Crystal Inn

Hotels
•
Independent
8.2 (64 reviews)
5511 Decker Dr, Baytown, Texas, 77520 , Baytown , US
1-832-9267157

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Facilities

Free WiFi
24-hour front desk
Smoke-free property
Free self parking
Well-lit path to entrance

Review Highlights

Pros:
Friendly staff
Clean rooms (in some instances)
Quiet environment
Spacious accommodations
Cons:
Unclean conditions reported
Poor service issues
Odors in some rooms

Categories

Cleanliness
6.23
Multiple mentions of unclean conditions, including blood on the floor and musty odors.
Service
9.2
Some reviews indicated friendly staff, but negative experiences with front desk service reported.
Location
8.74
Quiet area, with no specific negatives mentioned.
Room Quality
7.69
Mixed feelings—some rooms were clean and spacious, but others had significant issues.
Amenities
8.72
General amenities were satisfactory per multiple reviews.
Value for Money
8.18
Generally good value mentioned, but some negative experiences could impact perceptions.
Food and Beverage
8.43
No specific mentions found; assumed standard quality for this hotel tier.
Overall Experience
8.4
Overall rating reflects common guest sentiments, with positives outweighing major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:38

Property Description

Convenient Amenities
Stay connected with complimentary wireless internet access and grab a quick snack from the vending machine.

Featured Amenities
Enjoy a 24-hour front desk, laundry facilities, and free self parking at the onsite.

Cozy Rooms with Kitchenettes
Relax in one of the 42 air-conditioned rooms with kitchenettes, flat-screen TVs, and complimentary wireless internet.

Plan your stay at Crystal Inn in Baytown, just minutes away from Goose Creek Country Club and Baytown Nature Center. Reserve your room now to explore the nearby attractions.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.2
Based on 64 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
M
Mauro
2
Pros:

Roaches in the room and only 1 towel for 2 person

2025-10-12 • via Nuitee
D
Derk
10
Pros:

Good place

2025-09-30 • via Nuitee
A
Ansia
10
Nice and quiet
Pros:

Beds are awesome fluffy and firm sleepy like a baby.

2025-09-24 • via Nuitee
P
Priscilla
8
Pros:

This is a nice hotel to stay at. The rooms are clean and spacious and it is quiet.

2025-09-22 • via Nuitee
J
Judy • pet
10
Pros:

Very clean and nice

2025-09-22 • via Nuitee
D
Derk
10
Pros:

Good place too stay

2025-09-22 • via Nuitee
C
Cristal
10
Pros:

Nuce placw

2025-09-20 • via Nuitee
C
Charlette • partner
6
Pros:

There was something biting us in the bed

2025-09-13 • via Nuitee
T
Taunya
10
Pros:

Clean and very friendly cost efficient service

2025-09-11 • via Nuitee
S
Summer
10
Pros:

Good

2025-09-01 • via Nuitee
J
james l
10
Pros:

Clean room very nice personnel

2025-08-29 • via Nuitee
R
Ryan
2
Pros:

Arrived August 28 and realized I'd accidentally booked the 27th...was still in New Orleans when I booked late that evening. Front desk staff at the Crystal were not willing to make any accommodation. I suggested I still needed a room. The lady ignored the request. Maybe a language barrier

Said he'll with them and found another place to stay

2025-08-28 • via Nuitee
G
Guadalupe
8
Pros:

Overall mine and my child's stay was really great!!!tlbzshlllye owners were very nice and friendl

2025-08-17 • via Nuitee
K
kenneth
4
Pros:

It was run down outside no lighting

2025-08-09 • via Nuitee
N
Nanrani l
10
Pros:

Very nice place

2025-07-28 • via Nuitee
J
John
4
Pros:

There was blood on the floor in the bathroom and by the bed. No wash clothes or hand towels in the room. The room smelled musty and nasty.

2025-07-19 • via Nuitee
M
Megan
2
Pros:

I had an issue that came up at work and I was not going to be checking in until 5:30. I attempted to call the man which I’m guessing is the owner when I told him I did it through Expedia completely cut me off would not allow me to finish when all I was trying to do was let him know, I was gonna be a late check-in and I also wanted to know why I was double charged but yet he would not let me speak whatsoever then when Expedia tried to call him, he hung up on them and refused to speak to them as well.The man that works on the property I’m guessing is the owner is a horrible, mean, hateful person, the room had an odor that was ungodly. The beds are uncomfortable. I heard the man say ugly things about me to the lady, I’m guessing his wife, while checking me in, I should say attempting to check me in. She actually checked me in, because he refused to. They don’t allow any guests.If I could give it negative stars I would. I am baffled at how it had such a great rating online.

2025-07-17 • via Nuitee
K
Karla
10
Pros:

Awes9me

2025-07-07 • via Nuitee
D
Derek • family
10
Pros:

Had a pleasant time quiet stay. I stay here when I’m in town pretty often.

2025-07-06 • via Nuitee
H
hermina f • partner
10
Pros:

The booking was quick, the check in was great. Great attendant at check in. The stay was nice. It was a very quiet area of hotel. The room smelled a little of cigarette but it was bearable.
I did tell the staff.

2025-07-02 • via Nuitee