Tru By Hilton Lexington University Medical Center, Ky

Hotels
•
Tru by Hilton
8.9 (801 reviews)
535 Waller Avenue , Lexington , us

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very clean / immaculate rooms
Friendly, helpful staff
Excellent/convienient location (near hospital, Rupp, Keeneland)
Affordable / good value for money
Good, plentiful breakfast (when available)
Modern/pleasant décor and spacious bathrooms
Cons:
No in-room microwave or coffee maker
Some guests found beds or pillows uncomfortable
Breakfast sometimes ran out or had issues (juice machine)
No pool
Occasional noise (hallway guests, nearby firehouse sirens)
Isolated issues: elevator delay, reservation problems via third-party, lack of grab bars

Categories

Cleanliness
9.5
Consistently described as very clean/immaculate across many reviews; multiple guests specifically praised upkeep and room cleanliness.
Service
9.2
Staff frequently described as friendly, courteous and professional (helpful front desk, honored early check-in); overall strong service sentiment.
Location
9
Repeatedly noted as convenient (close to hospital, Rupp Arena, Keeneland); a few negatives around traffic and proximity to a firehouse producing sirens.
Room Quality
8.2
Mixed feedback: some praise for spacious bathrooms and good shower pressure, but several guests reported uncomfortable beds/pillows, occasional low water pressure and lack of grab bars.
Amenities
8.3
Tea/coffee bar and breakfast are positives, but multiple guests noted no in-room microwave or coffee maker, no pool, and occasional elevator delays.
Value for Money
9.6
Multiple mentions of affordability and pleasantly reasonable rates; guests felt the quality exceeded expectations for the price.
Food and Beverage
8.4
Breakfast received mixed-to-positive comments: many called it excellent and plentiful, though some noted it ran out during events or was mediocre (broken juice machine noted).
Overall Experience
9
Overall stays were recommended by many guests and described as memorable/pleasant; a minority reported issues (reservation cancellation, uncomfortable beds), but general sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 02:31

Property Description

Convenient Location
Located just a stone's throw away from popular attractions such as Lexington Convention Center and Hunt-Morgan House, Tru By Hilton Lexington University Medical Center, Ky offers a prime spot for your stay in Lexington.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with private bathrooms, desks, and TVs. Rest easy on our cozy bed linen and plush towels provided in each room.

Multilingual Staff and 24/7 Reception
Our dedicated staff, fluent in both English and Spanish, are available round the clock to ensure your needs are met. Benefit from seamless guidance and assistance throughout your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Tru By Hilton Lexington University Medical Center, Ky now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

8.9
Based on 801 reviews
Cleanliness: 9.5
Service: 9.2
Location: 9
Room Quality: 8.2
Amenities: 8.3
Value for Money: 9.6
Food and Beverage: 8.4
Overall Experience: 9
J
Jennifer • couple • us
9
2026-08-14 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

Everything was very nice and clean and easy. From check in to check out, it was quiet, friendly, helpful and clean.everything

Cons:

Everything from friendly check ins to morning eats, smiles and laughter

2026-08-06 • via Nuitee
M
michael • solo_traveller • ie
9
Cons:

No coffee making in the room

2026-08-04 • via Nuitee
E
Edna • extended_group • us
10
Chose to stay at this location due to needing to be close to the hospital.
Pros:

Breakfast was excellent! Lots of good choices.

2026-08-04 • via Nuitee
D
Donna • family_with_children • us
8
Pros:

Perfect location

Cons:

Water pressure was very low.

2026-07-21 • via Nuitee
B
Bojan • solo_traveller • us
9
2026-07-19 • via Nuitee
J
Jeff • couple • us
9
2026-07-18 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-14 • via Nuitee
C
Christine • couple • us
9
Pros:

Comfort and price

2026-07-14 • via Nuitee
A
Amy • couple • us
10
2026-07-12 • via Nuitee
H
Homer • solo_traveller • us
10
2026-07-11 • via Nuitee
J
Jennifer • couple • us
9
Good location near the college. Kind workers. Very clean.
Pros:

Cleanliness.

Cons:

Very loud guests in the hallway.

2026-07-08 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-07-06 • via Nuitee
E
Earl • solo_traveller • us
8
2026-07-04 • via Nuitee
R
Robin • couple • us
8
2026-07-03 • via Nuitee
J
Jessica • couple • us
10
2026-07-02 • via Nuitee
T
Tiah • family_with_children • us
10
Fantastic will be back
Pros:

Front desk staff at checking was professional and very nice and informative.

Cons:

The room and hotel was very clean

2026-07-01 • via Nuitee
G
Gary • solo_traveller • us
9
Pros:

Didn't have to see anyone to check in.

Cons:

No microwave or coffee pot in the room.

2026-06-27 • via Nuitee
C
Charlene • family_with_children • us
10
2026-06-23 • via Nuitee
B
Boyd • couple • us
10
Pros:

Nice and clean

Cons:

No microwave in room

2026-06-19 • via Nuitee