Golden Legend Palace Hotel & Travel

Hotels
9.3 (1804 reviews)
2 Nguyen Huu Huan Alley , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service, especially from Rose
Excellent location in the Old Quarter
Great breakfast options
Cons:
Some rooms may not have windows
Additional credit card fees were encountered

Categories

Cleanliness
9.19
The hotel was clean and modern, contributing to a pleasant stay.
Service
9.66
Service was outstanding, particularly from Rose, who was incredibly friendly and helpful.
Location
9.7
The location is excellent, right in the heart of the Old Quarter and very accessible.
Room Quality
8.15
Some rooms may lack windows, which may not suit everyone.
Amenities
9.18
Amenities were satisfactory with good breakfast options.
Value for Money
9.64
Overall, the experience was worth the price paid.
Food and Beverage
9.19
Breakfast, especially the noodle soup, received high praise.
Overall Experience
9.66
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:58

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Golden Legend Palace Hotel is just steps away from popular attractions like Thang Long Water Puppet Theater, Hanoi Old City Gate, and Hoan Kiem Lake.

Modern Amenities
Experience comfort and convenience with our 3-star hotel's range of amenities, including air conditioning, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Enjoy city views from selected rooms and relax on the terrace.

Exceptional Service
Our hotel offers a 24-hour front desk, airport transfers, and room service to ensure a seamless stay for our guests. With a focus on hospitality, we provide free toiletries, a hairdryer, and cozy bed linens in every room.

Book your stay at Golden Legend Palace Hotel for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1804 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.66
Q
Qi • couple • cn
10
Pros:

这里的服务很好，Anna提供很好的服务

2026-08-08 • via Nuitee
H
Hieu Chi • family_with_children • fr
10
Fabuleux, personnel très professionnel, agréable et exceptionnel.
Pros:

Le personnel était très gentil, aimable, compétent et agréable offrant une grande qualité professionnelle en particulier Anne et Mây qui nous ont bien accompagné durant notre séjour. Nous avons bien apprécié cet établissement,

2026-08-08 • via Nuitee
T
Tiziana • solo_traveller • it
10
Un’attenzione particolare merita una ragazza dello staff della della reception purtroppo, non mi ricordo il nome una rag
Pros:

Struttura bellissima, unica la mia camera era tutta in legno piccola, con un arredamento etnico locale molto chic e accogliente di piccole dimensioni ma sufficienti per stare poche notti ad Hanoi, molto profumato..stanza caratteristica piccola ma molto pulita con un piccolo balconcino che affaccia sui tetti di abitazioni popolari, ovviamente essendo nell’old Quarter

Cons:

I bar mtender del rooftop mi sono sembrati abbastanza presuntuosi e maleducati. Non mi è piaciuto il loro modo….rispetto a tutti i vietnamiti che ho incontrato in Vietnam negli hotel durante il mio viaggio loro sono stati un po’ antipatici, poca scelta di vini, nessun tipo di vino con bollicine mi sembra strano visto che il Vietnam ha la baguette come panino tipico visto la ex dominazione francese non avere uno champagne o altro per la clientela internazionale, quando ho chiesto di che uve fosse il vino bianco che mi ha dato, il barman sapeva neanche rispondere, ed era l’unico vino bianco che avevano non parliamo di un menu di 100 vini bianchi per cui se ti chiedo se è un Savignone o uno chardonnay, tu non sai rispondere ha dovuto leggere sull’etichetta, questo è il suo lavoro almeno deve essere preparato,mi hanno accolto freddamente, erano le 10:20 di sera alle 11 chiudevano erano scocciati, il resto del personale stava lì su un tavolo accanto che mangiava e si faceva gli affari suoi.
Scommetto che mi hanno anche preso in giro, perché ridevano. Ho chiesto loro se mi potevano fare una foto ed erano scocciati,vorrei ricordare loro che lavorano sempre in un hotel e dovrebbero essere sempre gentili e cordiali con i loro ospiti, soprattutto quelli che viaggiano da soli.

2026-08-07 • via Nuitee
A
Alexandra • extended_group • fr
10
Bien situé et gentillesse du personnel
Pros:

L’efficacité et la gentillesse du personnel notamment de May

2026-08-07 • via Nuitee
M
Mireia • couple • es
10
2026-08-07 • via Nuitee
M
Maura • couple • it
10
Pros:

Lo staff molto disponibile e accogliente
Anna è stata gentilissima

2026-08-06 • via Nuitee
M
Mireia • couple • es
9
2026-08-06 • via Nuitee
T
Thuy Trang • couple • vn
10
Tuyệt vời.
Pros:

Các ban nhan vien rat de thuong, lịch sự. Có bạn Xuyên rất lễ phép, nhiệt tình

2026-08-06 • via Nuitee
S
Som • family_with_children • bn
10
Really good staff. Especially “Anna” clean and spotless, worthwhile to stay.
Pros:

The property was all clean and spotless. I really loved it.
“Anna” especially took good care of us during our stay. Really good staff. Good environment for the stay.

2026-08-06 • via Nuitee
J
Jose Francisco • solo_traveller • es
10
Pros:

La atención amabilidad del personal son geniales super amables sobre todo Emma, Anna, Peter y Harry la ubicación y el desayuno es muy bueno y abundante

2026-08-06 • via Nuitee
H
hector • couple • es
10
Muy simpáticos todos y con ganas de ayudar en todo , en especial a Anna
2026-08-05 • via Nuitee
J
Johannes • solo_traveller • de
10
2026-08-05 • via Nuitee
B
Benjamin • couple • au
10
Start to our Honeymoon!!
Pros:

May at the front desk was amazing, super friendly and helpful with recommendations, etc…

The breakfast was delicious and was very close to everything in Old Quarter

2026-08-05 • via Nuitee
T
Tomasz • family_with_children • pl
10
I felt comfortable in this hotel
Pros:

Localization is great, very helpful staff (especially Anna), clean linen&towels, and many options for breakfast

Cons:

None

2026-08-04 • via Nuitee
P
Piyush • couple • in
10
Pros:

Property was near to all the good cafes. Walking distance from the market

Cons:

Room was bit small for two people

2026-08-04 • via Nuitee
S
Sara Roger Mesa • family_with_children • es
10
2026-08-03 • via Nuitee
A
Aleksandra • couple • us
9
Pros:

Kind and attentive staff and great breakfast.

2026-08-03 • via Nuitee
J
Johannes • solo_traveller • de
9
Pros:

Das Hotel hat eine sehr gute Lage, sehr nahe an der Sltstadt. Anna von der Rezeption war sehr freundlich und hilfsbereit.

2026-08-02 • via Nuitee
G
Giusy • couple • it
10
2026-08-02 • via Nuitee
K
K • solo_traveller • nl
10
Hartelijke ontvangst en fijn personeel
Pros:

De meer dan uitstekende service en behulpzaamheid van vooral Anna (receptioniste) van dit hotel. Het gaf ons een gevoel van plezierig thuiskomen. Niets was te veel gevraagd voor haar om het goed te laten verlopen.

Cons:

Het ontbijt: De koffie slaat de steunzolen uit je schoenen (voor Europeanen veel te sterk) en het geserveerde brood was oud (hard). Dus, een verbeterpunt.

2026-07-24 • via Nuitee