Hotel La Nacional By Kavia

Hotels
•
Kavia Hotels
8 (1875 reviews)
Calle 59 #502 entre calle 60 y calle 62 Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Public Bath
See all facilities

Review Highlights

Pros:
Great location for exploring the city
Friendly staff in several instances
Cons:
Significant cleanliness issues
Noise level due to location

Categories

Cleanliness
5.71
The rooms were not clean, with black grime and dirt marks noted.
Service
8.18
While some staff were helpful, the front desk service was described as rude and unhelpful.
Location
9.72
Excellent location for exploring, but noisy due to proximity to the main square.
Room Quality
7.17
The bed was described as comfy, but rooms were impacted by external noise and cleanliness issues.
Amenities
7.7
Basic amenities were noted, but lack of cleanliness reduced the score.
Value for Money
9.16
Reasonable value given the location, despite cleanliness issues.
Food and Beverage
8.71
Location near eateries noted, but no specific feedback on food or beverage quality.
Overall Experience
7.68
Mixed feelings due to cleanliness and service issues, though location was a major plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:17

Property Description

Centrally Located in Mérida
Hotel La Nacional By Kavia offers a prime location in the Centro de Merida district, within walking distance to Main Square and Merida Cathedral.

Comfortable Rooms and Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and city views. The outdoor swimming pool provides a relaxing retreat, while the bilingual staff offers exceptional service.

Convenient Access to Attractions
Explore nearby landmarks such as Mundo Maya Museum and La Mejorada Park, with the Merida Bus Station and Conventions Center Century XXI also in close proximity.

Book now for a memorable stay at Hotel La Nacional By Kavia in Mérida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1875 reviews
Cleanliness: 5.71
Service: 8.18
Location: 9.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 7.68
P
Palmar • solo_traveller • is
10
2026-06-06 • via Nuitee
P
Palmar • solo_traveller • is
10
2026-06-06 • via Nuitee
K
Kubilay • solo_traveller • tr
8
2026-06-06 • via Nuitee
A
ANA • solo_traveller • us
10
Good short stay, never request a hair dryer !
Pros:

Easy, clean, good location good price

Cons:

I didn’t like that I was soaked from the storm and requested a hair dryer by phone at the lobby and they wanted me to come down and get it and not only that! But leave my drivers license in case I dare steal it! That’s insulting and inconvenient! If the guest steals something from the room charge it to his credit card! That’s why you have it!

2026-06-04 • via Nuitee
U
Ulises • couple • mx
6
Cheap, not to repeat.
Pros:

Location

Cons:

Bathroom without ventilation, very noisy from the staff room, an the other room, no security lock on the rooms door.
Lack of “hospitality” from the staff.

2026-06-03 • via Nuitee
P
Patricia • solo_traveller • es
5
Cons:

Las sábanas tenían pelos y el suelo de la ducha estaba completamente roto, con la pintura levantada que se te pegaba a los pies.

2026-06-03 • via Nuitee
G
GARCIA • solo_traveller • mx
10
Pros:

La ubicación es excelente 👌

2026-05-31 • via Nuitee
G
Gabriela • solo_traveller • mx
8
Pros:

La ubicación es muy buena

Cons:

No tiene estacionamiento y los de la recepción no son muy amables. La de la noche menos.

2026-05-30 • via Nuitee
A
Alejandro • family_with_children • mx
10
Excepcional
Pros:

Todo desde que entras al cuarto hasta el lobi

Cons:

Ahi sin problema no tengo tema ninguno
Aún que si no se el punto de los demás que en cada espacio de pació tenían un enfriador con agua cristal eso aumenta más puntos a este hotel

2026-05-27 • via Nuitee
C
Cindy • couple • mx
8
Superior a lo esperado
Pros:

La ubicación es genial

2026-05-26 • via Nuitee
I
Isaac • extended_group • mx
10
2026-05-23 • via Nuitee
A
Antonio • solo_traveller • mx
10
Pros:

La ubicación la limpieza del cuarto el café y el agua gratis que te proporcionan en la habitación 👍

2026-05-22 • via Nuitee
I
Isabel Margarita Brito Jiménez • solo_traveller • mx
7
Pros:

Me encanto la atención del personal, siempre fueron muy amables y la ubicación sin duda es muy cómoda y céntrica. La habitación muy amplia y las amenidades son superiores a otros hoteles del mismo precio.

Cons:

Lo malo es que el cuarto se encuentra arriba del restaurante la parrilla y el trompo no se si es por que fue fin de semana pero hacen un tipo fiesta con música muy alta hasta la madrugada lo cual dificulta mucho dormir.

El aire acondicionado creo que no funcionaba muy bien, ya que no enfriaba lo suficiente si pase calor.

2026-05-21 • via Nuitee
M
Mena • extended_group • mx
10
2026-05-17 • via Nuitee
H
Hepe • solo_traveller • mx
9
2026-05-16 • via Nuitee
H
Hepe • solo_traveller • mx
9
Muy Buena ubicación
Pros:

La ubicación es excelente, la habitación amplia y con clima

Cons:

Se llega a escuchar algo de ruido por la noche

2026-05-16 • via Nuitee
B
Bani Betzabe • solo_traveller • mx
10
2026-05-15 • via Nuitee
N
Navi Plastic • solo_traveller • mx
10
2026-05-13 • via Nuitee
A
AEmando • solo_traveller • mx
10
Pros:

Pisicina , y la camarista Doris una exelente camarista .

Cons:

Nada todo muy bien

2026-05-13 • via Nuitee
N
Naybi • solo_traveller • mx
9
Buena ubicación
Pros:

Tiene buena ubicación justo cerca de la catedral

Cons:

El elevador se demora un poco. Es mas factible subir por las escaleras

2026-05-11 • via Nuitee