Holiday Inn Express - South Haven by IHG

Hotels
•
Holiday Inn Express
9.2 (502 reviews)
72095 County Rd 388 , South Haven , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Heated pool
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Quiet rooms
Comfortable beds
Good location
Cons:
Limited breakfast options
Noise from neighboring rooms
Minor maintenance issues

Categories

Cleanliness
9.3
Hotel is often described as clean and well-maintained.
Service
9.8
Guests appreciated the friendly service and willingness of staff to help.
Location
9.3
Conveniently located close to the interstate and grocery stores.
Room Quality
9.3
Rooms are well-equipped and comfortable; some minor issues noted.
Amenities
8.8
Breakfast and other amenities adequate but could use improvement.
Value for Money
9.3
Considered a good value for the quality provided.
Food and Beverage
8.3
Breakfast options were mixed; food quality could be improved.
Overall Experience
9.5
Overall a very positive experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:43

Property Description

Inviting Accommodation with Modern Amenities

At Holiday Inn Express - South Haven, an IHG Hotel, experience comfort and convenience at its best. Indoor Pool and 24-Hour Front Desk ensure a relaxing stay, while free WiFi keeps you connected throughout the property.

Modern Rooms with Essential Features

Each room is thoughtfully designed with a desk, flat-screen TV, and private bathroom. Enjoy a restful night on cozy bed linen and towels provided. Stay cool with air conditioning and keep your belongings organized in the wardrobe.

Convenient Facilities for Business and Leisure

Take advantage of the on-site Business Centre for work needs and stay active at the gym. With free private parking, exploring the area is hassle-free.

Book your stay at Holiday Inn Express - South Haven now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 502 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
B
Brenda • couple • us
10
2026-04-15 • via Nuitee
R
Richard • couple • us
5
Pros:

Clean

Cons:

* Breakfast x6 was/were horrible
* No housekeeping for a six night stay
* Front desk staff professional but unfriendly

2026-04-10 • via Nuitee
T
travelswhencan • family_with_children • us
5
Family one night stay
Pros:

The beds were comfortable, and the facilities were clean for the most part. The location is very close to town and beach is only a short drive. The location is the real highlight of this property. Staff was very friendly.

Cons:

The indoor pool is very small. It was not very clean and was really cold. The hallways and the building itself was always cold. The only time we felt warm was in our room. The breakfast was less than typical. I have stayed at many holiday inn expresses and this one just did not meet the same expectations set by others locations of the same hotel chain.

2026-04-09 • via Nuitee
A
Aira • solo_traveller • us
7
2026-04-08 • via Nuitee
M
master 521 • couple • us
8
2026-04-02 • via Nuitee
H
Heidi • family_with_children • us
10
Pros:

The whole hotel was great

Cons:

We liked everything. I was relaxing and comfortable.

2026-03-24 • via Nuitee
A
Annette • family_with_children • us
5
Sucks to be thirsty.
Pros:

Location and coziness

Cons:

$3:00 bottles of water. Ridiculous
They told me I could call Door Dash. Really.

2026-03-18 • via Nuitee
R
Rhonda • couple • us
8
Comfortable and met our need.
Pros:

Close to the event we were attending.
Room was well stocked and very comfortable.

Cons:

We didn’t see any staff at the desk after we checked in and no one at the desk when we checked out.

2026-03-02 • via Nuitee
M
Megan • family_with_children • us
10
2026-03-02 • via Nuitee
S
Staci • family_with_children • us
10
2026-02-22 • via Nuitee
J
Judith • family_with_children • us
9
Pros:

Very good

Cons:

Zero

2026-01-19 • via Nuitee
P
Patrice • couple • us
10
great
Pros:

Breakfast was fine . Hot and easy to grab

Cons:

i just like better coffee a bit stronger brew

2026-01-19 • via Nuitee
E
Ed • couple • us
9
2026-01-19 • via Nuitee
M
marek • family_with_children • us
10
2026-01-19 • via Nuitee
A
Angela • family_with_children • us
10
Happy with it
Pros:

Breakfast good

Cons:

A little expesive

2026-01-19 • via Nuitee
T
Townsend • family_with_children • us
9
2026-01-17 • via Nuitee
W
Wimes • family_with_children • us
9
Pros:

Everything. .

Cons:

Some of the staff was kind, . No one was rude or anything, but they lacked in personality. Lacking in social skills.

2025-12-27 • via Nuitee
C
Cindy • couple • us
9
Very quiet and enjoyable Christmas Eve and a delicious Christmas breakfast.
Pros:

Very clean and well-kept.

2025-12-26 • via Nuitee
M
Mohsen • solo_traveller • nl
7
2025-12-05 • via Nuitee
A
Anthony • family_with_children • us
9
Pros:

Rooms are well equipped, perfect for an overnight stay!

Cons:

No facial tissue in the bathroom.

2025-11-24 • via Nuitee