Golden Legend Palace Hotel & Travel

Hotels
9.3 (1840 reviews)
2 Nguyen Huu Huan Alley , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service, especially from Rose
Excellent location in the Old Quarter
Great breakfast options
Cons:
Some rooms may not have windows
Additional credit card fees were encountered

Categories

Cleanliness
9.19
The hotel was clean and modern, contributing to a pleasant stay.
Service
9.66
Service was outstanding, particularly from Rose, who was incredibly friendly and helpful.
Location
9.7
The location is excellent, right in the heart of the Old Quarter and very accessible.
Room Quality
8.15
Some rooms may lack windows, which may not suit everyone.
Amenities
9.18
Amenities were satisfactory with good breakfast options.
Value for Money
9.64
Overall, the experience was worth the price paid.
Food and Beverage
9.19
Breakfast, especially the noodle soup, received high praise.
Overall Experience
9.66
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:58

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Golden Legend Palace Hotel is just steps away from popular attractions like Thang Long Water Puppet Theater, Hanoi Old City Gate, and Hoan Kiem Lake.

Modern Amenities
Experience comfort and convenience with our 3-star hotel's range of amenities, including air conditioning, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Enjoy city views from selected rooms and relax on the terrace.

Exceptional Service
Our hotel offers a 24-hour front desk, airport transfers, and room service to ensure a seamless stay for our guests. With a focus on hospitality, we provide free toiletries, a hairdryer, and cozy bed linens in every room.

Book your stay at Golden Legend Palace Hotel for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1840 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.66
M
MazinguerZ • solo_traveller • es
6
2026-09-18 • via Nuitee
J
Jake • solo_traveller • gb
10
Clean and good breakfast
Pros:

The staff were really friendly and helpful. Salome stood out to me and provided a really good service during my stay

2026-09-17 • via Nuitee
A
Aleksandra • couple • pl
10
Pros:

I'd like to give special recognition to Salome.

During our stay, Salome took care of us exceptionally well, the kind of service you don't experience every day. Always smiling, helpful, and genuinely committed to making sure our stay went smoothly. Every request was taken seriously and handled quickly, all with a warm, authentic attitude.

2026-09-17 • via Nuitee
E
Elsa • family_with_children • de
8
Great Location & Friendly Staff
Pros:

Great location and very friendly, helpful staff. I also liked that there are no stairs to the rooms and the elevator connects directly to the floors, which is very convenient when travelling with luggage. The hotel also kindly allowed us to store our luggage after check-out and wait in the lobby at night until our sleeper bus departure, which was very helpful. Breakfast was nice with a good selection.

Cons:

The downsides were the small room window, which was not as big as I expected from the pictures, and the bathroom was quite small. There is no separate shower area or partition between the shower and sink, only a curtain, so the bathroom floor gets quite wet. But for a one-night stay, it was still perfectly fine. Also, prepare cash if possible, as card payments come with an additional charge, which is common in Vietnam.

2026-09-17 • via Nuitee
A
andrea • couple • at
7
2026-09-17 • via Nuitee
H
hassan • solo_traveller • il
10
Pros:

בית מלון שנמצא במרכז העיר .
מבחינת השירות ואיכות המקום מאוד מעולה וגם הצוות בעלי שירות ועזרה למבקרים בכל דבר ובמיוחד נציג קבלה בשם אמהארי וגם הבחור זוה שמענקים עזרה ללא תמורה .
אני ממליץ מחום לבקר את המקום

2026-09-16 • via Nuitee
J
Jeremy • solo_traveller • fr
10
Pros:

Le service proposé par Salome

2026-09-16 • via Nuitee
E
Elizabeth van der Merwe • solo_traveller • za
10
Pros:

The staff was extremely helpful and friendly and the location was excellent. Salome and all the staff made our stay wonderful.

Cons:

Nothing

2026-09-15 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-09-14 • via Nuitee
D
Dana • solo_traveller • il
10
Pros:

We had a great stay in the hotel thanks to the great staff and special thanks to Anna, she was really amazing and helped us with everything we need! Overall the experience was really great! Highly recommended

2026-09-14 • via Nuitee
S
Sulo • solo_traveller • nz
8
Good place for a night in Hanoi
Pros:

Good value for money and great location. Enjoyed the breakfast and staff went out of the way to make sure vegetarian choices were there.

Cons:

Unable to pay by credit card and did not realise that they don’t take card payment. Booking.com did not mention it.

2026-09-13 • via Nuitee
D
Drew • solo_traveller • au
10
Salomen was very sweet and kind she’s has a understanding of her job and does it very well. Thank you to everyone’s at g
2026-09-13 • via Nuitee
G
Gregusse • solo_traveller • au
10
Pros:

Nice stay at this hotel and Greta service from Salomen.

2026-09-11 • via Nuitee
K
Khôi • solo_traveller • vn
10
Pros:

Vị trí trung tâm, thuận lợi di chuyển.
Nhân viên nhiệt tình, đặc biệt bạn lễ tân ca tối

Cons:

Không có

2026-09-11 • via Nuitee
N
Nomad at heart • solo_traveller • dz
10
Pros:

The check in was easy and swift. The staff here are amazing, extremely kind and ready to help.

I specify Salome; she's kind, ready to help and will go miles to ensure everything is convenient for the guests.


Peter was extremely helpful in booking a taxi ride for me, and very attentive to my requests.

The staff here are the highlight; they're what would make me book this hotel again in the future.

2026-09-06 • via Nuitee
U
Uranga • couple • es
10
Pros:

Peter and Salomé were súper nice with us. Perfect stay.

2026-09-06 • via Nuitee
N
Ngoc • solo_traveller • vn
8
2026-09-06 • via Nuitee
P
Patrick • couple • de
10
Es hat uns gefallen
Pros:

Das Hotel ist super zentral gelegen. Die Mitarbeiter sind alle super freundlich und waren jederzeit zur Stelle. Vor allem Salome war immer sehr hilfsbereit und darauf bedacht uns jeden Wunsch zu erfüllen.

2026-09-06 • via Nuitee
L
Lea-Marie • solo_traveller • de
10
Pros:

Das Personal war super freundlich und zuvorkommend. Uns wurde die Tür aufgehalten, wir wurden freundlich begrüßt und haben sogar ein kostenloses Zimmer-Upgrade bekommen (von Salome :) ).
Wir haben Essstäbchen und eine Kofferwaage zur Verfügung bekommen, Frühstück mit aufs Zimmer, weil ich zur Essenszeit einen Termin hatte und wir durften unser Gepäck noch über den ganzen Tag stehen lassen.

Wir haben uns sehr wohl gefühlt!

2026-09-05 • via Nuitee
L
Lucas • solo_traveller • es
10
Pros:

Todo genial, sobre todo Salome, es encantadora!

Cons:

Nada

2026-09-05 • via Nuitee