Villa Maria

Hotels
8.8 (335 reviews)
Haldenstrasse 36 , Luzern , ch

Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Comfort
Easy Check-in
Cons:
Noise from street
Additional parking fees
Limited breakfast options

Categories

Cleanliness
8.8
General positive remarks on cleanliness, with specific mentions of perfect cleanliness and the need for better cleaning between stays.
Service
9.3
Standard quality for this hotel tier, with some guests appreciating the easy check-in and simple processes.
Location
9.3
The location received positive feedback for its proximity to main attractions, but noise from the street impacted some reviews.
Room Quality
8.3
General satisfaction mentioned, but some reports of noise issues which impacted sleep quality.
Amenities
8.8
Amenities like comfortable beds and coffee machines were noted positively, but parking fees were seen as a downside.
Value for Money
8.8
Perceived as decent value for the offered quality, though automation and additional fees were noted.
Food and Beverage
8.3
Lack of breakfast options on-site noted, but overall standard for this hotel tier.
Overall Experience
8.8
Generally positive experience reported, but some noise complaints affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:39

Property Description

Charming Villa Maria near Lake Lucerne

Surrounded by a Garden: Experience tranquility in the midst of nature.

Convenient Location: Easy access to town center and train station.

Scenic Views: Wake up to stunning mountain and lake views.

Book your stay at Villa Maria now for a delightful experience!

Important information:

The Swiss "Postcard" is accepted as means of payment.

Please note that single currency credit cards (Union Pay logo only) cannot be accepted for reservations.

From Luzern Train Station:
- take bus 6 or 8 direction Verkehrshaus
- get off at the Dietschiberg stop
- proceed on foot for 262 feet and you will find Villa Maria on your right-hand side

Please note that if you want to rent bicycles it is advisable to make a reservation prior to arrival. Contact details are stated in the booking confirmation.

Please note that the property is nonsmoking. Guests not complying to this rule may be charged up to CHF 100.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People 3 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 335 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
L
Laura family_with_children it
9
Pros:

Ottima posizione, con bellissima passeggiata lungolago si arriva comodamente in centro a piedi.
Camera molto spaziosa e free minibar.

Cons:

Assenza di parcheggio, ma abbiamo utilizzato un parcheggio multipiano nelle vicinanze con un multi-day ticket.

2026-05-02 via Nuitee
P
Porter extended_group us
9
Cons:

Terrace door handle was missing.

2026-05-01 via Nuitee
E
EFRAT couple il
7
Pros:

מיקום מושלם
צ׳ק אין נוח
פינוקים בחדר

Cons:

לא היה מושלם מבחינת ניקיון
הכיור במקלחת היה לא תקין ואין סבון במתקן
נראה שלא השקיעו בתחזוקה

2026-04-26 via Nuitee
P
Paolo family_with_children it
8
Pros:

Camera quadrupla spaziosa, anche se con solo un bagno. Molto apprezzato il mini-bar compreso. Dall'altra parte della strada c'è un parcheggio a disco orario. Per raggiungere il centro di Lucerna si cammina 20 min sul lungolago, a seconda dei punti di vista può essere un vantaggio o svantaggio, a noi è piaciuto

Cons:

Check-in gestito interamente online, con codici d'accesso etc. Non c'è ascensore. Di notte abbiamo avuto un po' caldo (metà aprile), non so d'estate. Un po' lontano dal centro.

2026-04-21 via Nuitee
R
Ronghua solo_traveller au
7
Not good value for CHF300 PN
Pros:

Early check-in accommodated. Great location and nice view with bus stop close. Mini bar included. Tourist Information booklets ready.

Cons:

Shower gel and hand wash are all empty. Mattress and pillow too soft. Check-in process is a bit frustrating due to system lag. No lift. Difficult for heavy luggages. Not good value for CHF300 PN

2026-04-21 via Nuitee
L
Laetitia solo_traveller ch
7
Pros:

The location and the easy access

Cons:

It is ok but the design and decor are soso

2026-04-19 via Nuitee
J
Jean-Marc family_with_children ch
9
Très bien, les petits déjeuners à l’Hotel Beau Sejour sont excellents.
Pros:

Excellent emplacement, belle vue sur le lac depuis la chambre, accueil du personnel hôtelier.

Cons:

Équipements sommaires. L’absence de miroir dans la chambre et de télévision et la petite salle de bain, ne nous ont pas fondamentalement dérangés mais étaient des « détails » inattendus, vu le prix

2026-04-17 via Nuitee
Αχιλλέας family_with_children gr
10
2026-04-15 via Nuitee
R
Raphael couple de
8
Super
Pros:

Lage am See

Cons:

Frühstück im Haus wäre schön.

2026-04-13 via Nuitee
G
Gabriella solo_traveller us
4
Would not return.
Pros:

Location good. Parking across the street.

Cons:

It smelled through the whole building and in my room. I had to sit by the window to escape the smell. It was also so hot inside that I had to have the window open BUT the street was so loud it made It impossible to stay comfortable. And they only gave you a duvet so it was either hot as hell under the duvet or just hot out of it. I barely was able to sleep and slept horribly. Also the art through out the building is really creepy lol.

2026-04-12 via Nuitee
R
Ramadan solo_traveller ch
1
Pros:

Wenn man es vermeiden kann nicht zu buchen ist es besser

Cons:

Wenn man es vermeiden kann nicht zu buchen ist es besser

2026-04-08 via Nuitee
F
Fra family_with_children it
10
Pros:

Location perfetta, ad 1,5 km dal centro da fare in bicicletta o passeggiata a piedi. Camere con vista spettacolare sul lago e montagne.

Cons:

Nulla

2026-04-06 via Nuitee
C
Christian family_with_children fr
9
À côté du musée des transports, vue sur le lac depuis quelques fenêtres. Confort et propreté
Pros:

Chambres grandes et confortables. Une cuisine et des tables en sous-sol qui ne sont pas signalées sur booking. Café, chips et quelques boissons offerts ce qui est sympathique

Cons:

Un joli balcon avec vue sur le lac... inaccessible : porte-fenêtre fermée à clef :-(
Route et voie ferrée proche qui peuvent être bruyantes si on ouvre les fenêtres. Pas un problème en avril

2026-04-06 via Nuitee
C
Carlos couple ch
7
Ideale si la chambre est orientée lac car il serait possible d’ouvrir la fenêtre sans le bruit du trafic
Pros:

L’emplacement, la propreté, l’offre de courtoisie du contenu du frigo

Cons:

L’orientation ver la route avec beaucoup de bruit des voitures toute la nuit. Pas possible d’ouvrir la fenêtre à cause du bruit et pas de ventilation fenêtre fermée. Mauvaise isolation entre chambres. Pour une chambre de couple une seule chaise. Les tableaux représentant images sans figure partout rappellent une désintégration de la personnalité et sont très désagréables dans toute la maison (un simple paysage aurait été bienvenu) L’évacuation d’air des toilettes très bruyante, reste un bon moment après avoir étant la lumière. L’annonce devrait spécifier que l’orientation coté lac est niveau suite.

2026-03-21 via Nuitee
I
Ines Köln couple de
9
2026-03-12 via Nuitee
A
Anja solo_traveller ch
9
Pros:

Schöne Zimmer

Cons:

-

2026-03-11 via Nuitee
C
Christoph couple ch
7
Pros:

Hat seinen Zwecke gut erfüllt

Cons:

Die Strasse ist recht laut, wer damit mühe hat, muss ein Zimmer auf die See-Seite buchen, leider ist beim Buchen nicht ersichtlich welche Sicht das Zimmer hat.

2026-03-02 via Nuitee
N
nitin family_with_children de
8
Overall it was decent
Pros:

Location , space

Cons:

Beds were making noise , bathroom drainage was not that great

2026-02-23 via Nuitee
A
Aibarsha solo_traveller ch
9
2026-02-22 via Nuitee
A
Aibarsha solo_traveller ch
9
2026-02-22 via Nuitee