Holiday Inn Express - South Haven by IHG

Hotels
•
Holiday Inn Express
9.2 (544 reviews)
72095 County Rd 388 , South Haven , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Quiet rooms
Comfortable beds
Good location
Cons:
Limited breakfast options
Noise from neighboring rooms
Minor maintenance issues

Categories

Cleanliness
9.3
Hotel is often described as clean and well-maintained.
Service
9.8
Guests appreciated the friendly service and willingness of staff to help.
Location
9.3
Conveniently located close to the interstate and grocery stores.
Room Quality
9.3
Rooms are well-equipped and comfortable; some minor issues noted.
Amenities
8.8
Breakfast and other amenities adequate but could use improvement.
Value for Money
9.3
Considered a good value for the quality provided.
Food and Beverage
8.3
Breakfast options were mixed; food quality could be improved.
Overall Experience
9.5
Overall a very positive experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:43

Property Description

Inviting Accommodation with Modern Amenities

At Holiday Inn Express - South Haven, an IHG Hotel, experience comfort and convenience at its best. Indoor Pool and 24-Hour Front Desk ensure a relaxing stay, while free WiFi keeps you connected throughout the property.

Modern Rooms with Essential Features

Each room is thoughtfully designed with a desk, flat-screen TV, and private bathroom. Enjoy a restful night on cozy bed linen and towels provided. Stay cool with air conditioning and keep your belongings organized in the wardrobe.

Convenient Facilities for Business and Leisure

Take advantage of the on-site Business Centre for work needs and stay active at the gym. With free private parking, exploring the area is hassle-free.

Book your stay at Holiday Inn Express - South Haven now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 544 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
A
aphrodite • extended_group • us
10
Efficiency
Pros:

Cleanliness and easy check in

2026-10-30 • via Nuitee
S
Sven • couple • at
9
Jedenfalls zu empfehlen 😁
Pros:

Nettes Personal, gutes Frühstück und alle Erwartungen erfüllt.

Cons:

Alles perfekt!

2026-10-29 • via Nuitee
P
Pamela Hartley • solo_traveller • us
5
Pros:

Perfect location. Close to shops, Beach, & Boardwalk.

Cons:

Uncomfortable beds, vent in bathroom didn't work, horrible water pressure, and beds were small. Facility had water from pool guests everywhere.

2026-10-25 • via Nuitee
D
Debby • solo_traveller • us
10
Very nice hotel
Pros:

Very nice and considerate staff. Clean, gym had everything working. Breakfast had a lot of variety and fresh, delicious!

Cons:

Water was a little cold in the pool

2026-10-24 • via Nuitee
E
Esad • couple • us
10
2026-10-21 • via Nuitee
G
gary • family_with_children • us
9
2026-10-20 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-10-16 • via Nuitee
P
Pamela • solo_traveller • us
8
2026-10-13 • via Nuitee
D
Daphne • extended_group • us
9
2026-10-08 • via Nuitee
R
Robert • solo_traveller • us
9
2026-10-08 • via Nuitee
C
Chappell • solo_traveller • us
10
Pros:

Staff was very accommodating and friendly

Cons:

Breakfast wasn't as good

2026-10-07 • via Nuitee
J
june • extended_group • us
9
We had a great time - felt very safe. Would easily recommend this to others.
Pros:

Room was large, up to date, very clean, comfortable. Breakfast was very good - cinnamon rolls were amazing. Adequate choices. My friend and I really. enjoyed the patio with the fire pit. I

Cons:

I would prefer waffles over the pancakes offered.

2026-09-19 • via Nuitee
S
Scott • solo_traveller • us
9
2026-09-17 • via Nuitee
S
Susan • solo_traveller • us
10
2026-09-15 • via Nuitee
O
Olga • couple • us
8
Pros:

Location is a key

Cons:

Breakfast needs improvement

2026-09-12 • via Nuitee
I
Iryna • solo_traveller • us
9
2026-09-08 • via Nuitee
M
Maureen • couple • us
3
Disappointing
Cons:

I was charged $400 per night for a mediocre room. Others in our party were only charged $250

2026-08-31 • via Nuitee
A
Amanda • solo_traveller • us
3
Pros:

The hotel was in a great location for what I needed. Easy to locate and get in and out of.

Cons:

The staff was not very helpful. Upon arrival I was told that they did not have any key cards and I would need to leave and come back. after a 7 hour drive to get there all I wanted to do was get checked in to relax. I had to leave and come back hours later to be able to check in. In the middle of the night the fire alarm went off two separate times, which was not convenient and caused little sleep but I could understand. The housekeepers began vacuuming the carpets in the hallway and banging on doors shortly after 8am. After a restless night I was hoping to have a quiet morning that never happened. When I mentioned these things at checkout I was told the woman at the desk was rude. Probably one of the worst says I've had in a long time, especially for the amount I paid to stay there.

2026-08-31 • via Nuitee
N
Nili • family_with_children • il
6
מאכזב מבחינת ניקיון ושרותי מלון
Pros:

המיקום

Cons:

חדרים לא נוקו, לא החליפו מגבות וסדינים אמבטיות לא נורו , חדר אחד סידרו מיטה אחת ולא את השניה …
כאשר שאלנו בקבלה נאמר שאין מה לעשות המנקה הלכה הביתה
ונתנו לנו מגבות נקיות
חדר לא נקי, בריכה לא נעימה

2026-08-30 • via Nuitee
M
MIhalik • couple • us
8
2026-08-24 • via Nuitee