Hotel La Nacional By Kavia

Hotels
•
Kavia Hotels
8 (1919 reviews)
Calle 59 #502 entre calle 60 y calle 62 Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location for exploring the city
Friendly staff in several instances
Cons:
Significant cleanliness issues
Noise level due to location

Categories

Cleanliness
5.71
The rooms were not clean, with black grime and dirt marks noted.
Service
8.18
While some staff were helpful, the front desk service was described as rude and unhelpful.
Location
9.72
Excellent location for exploring, but noisy due to proximity to the main square.
Room Quality
7.17
The bed was described as comfy, but rooms were impacted by external noise and cleanliness issues.
Amenities
7.7
Basic amenities were noted, but lack of cleanliness reduced the score.
Value for Money
9.16
Reasonable value given the location, despite cleanliness issues.
Food and Beverage
8.71
Location near eateries noted, but no specific feedback on food or beverage quality.
Overall Experience
7.68
Mixed feelings due to cleanliness and service issues, though location was a major plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:17

Property Description

Centrally Located in Mérida
Hotel La Nacional By Kavia offers a prime location in the Centro de Merida district, within walking distance to Main Square and Merida Cathedral.

Comfortable Rooms and Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and city views. The outdoor swimming pool provides a relaxing retreat, while the bilingual staff offers exceptional service.

Convenient Access to Attractions
Explore nearby landmarks such as Mundo Maya Museum and La Mejorada Park, with the Merida Bus Station and Conventions Center Century XXI also in close proximity.

Book now for a memorable stay at Hotel La Nacional By Kavia in Mérida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1919 reviews
Cleanliness: 5.71
Service: 8.18
Location: 9.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 7.68
S
Stefania • solo_traveller • it
7
Pros:

Posizione ottima a due passi dalla piazza della cattedrale da cui partono la maggior parte dei tour, con molto servizi e locali molto vicini. Camera ampia con molto spazio per appoggiare vestiti e oggetti personali. Staff molto disponibile, ci hanno fornito degli asciugamani aggiuntivi per le nostre visite ai cenotes.

Cons:

Il bagno richiederebbe un intervento di manutenzione radicale. L'acqua della piscina sembrava non venisse mai filtrata e non invitava all'utilizzo.

2026-08-15 • via Nuitee
L
Leticia • extended_group • mx
9
Hotel recomendado
Pros:

Estaba en el centro y caminando podías llegar a la plaza y atracciones como el bus turístico y el tradicional paseo en carreta.

Cons:

Que el hotel no tiene estacionamiento cerca, está a tres cuadras y no te puedes estacionar mucho tiempo frente al hotel por ser calle céntrica y muy transitada. Así que tienes que bajar maletas llevar el.carro y luego volver.

2026-08-15 • via Nuitee
G
Giovanni • couple • it
5
Pros:

posizione centrale

Cons:

camera senza finestre (a differenza delle foto) e doccia con getto debole e poco pratico

2026-08-15 • via Nuitee
M
Martina • couple • es
10
2026-08-14 • via Nuitee
M
Martina • solo_traveller • es
10
Pros:

Tot. Ens han tractat súper bé, està molt cèntric, net...

2026-08-14 • via Nuitee
C
Cristina • extended_group • es
8
Pros:

Molt cèntric. Instal.lacions velletes, però correctes pel preu.

2026-08-13 • via Nuitee
R
Rosita Muriel • family_with_children • bz
10
Overall was excellent.
Pros:

I didnt had breakfast, not included. Overall, staff, room, location was good. Will come back another tine.

Cons:

A restaurant at the hotel.

2026-08-11 • via Nuitee
F
Federica • solo_traveller • it
5
Pros:

L'hotel è in centrissimo e l'aria condizionata funziona benissimo. Hanno un parcheggio gratuito dove lasciare l'auto.

Cons:

La nostra stanza affacciava sulla strada e le finestre non isolano il rumore continuo, anche di notte.
Non hanno il Phon.

2026-08-06 • via Nuitee
L
López • solo_traveller • mx
9
2026-08-06 • via Nuitee
F
Frederic • couple • be
9
2026-08-05 • via Nuitee
R
Rosario • couple • mx
10
Bonita
Pros:

La habitación tenia una vista hermosa, la ubicación es muy buena accesible a todo, el personal es amable, la alberca esta bonita también, el estacionamiento esta cerca

2026-08-05 • via Nuitee
L
Lionel • family_with_children • fr
6
2026-08-05 • via Nuitee
L
Lidia • family_with_children • mx
10
Es un hotel confortable y con una ubicacion excelente.
Pros:

La atenciòn del personal es excelente,

Cons:

Las regaderas

2026-08-04 • via Nuitee
R
Resendiz • couple • mx
5
2026-08-04 • via Nuitee
E
Elena • couple • es
7
2026-08-04 • via Nuitee
G
garma • family_with_children • mx
10
excelente
Pros:

Un lugar execelente para descansar y buena ubicacion como al igual muy confortable la habitacion, regresaria de nuevo para hospedarme, esperando que sigan asi su servicio, todo muy bien, recomendable gracias

Cons:

Mucho ruido en la mañana creo que porque empeizan desde temprano con la limpieza, y favor de mantener limpia la alberca estaba muy opaca su agua y no daba ganas de meterse o mantenerla con alguna red para que caigan las hojas y plumas de paloma

2026-08-03 • via Nuitee
V
Valentina • solo_traveller • it
7
Cons:

Staff alla reception no professionale, no information, no feeling con gest

2026-08-02 • via Nuitee
M
Martin • solo_traveller • fr
8
Pros:

La piscine est incroyable

Cons:

La douche était difficile à regler/peu pratique, l'installation machine à café un peu pareil

2026-08-02 • via Nuitee
E
Edgar • extended_group • mx
8
2026-07-25 • via Nuitee
J
Jorge • solo_traveller • mx
10
Pros:

Muy cómoda la habitación, inigualable ubicación. El staff muy amable

Cons:

Todo me gustó.

2026-07-25 • via Nuitee