrible.

2025-10-12 • via Nuitee
T
Tanya
8
Pros:

Everything was good except the floors were super dirty! Our feet and kids feet were black…

2025-10-12 • via Nuitee