Golden Legend Palace Hotel & Travel

Hotels
VBA Hospitality Group
9.3 (1763 reviews)
2 Nguyen Huu Huan Alley , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service, especially from Rose
Excellent location in the Old Quarter
Great breakfast options
Cons:
Some rooms may not have windows
Additional credit card fees were encountered

Categories

Cleanliness
9.19
The hotel was clean and modern, contributing to a pleasant stay.
Service
9.66
Service was outstanding, particularly from Rose, who was incredibly friendly and helpful.
Location
9.7
The location is excellent, right in the heart of the Old Quarter and very accessible.
Room Quality
8.15
Some rooms may lack windows, which may not suit everyone.
Amenities
9.18
Amenities were satisfactory with good breakfast options.
Value for Money
9.64
Overall, the experience was worth the price paid.
Food and Beverage
9.19
Breakfast, especially the noodle soup, received high praise.
Overall Experience
9.66
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:58

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Golden Legend Palace Hotel is just steps away from popular attractions like Thang Long Water Puppet Theater, Hanoi Old City Gate, and Hoan Kiem Lake.

Modern Amenities
Experience comfort and convenience with our 3-star hotel's range of amenities, including air conditioning, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Enjoy city views from selected rooms and relax on the terrace.

Exceptional Service
Our hotel offers a 24-hour front desk, airport transfers, and room service to ensure a seamless stay for our guests. With a focus on hospitality, we provide free toiletries, a hairdryer, and cozy bed linens in every room.

Book your stay at Golden Legend Palace Hotel for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for VND 220,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1763 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.66
G
Gary couple au
10
Wonderful
Pros:

It’s in walking distance to everything in the old quarter, rooms are quiet air conditioning works well.

2026-07-04 via Nuitee
V
Vladimir solo_traveller be
10
Fantastique expérience dans le quartier historique de Hanoï!
Pros:

L'emplacement est dans le vieux quartier historique proche de touts les restaurants et des musées. Cependant, l'hôtel est dans une ruelle calme.
La chambre confortable est soignée avec du mobilier de qualité.
Le petit-déjeuner est local est très varié.
Le personnel entier est très aimable et respectueux.

Cons:

J'ai eu un soucis lors de mon pick-up avec un chauffeur absent et j'ai du payer deux fois le prix avec un taximan de l'aéroport alors la procédure logistique de pick-up/navette aéroport pourrait être améliorée. Cependant, il m'a été proposé 10% de réduction sur un massage pour compensation par le personnel de l'hôtel.

2026-07-01 via Nuitee
C
Charu couple in
10
Pros:

May was very helpful and gave us good discounts on airport cab and Ninh binh tour
They were readily available for assistance over whatsapp, and explained everything with great patience

2026-06-30 via Nuitee
T
Tudor couple ro
10
Pros:

We have been coming here for a long time now, for the splendid staff and the great location. May always goes above and beyond to help us with whatever we need, so we feel like home. And Kevin waited for us almost until midnight to check us in! Thank you both!

2026-06-30 via Nuitee
V
Vukalić couple hr
10
I highly recommend this hotel. 😊
Pros:

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting Da Nang. The rooms were clean, comfortable, and well-maintained, and the location was perfect.

What made our stay truly special was the amazing staff. Everyone was friendly, welcoming, and always ready to help with a smile.

A special thank you to May, who was absolutely outstanding. She helped us with everything we needed, gave us great recommendations, and made sure our stay was as enjoyable as possible. Her kindness, professionalism, and genuine care for guests made a huge difference. She is a real asset to the hotel.

Thank you for making our vacation so memorable. We would definitely stay here again!

Cons:

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting Da Nang. The rooms were clean, comfortable, and well-maintained, and the location was perfect.

What made our stay truly special was the amazing staff. Everyone was friendly, welcoming, and always ready to help with a smile.

A special thank you to May, who was absolutely outstanding. She helped us with everything we needed, gave us great recommendations, and made sure our stay was as enjoyable as possible. Her kindness, professionalism, and genuine care for guests made a huge difference. She is a real asset to the hotel.

Thank you for making our vacation so memorable. We would definitely stay here again!

2026-06-29 via Nuitee
T
Tenniel family_with_children au
4
Disappointing stay because the hotel is somewhat overpriced and under delivers on room quality.
Pros:

It was clean. The location was excellent. The receptionist was very friendly.

Cons:

I have edited this review after returning home because after leaving the hotel we received a message asking us to change our review rating to a 9 with a long hard luck life story. After doing nothing, we received another follow-up message of the same tone, pleading for us to change our review because it would affect the quality of their life etc. My family members pressured me to change the review feeling sorry for the nice receptionist. Based on their reaction to the message, I would not be surprised if other people have. We stayed in a deluxe family room that was very small and tight with no space to open a suitcase other than on the bed. The shower had cold water, and the sheets were well worn, rough, and uncomfortable. The breakfast was adequate. I could see effort was made to cater for western tastes, but the Vietnamese wasn't as good as other food we've had elsewhere.

2026-06-28 via Nuitee
V
Vania family_with_children es
10
Pros:

Personal muy amable! La atención de May fue excepcional, siempre preocupados por hacernos sentir cómodos. Nos ofrecieron el upgrade de habitación y la verdad mejoró aun mas nuestra experiencia en el hotel.

Además el hotel esta súper céntrico

Cons:

Nada que objetar

2026-06-27 via Nuitee
Z
Ziyad solo_traveller om
8
2026-06-26 via Nuitee
J
James solo_traveller au
9
2026-06-24 via Nuitee
S
Sai solo_traveller ph
10
golden stay
Pros:

I had an excellent experience with the Booking.com support team. The staff who assisted me was professional, patient, and very helpful throughout the entire process. They responded promptly to my concerns, provided clear information, and made sure my issue was resolved smoothly. Their friendly attitude and dedication to customer service made the experience stress-free and enjoyable. I truly appreciate their assistance and would highly recommend Booking.com for their outstanding customer support. Thank you for going above and beyond! ⭐⭐⭐⭐⭐

Cons:

none

2026-06-24 via Nuitee
E
Edward Carey solo_traveller gb
9
Great location
Pros:

Great location.
Staff very helpful
Nice breakfast buffet
Rooms are ok

Cons:

Bathtub shower is slippy
Had a couple of short power outs
Needed an extra cover on bed , not just thin sheet

2026-06-22 via Nuitee
T
Tobias solo_traveller de
10
Pros:

Mai was an awesome Host!

2026-06-22 via Nuitee
C
CORIN couple ie
10
May in Reception was very helpfull and Friendly .
Pros:

Location by Hoan Kiem .

Cons:

Nothing .

2026-06-22 via Nuitee
W
Winoll couple au
10
Pros:

We had a great time here, the staff were amazing! In particular, May and Peter took very good care of us, taking care of our bags even after we checked out, giving us the ability to shower once checked out, and even providing us with a free upgrade! The hotel was in a great location and was very good value for money.

2026-06-21 via Nuitee
K
Karmen solo_traveller si
10
2026-06-21 via Nuitee
M
Maria solo_traveller ch
8
I had a wonderful stay at this hotel in Hanoi. The staff were extremely attentive, kind, and always
2026-06-21 via Nuitee
M
Maria solo_traveller ch
10
Pros:

I had a great stay at this hotel in Hanoi. The staff were very attentive, friendly, and helpful throughout my visit. They helped me book tours, which were very well organized and enjoyable.

I also upgraded my room for a reasonable extra cost, and it was definitely worth it. A special thank you to May, who was extremely kind and helpful. When I came back from Sapa without a room booked, she helped me find availability and arranged the same room I had stayed in before.

Excellent service, great support from the staff, and a very pleasant stay overall. I would definitely recommend this hotel.

2026-06-21 via Nuitee
J
Jack couple au
9
Worth money stay
Pros:

The property was great value for money and location was an easy walk to some of the better parts of the old quarter. All the staff were great and helpful especially Peter who made an impression on wanting to be helpful and checking everything was going well

Cons:

Nothing

2026-06-21 via Nuitee
W
Winoll couple au
10
2026-06-21 via Nuitee
H
huy family_with_children us
10
Central location without the noise.
Pros:

Central location, not noisy,large room, comfy beds, amazing staff. Breakfast was great. Peter was great and helped us with all our questions.

2026-06-20 via Nuitee