Hotel Hacienda Dorotea

Hotels
Independent
9.8 (20 reviews)
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena , Natales , CL

Facilities

Free breakfast
Books
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Spacious rooms
Charming decor
Cons:
Limited parking
Expensive breakfast
No spa services
Some menu items unavailable during meals

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8
The hotel is located in close proximity to key landmarks and public transport, offering a peaceful retreat away from the hustle and bustle of town.
Room Quality
8
Rooms were spacious, comfortable, and charming, with attention to detail and original features enhancing the overall experience.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Opinions varied regarding the value for money, with some guests finding the price slightly high for the services offered, while others considered it reasonable given the location and overall experience.
Food and Beverage
7
Breakfast and restaurant services were generally well-received, although suggestions for more variety were mentioned.
Overall Experience
8.4
Most guests had a positive overall experience, appreciating the unique boutique hotel, friendly staff, great location, and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 23:54

Property Description

Welcome to Hotel Hacienda Dorotea, your serene getaway nestled on the picturesque boardwalk of Natales.

Comfort and Style
Indulge in one of our 14 uniquely decorated guestrooms featuring luxurious pillowtop beds with Egyptian cotton sheets and private patios, offering a perfect blend of comfort and elegance.

Culinary Delights
Savor a complimentary breakfast of local cuisine served daily at the renowned Mirador de las Montañas restaurant, where every meal is a celebration of the region's rich flavors.

Amenities Galore
With complimentary WiFi, concierge services, and designated parking, our hotel ensures that your stay is seamless, while additional facilities like a communal living room and banquet hall cater to both relaxation and special events.

Escape to the beauty of Hotel Hacienda Dorotea – book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.8
Based on 20 reviews
Cleanliness: 8
Service: 8.3
Location: 8
Room Quality: 8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 8.4
J
Johannes partner
10
Pros:

A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.

2025-03-24 via Nuitee
Y
Yiliang
10
Pros:

The hotel is at countryside, very quiet and with beautiful surrounding. Very nice staff. It is around 10 minutes drive from downtown Puerto Natales. We had a rental car, so this was not an issue for us. Highly recommend.

2025-03-02 via Nuitee
M
Maria
10
Pros:

Amazing hotel and property. The views were absolutely incredible! Highly recommended.

2025-02-26 via Nuitee
K
Karen
10
Recommended
Pros:

We thoroughly enjoyed our stay here. The room was spacious with a comfortable bed and lovely view. This is an individual place with a great deal of attention to detail and original features. The staff were excellent and very helpful before we arrived as we needed a driver to take us to Punta Arenas, they found us a driver and helped organise everything, very much above and beyond what might be expected. Breakfast was included and was good, we had an evening meal too, not quite so good, a lot of the menu was unavailable. Nevertheless we were able to eat, enjoy a lovely view and friendly staff so we were happy. Very much recommended.

2025-02-25 via Nuitee
C
Chris
10
Great place to stay, awesome staff.
Pros:

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.

2025-02-18 via Nuitee
W
Weilun partner
10
Pros:

Very quiet and beautiful hotel. Nice staff

2025-01-14 via Nuitee
J
Jean family
10
Pros:

Original farmhouse with a beautiful view. Location far from the city, doesn’t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast

2025-01-09 via Nuitee
I
Iain
10
Super little hotel
Pros:

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.

2024-12-09 via Nuitee
M
Marie-Pierre
10
Highly recommend
Pros:

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.

2024-12-07 via Nuitee
A
Aparna
10
Pros:

A little remote but the taxis cost $5 only. Good value for money.

2024-11-30 via Nuitee
Y
Yuan Chien
10
The best hotel with a quiet mountain vista view
Pros:

Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.

2024-04-27 via Nuitee
M
Maureen family
10
Pros:

Beautiful hotel off the beaten track, easily accessible into town.

2024-04-01 via Nuitee
B
Buche partner
10
Pros:

Best outside of town experience!

2024-03-24 via Nuitee
V
Verified traveler
10
Great property
Pros:

Wonderful property, great staff, food and location.

2024-03-24 via Nuitee
V
Verified traveler
10
Rustic Gem
Pros:

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.

2024-03-19 via Nuitee
R
Rodrigo
10
Pros:

Fantastic place. We even got to meet the owner. She was so nice.
Great service and accommodations.
.
Lo red the small museum the hotel has.

2024-03-16 via Nuitee
T
Tejas family
10
Pros:

Great people

2024-02-29 via Nuitee
J
Jean partner
10
Pros:

Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps

2024-02-22 via Nuitee
M
Mustafa
10
Pros:

Very nice location. People are very helpful.

2024-02-17 via Nuitee
D
Donald partner
10
Pros:

A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!

2024-02-14 via Nuitee