Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Good activities
Spacious rooms
Cons:
Cleanliness issues with carpets
Some rooms outdated
Limited dining options
Staff occasionally rude regarding timeshare

Categories

Cleanliness
7.61
Cleanliness was good, but the carpet in the room should have been cleaned.
Service
8.58
Staff was friendly and catered to guests' needs.
Location
8.62
Nice location with beautiful mountain views.
Room Quality
7.07
Rooms were spacious, but some were outdated and had issues like small bathrooms.
Amenities
8.1
Good activities available, but some amenities were not open during the week.
Value for Money
7.56
Some guests felt the hotel was overpriced for what it offered.
Food and Beverage
7.11
Limited dining options within the resort, affecting overall dining experience.
Overall Experience
8.58
Most guests had a great time and enjoyed their stay despite a few minor challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:22

Property Description

Luxurious Accommodations
Experience comfort and style at our recently renovated aparthotel in Massanutten Resort. Each unit features modern amenities including air conditioning, flat-screen TVs, and well-equipped kitchens. Relax on the terrace or unwind in the sauna for the ultimate retreat.

Exciting Facilities
Indulge in our outdoor swimming pool with a pool bar, perfect for a refreshing dip. Stay active with our sports facilities, fitness room, and organized yoga classes. Families will love the kids pool and outdoor play equipment. Plus, enjoy the convenience of a restaurant, snack bar, and minimarket on-site.

Convenient Location
Located near Massanutten Resort Water Park and University Park, our aparthotel offers easy access to local attractions. With ski and bicycle rental services available, adventure is just moments away. Book now for an unforgettable stay at Massanutten Resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Sep 8, 2026 until Thu, May 27, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 1201 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.58
H
Hawkins • couple • ca
4
It was just ok. Nothing horrible. Nothing great
Pros:

Nothing stands out as great. It was ok

Cons:

Fire alarm went off for no reason at all at least 2x during our stay

2026-07-25 • via Nuitee
E
Edgar L • family_with_children • us
10
Comodidad
Pros:

La comodidad y la tranquilidad

Cons:

El TV son antiguos y no son smart TV

2026-07-24 • via Nuitee
J
Jynell • solo_traveller • us
10
Pros:

The activities, the room and Massanutten staff is outstanding.

Cons:

I prefer to pay once I arrive, I didn't like that that I had to pay prior. My card was compromised thru this process.

2026-07-23 • via Nuitee
D
Deborah • family_with_children • us
9
Pros:

Very grateful for Mr. Rocky's assistance.

2026-07-21 • via Nuitee
M
Mary • solo_traveller • us
8
2026-07-20 • via Nuitee
L
Latonda • extended_group • us
8
I love my stay
Pros:

The scenery

Cons:

Nothing

2026-07-20 • via Nuitee
E
Ernest • family_with_children • us
5
There was an initial misunderstanding of me given a two bed hotel accommodation which got replaced with a condo but we h
Pros:

The condo I got a replacement for was excellent even though my 6 nights was reduced to 4 nights

Cons:

My WiFi was somethings on and off

2026-07-19 • via Nuitee
K
Keith • family_with_children • us
5
It was ok would prefer more walk paths instead of driving
2026-07-19 • via Nuitee
K
KENESHA • family_with_children • us
10
Mini vacation
Pros:

The location. It was close to the water park and kids got to see deer

Cons:

It was a little outdated and the carpet walking into the property was filthy

2026-07-18 • via Nuitee
A
Ashley • solo_traveller • us
4
Pros:

I loved the viwe

Cons:

The room was not clean and the bathroom was really dirty

2026-07-17 • via Nuitee
J
Jean • solo_traveller • us
10
Pros:

I like the environment and the condo

Cons:

The weather was bad but it was good

2026-07-16 • via Nuitee
S
Seabrook SR • couple • us
10
Pros:

Beautiful views,

Cons:

The weather(raining)

2026-07-16 • via Nuitee
C
Cabrera • family_with_children • us
10
2026-07-15 • via Nuitee
G
Gracie • extended_group • us
7
2026-07-15 • via Nuitee
G
Gracie • family_with_children • us
7
The family really enjoyed the stay and I enjoyed the rest
Pros:

Peaceful,clean

Cons:

Driving to activity

2026-07-15 • via Nuitee
C
Crystal • family_with_children • us
3
Cons:

The kitchen had a really bad smell of fish that wouldn't go away. The towels and bedding was dirty upon my arrival. I called the front desk they informed me that house keeping was gone for the day and they will make a note. I called the next day spoke with someone from housekeeping and my issue was still unsolved. Also the shower was clogged.

2026-07-15 • via Nuitee
M
Marquise • couple • us
9
2026-07-14 • via Nuitee
J
JOSUE • family_with_children • us
10
2026-07-12 • via Nuitee
N
Natasha • couple • us
10
Clean, variety of activities, relaxing
Pros:

Apartment was in great condition, clean and great location! Lots of activities for all ages!

Cons:

The bed could have been better. Suggests a combo package for go-karts, bumper cars, mini golf, etc. like they have for zip line, mountain coaster, climbing wall, etc
More signs for check-in!

2026-07-12 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

All was good, liked location. Good options to eat right near us. Apartment was comfortable

Cons:

I can't say I didn't like anything, all was good. Only thing id recommend is coffee pods instead coffee packet.

2026-07-11 • via Nuitee