Cambria Hotel Portland Downtown Old Port

Hotels
•
Cambria Hotels
8.8 (630 reviews)
25 Hancock Street , Portland , US
+1 207-618-9130

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location near harbor/Old Port
Very clean rooms and public areas
Helpful and friendly staff (manager responsiveness noted)
Stylish, comfortable and spacious rooms
Convenient daily hotel credit for purchases
Good breakfast reported by several guests
Quiet for many guests
Cons:
Perceived as overpriced / poor value for money
Mandatory $25/day fee for amenities/beverages caused confusion
Expensive parking and slow/limited valet
Thin walls/ceilings and occasional noisy guests
Restaurant service issues (slow or no service reported)
Short-staffed for breakfast and restaurant at times
Lack of some in-room amenities (shower cap/robe) noted

Categories

Cleanliness
9.3
Multiple guests described rooms and common areas as very clean or 'super clean'; generally a strong cleanliness record.
Service
9.6
Staff repeatedly called helpful and excellent and manager approved a refund; some reports of being short-staffed at breakfast and slow valet, but overall service sentiment is very positive.
Location
9.8
Many guests praised the excellent, central location close to the harbor, restaurants and Old Port — a clear strength.
Room Quality
9.4
Rooms described as stylish, functional, comfortable and spacious; a few mentions of thin walls/ceilings affecting quietness.
Amenities
8.5
Property offers in-room drinks and a daily hotel credit, but mandatory fees, limited in-room extras (no bathrobe/shower cap noted) and confusing fee structure reduced satisfaction.
Value for Money
6
Consistent complaints about being overpriced (examples of ~$700/night), mandatory $25 room fees and high parking costs — clear negative on value.
Food and Beverage
7.8
Mixed reports: some guests praised breakfast as delicious, others experienced slow or no service in the restaurant; overall slightly below top-tier expectations.
Overall Experience
10
Despite value and some service-speed issues, the repeat themes of excellent location, very clean rooms and helpful staff produced a strongly positive overall impression among many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Accommodations with Prime Location
Located in Portland, just 1.5 km from East End Beach, Cambria Hotel Portland Downtown Old Port offers a range of amenities including a fitness centre, private parking, and a shared terrace. The hotel boasts a restaurant, 24-hour front desk, and free WiFi, ensuring a comfortable stay.

Convenient Facilities for Business and Leisure
Guests can unwind in well-equipped rooms featuring a desk, TV, and complimentary toiletries. The hotel also provides opportunities for outdoor activities like hiking and cycling, making it ideal for leisure travelers.

Nearby Attractions and Airport Accessibility
Situated close to Portland Observatory and other popular landmarks, guests can explore the city with ease. With Portland International Jetport Airport just 5 km away, convenience is key for travelers.

Book your stay at Cambria Hotel Portland Downtown Old Port for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 630 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.8
Room Quality: 9.4
Amenities: 8.5
Value for Money: 6
Food and Beverage: 7.8
Overall Experience: 10
B
Beth • couple • us
10
2026-11-05 • via Nuitee
F
Fallow • extended_group • us
9
Other than the food this is an excellent place to stay in Portland. I would recommend people eat ou
Pros:

The staff was so friendly and knowledgeable. We loved talking with them. Very welcoming staff

Cons:

The food in the restaurant was not very good or varied. We had one breakfast there and the potatoes were hard, dry and cold. The omelet was heavy and not at all fluffy. The breakfast sandwich could have been good but the yolk was so runny (not good for a sandwich) that all I ate was a little of the egg white. Maybe get breakfast breads and pastries from a good local bakery?

2026-11-03 • via Nuitee
A
Alexander • couple • us
10
Pros:

Great service (all the staff were attentive, kind, and quick), GREAT location, quiet, clean, and very affordable for the quality.

2026-11-03 • via Nuitee
S
Stefan • extended_group • at
6
Zimmer ok Servive nicht gut
Pros:

Große Zimmer

Cons:

Fenster konnten nicht geöffnet werden
Mitarbeiter waren schlecht ausgebildet und teilweise nicht sehr freundlich

2026-11-01 • via Nuitee
S
Simona • couple • us
10
Comfortable
Pros:

Rooms are newly furnished and very clean

2026-11-01 • via Nuitee
A
Alexander • couple • ca
8
Pros:

Very stylish, functional and comfortable rooms and common areas.

Cons:

Thin walls/ceilings. People upstairs letting toddler run around and scream early in the morning which woke us up.

2026-10-27 • via Nuitee
J
Jonathan • couple • gb
5
Very overpriced would not recommend
Pros:

The location was good, the room was clean and the bed was comfortable.

Cons:

I thought for $700 plus dollars for one night it was exorbitant for what you got. No breakfast included just $25 allowance for overpriced snacks. The drink offer in the room was mean and you could not open the drawers which was not a real hardship but given the price paid! There was nothing like a shower cap or bathrobe. On that basis I would not stay again or recommend to family and friends.

2026-10-18 • via Nuitee
Z
Zachary • couple • us
6
Pros:

Hotel was fine, fees were a bit ridiculous. 50 per day extra for amenities and required purchases from the hotel store or restaurant seemed a bit excessive.

2026-10-13 • via Nuitee
S
Shawn • solo_traveller • ca
9
Pros:

Great location. Super clean, and staff excellent. Thank you.

2026-10-13 • via Nuitee
S
Sara • solo_traveller • us
7
Not worth the price
Pros:

Nice room

Cons:

Very slow / backup for valet - should have more than one person parking cars

Even though the restaurant was nearly empty, we left after twenty minutes with no service and lost our mandatory $25 room fee

2026-10-12 • via Nuitee
S
Susan • couple • us
8
2026-10-12 • via Nuitee
M
Marian • couple • us
7
2026-10-12 • via Nuitee
M
Masha • family_with_children • ch
8
Pros:

Beautiful, spacious room, very clean, perfectly located, just a few minutes' walk from the harbor. Very friendly staff.
We didn’t book breakfast.

Cons:

$ 25/per person fee on top for wifi/beverages was hard to understand considering the price of the room.

2026-10-10 • via Nuitee
M
Mark • couple • us
9
Manager approved my refund for leaving a day early because of the impending hurricane.
Pros:

Clean. Good Location. Great customer service.

Cons:

Nothing

2026-10-10 • via Nuitee
D
doron • solo_traveller • il
9
Pros:

מתקני החדר, מיקום טוב, מקבלים 25 דולר לחדר ללילה לרכישה במלון

Cons:

אין שירות לקיחת מזוודות - עשה זאת בעצמך וחניה יקרה

2026-10-09 • via Nuitee
B
Bryan • family_with_children • us
7
Pros:

Clean & Quiet

Cons:

Check in was late and Check out was early. Portland Marathon weekend and there was no time to come back to the hotel to shower. At over $600 a night, exceptions should have been made for runners for one day a year. Other hotels in the area made exceptions.

2026-10-08 • via Nuitee
M
Mattie • extended_group • us
10
Excellent!
Pros:

The property was in an excellent location and the staff was very helpful!

Cons:

The parking could’ve been cheaper.

2026-09-13 • via Nuitee
E
Erin • couple • us
10
2026-08-25 • via Nuitee
E
elisabetta • extended_group • it
6
Pros:

Pulizia

Cons:

Credevo fosse più vicina a old port. No buon rapporto prezzo qualità

2026-08-22 • via Nuitee
L
lauren • couple • us
10
Excellent Place to Stay in Portland!
Pros:

The location is excellent-close to restaurants, stores and the water. The staff were excellent; the room was comfortable and very clean. We ate breakfast each morning, and it was delicious.

Cons:

We liked everything!

2026-08-18 • via Nuitee