Tru by Hilton University Medical Center

Hotels
•
Tru by Hilton
9.2 (217 reviews)
535 Waller Avenue, Lexington, Kentucky, 40504 , Lexington , US
1-8596879700

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Comfortable rooms
Cons:
Minor noise issues
Insufficient staffing at times

Categories

Cleanliness
9.33
Multiple reviews emphasized the cleanliness of the hotel, noting it as 'very clean' and 'brand new'.
Service
9.7
Reviews highlighted exceptional service at the front desk and friendly staff.
Location
9.34
The hotel's proximity to hospitals and attractions received positive mentions.
Room Quality
9.29
Guests found rooms clean, comfortable, and well-maintained.
Amenities
8.82
Amenities were generally appreciated, although minor concerns were noted about insufficient staffing.
Value for Money
8.78
The overall value was reflected positively, with commendations on the cost-effectiveness of the hotel.
Food and Beverage
8.83
The complimentary breakfast was mentioned as having a variety of options; some positive feedback on food quality.
Overall Experience
9.5
Guests expressed satisfaction with their stays, often noting their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:36

Property Description

Welcome to Tru by Hilton University Medical Center, your ideal retreat in vibrant Lexington!

Recreational Delights: Dive into a world of fun with our vibrant arcade/game room, or stay active at our fully equipped fitness center. Whether you're looking to unwind or break a sweat, our recreational opportunities cater to your every need.

Comfort & Convenience: Each of our 97 modern guestrooms features a spacious layout with LED televisions and free local calls, ensuring your stay is both comfortable and connected. Start your mornings right with a delicious complimentary buffet breakfast, setting you up for a day of exploration.

Prime Location: Nestled in the heart of Lexington, you’re just minutes away from local attractions like The Red Mile Racetrack and the University of Kentucky. With free self-parking and easy access to major sites, adventure is always within reach.

Reserve your stay at Tru by Hilton University Medical Center now and experience unmatched hospitality!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

9.2
Based on 217 reviews
Cleanliness: 9.33
Service: 9.7
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.5
R
Rhonda • family_with_children
10
Pros:

Great breakfast! Poor water pressure

2025-10-13 • via Nuitee
G
Geraldine
10
Pros:

It was great, clean, amazing staff

2025-10-11 • via Nuitee
D
Douglas
10
Pros:

Everything was great. From staff to location you can go wrong by choosing this location.

2025-10-10 • via Nuitee
E
Emma Jane
10
Pros:

Great staff

2025-10-07 • via Nuitee
R
Randy
10
Pros:

Great staff

2025-10-05 • via Nuitee
S
Sandra • family
10
Pros:

Everything was in perfect order. Clean quite &spacious rooms, nice breakfast, nice staff

2025-10-05 • via Nuitee
M
Maceo
10
Pros:

The staff was readily available and the hotel met all expectations

2025-10-04 • via Nuitee
D
Debra
8
Pros:

Nice place however very loud.
You hear everything.
I was awaken by the flushing of toilets up stairs.

2025-10-01 • via Nuitee
E
Eugenia
10
Pros:

Room were clean, beds were comfy, big shower and nice water pressure. I was worried about the noise being so close to hospital/medical center but the noise wasn't a problem.
Staff was friendly and pleasant.

2025-09-29 • via Nuitee
M
Miranda
10
Pros:

Clean and quiet

2025-09-29 • via Nuitee
J
Julie
10
Pros:

It was very clean

2025-09-28 • via Nuitee
J
Janet
10
Pros:

Everything about this hotel was excellent. We were awaiting the birth of our first grandchild We were close by the hospital and were comfortable and well fed in the mornings. Will definitely be returning

2025-09-25 • via Nuitee
L
Linnie
10
Pros:

the only thing I disliked was the bed being hard

2025-09-25 • via Nuitee
T
TANIA
10
Nice stay
Pros:

Rooms were clean and comfortable. We enjoyed our stay as we were there for a family member in hospital. Close to 3 hospitals.

2025-09-24 • via Nuitee
R
Reed
10
Pros:

Yes, it's near the hospital, but if you don't mind a bit of a walk (or drive), it's also a good place to stay if you have business at UK.

2025-09-22 • via Nuitee
S
Sean Patrick
8
Fully recommend
Pros:

The hotel itself was great. Lobby was fun and clean. Breakfast was solid. Room was comfortable. Check in and check out were easy. The only isse I encountered was that if you don't leave your room in the morning before 10:00am, they won't clean. Full disclosure, I didn't request it but I also didn't think I needed to. But that was the only issue.

2025-09-22 • via Nuitee
L
Lawrence
8
Pros:

Nice

2025-09-22 • via Nuitee
C
Carol
10
Pros:

Very nice. Clean and comfortable

2025-09-21 • via Nuitee
G
Gregory
10
Pros:

Tile flooring in room

2025-09-21 • via Nuitee
R
Reed
10
Pros:

It was everything I needed in a hotel and nothing I didn't.

2025-09-19 • via Nuitee