Shin Shin Hotel Jeju City

Hotels
7.4 (229 reviews)
14-6, Haeanmaeulbuk-gil , Jeju , kr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to the airport
Good service
Variety in amenities
Cons:
Cleanliness issues
Old rooms
Bed discomfort

Categories

Cleanliness
5.23
Multiple reviews mentioned the hotel was dirty and in need of maintenance.
Service
8.2
Staff received positive feedback for being friendly and helpful.
Location
7.74
Proximity to the airport is a plus, but it is somewhat far from tourist areas.
Room Quality
6.19
Concerns about outdated rooms and uncomfortable beds.
Amenities
8.22
Facility amenities are appreciated, but some issues with pool and breakfast variety have been noted.
Value for Money
9.18
Many guests found the price to be reasonable given the location and amenities.
Food and Beverage
6.73
Breakfast received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
7.7
The overall experience is generally positive but marred by cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious Amenities
JEJU Shangrila Hotel& Resort offers a seasonal outdoor swimming pool, a garden, and a terrace for guests to relax and unwind in style.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi during their stay at this 3-star hotel.

Prime Location
Situated just 6.1 km from Shilla Duty Free, with Jeju Paradise Casino and Jeju National Museum within a short distance, JEJU Shangrila Hotel& Resort is the perfect choice for your stay in Jeju.

Book now to experience luxury and convenience at JEJU Shangrila Hotel& Resort!

Important information:

※Swimming Pool Notification※

Operation Dates: July 1 ~ End of October 2022

Operation Hours: 09:00~20:00

* This is guest-only facility. Any outside visitors are not allowed access.

* Closing and operation hours may change depending on weather and hotel operating conditions.

* Please take a shower before entering the pool to maintain clean water quality.

* Bringing outside food is prohibited.

* Pets are not allowed in the pool area.

* Wearing swimming suit is a must to enter the pool. Also, please wear a swimming cap when entering the pool.

* For infants, wearing waterproof diaper is a must.

* There is no lifeguard hence infants and children less than 4.3 foot in height must enter the pool accompanied by an adult guardian.

- Regardless of policy, in all cases for on-site payment reservations, a pre-authorization process will be performed on the customer's credit card before check-in.

- The temporary charge to the customer's credit card is the total amount.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 229 reviews
Cleanliness: 5.23
Service: 8.2
Location: 7.74
Room Quality: 6.19
Amenities: 8.22
Value for Money: 9.18
Food and Beverage: 6.73
Overall Experience: 7.7
J
José David • extended_group • es
8
Cons:

No había toallas. Grandes , no tenían. Y la cama se clavaban los muelles la verdad súper incómoda

2026-02-12 • via Nuitee
國銓 • solo_traveller • tw
9
2026-02-09 • via Nuitee
E
Eunpyo Hong • couple • kr
7
2026-01-31 • via Nuitee
E
Eunpyo Hong • couple • kr
6
Cons:

조식이 형편 없음

2026-01-29 • via Nuitee
Y
YUMI • extended_group • jp
3
2026-01-19 • via Nuitee
정애 • family_with_children • kr
9
가성비 최고!
Pros:

가성비 최고라고 생각합니다.
방도 넓고 온수도 잘 나오고 마루바닥인 점도 맘에 듭니다.
수영장에 튜브도 4개정도 있고, 바람넣는 기계도 있고,
한여름에 정말 좋을것 같습니다.

Cons:

개인적으로 아쉬웠던 부분은 있으나
가성비로 모두 상쇄되었습니다.

2026-01-19 • via Nuitee
J
Jong Hun • solo_traveller • kr
1
2026-01-16 • via Nuitee
M
mikyung • family_with_children • kr
8
Pros:

가성비 좋은 것 같아요. 침구 깨끗하고 제주시내랑 가까워서 좋아요.

2026-01-15 • via Nuitee
미정 • couple • kr
5
Pros:

직원분이 참 친절하고 좋으셨습니다 티비도 잘 안되서 말씀드리니 즉시 조치해 주셔서 잘 볼수 있었습니다

Cons:

화장실이 청소가 좀 덜되어 있고 열두시 넘어 까지 층간소음이 있어 숙면을 취하기가 어려웠습니다

2026-01-15 • via Nuitee
L
Lorena • couple • kr
10
Pros:

The room was spacious and comfortable. The breakfast was delicious.

2026-01-13 • via Nuitee
J
Joonki • extended_group • kr
10
Cons:

아침 시간이 7시라 공지되어 있어 저번 투숙때 식사도 못하고 움직였는데 실제 배식은 6시 20분 이네요 호텔측에서 홍보가 안되어 있어 제대로 안내 부탁합니다.

2026-01-12 • via Nuitee
동렬 • extended_group • kr
7
2026-01-12 • via Nuitee
K
Kim • couple • kr
8
2026-01-12 • via Nuitee
C
Chunghoon • couple • kr
8
2026-01-11 • via Nuitee
J
Jessica • couple • mx
8
La mejor opción cerca del aeropuerto
Pros:

Esta cerca del aeropuerto, entonces es un gran plus, la atención fue muy buena y el buffet estuvo muy bueno y variado.

Cons:

Que esta un poco apartado del centro y si quieres conocer más zonas turísticas esta alejado.

2026-01-08 • via Nuitee
A
Arjay • couple • ph
8
2026-01-06 • via Nuitee
S
Sheila • couple • es
3
Cons:

Sucio. Antiguo. Olor a moqueta antigua.
Recuerdos de lo que fue pero, está bastante abandonado y sobretodo sucio y las camas duras y muy incómodas para descansar.

2026-01-05 • via Nuitee
C
Chang Hyun • couple • kr
6
2025-12-30 • via Nuitee
L
Le • couple • cn
10
2025-12-26 • via Nuitee
J
Joonki • extended_group • kr
8
2025-12-24 • via Nuitee