The Craft House

Hotels
9.7 (316 reviews)
5 Elliot Street , Plymouth , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Hiking
Luggage storage
Cycling
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautifully decorated
Friendly staff
Great location
Excellent breakfast
Cons:
Room could be cold for some
Small television for some

Categories

Cleanliness
9.91
Exceptionally clean, spotlessly clean rooms mentioned in reviews.
Service
9.88
Hosts were friendly and helpful, with many reviewers highlighting exceptional service.
Location
9.92
Great location close to multiple attractions based on guest feedback.
Room Quality
9.37
Rooms were described as beautifully decorated and comfortable.
Amenities
9.4
Great bar area and good choice of beverages mentioned in reviews.
Value for Money
9.36
Value highlighted with excellent breakfast options although additional cost noted.
Food and Beverage
9.91
Outstanding breakfast quality frequently praised in reviews.
Overall Experience
9.88
Overall satisfaction expressed consistently with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:00

Property Description

Luxurious Accommodation
Experience comfort and style at The Craft House with beautifully furnished non-smoking rooms featuring modern amenities and sleek decor.

Convenient Amenities
Enjoy complimentary WiFi, a trendy bar, and a snack bar at your convenience during your stay at our 4-star establishment.

Prime Location
Located near Devil's Point Beach and popular attractions like Plymouth Hoe, The Craft House offers easy access to the best of Plymouth for an unforgettable vacation experience.

Ready to indulge in luxury? Book your stay at The Craft House now to enjoy a memorable getaway in Plymouth.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 316 reviews
Cleanliness: 9.91
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.88
C
Cairns couple gb
9
Pros:

The couple running the hotel were very warm and friendly. The hotel has a really nice style to it. Our room was more stylish than we expected.

2026-07-24 via Nuitee
H
Helen couple gb
10
Perfect!
Pros:

The best thing about the property is the staff and vibe. Frustratingly booked this place on my last visit to Plymouth whilst attending my daughter’s graduation. The decor is lovely and they serve proper barista coffee and high quality product breakfast. My husband and I are quite picky and this place was just fabulous for us.
Bed linen and pillows super comfy. You could tell the owners have not scrimped on setting up the property.

Cons:

Nit picking here, but like most UK properties, no air-con and the bed is a bit small as we are used to KS bed

2026-07-21 via Nuitee
S
Sheryl couple gb
10
Pros:

Friendly, comfortable and an excellent location!
Highly recommend this beautiful boutique hotel.
The owners are lovely and the breakfast has a great selection. We would definitely stay again.

2026-07-19 via Nuitee
M
Marcus couple gb
9
2026-07-17 via Nuitee
M
Martin solo_traveller gb
10
Pros:

Love the quirky and modern style of room. Which was immaculate clean. The owners are wonderful

Cons:

Nothing

2026-07-13 via Nuitee
J
John couple gb
10
Lovely break and would recommend to anyone
Pros:

Friendly owners and faultless stay with excellent breakfast

Cons:

Nothing

2026-07-07 via Nuitee
H
H solo_traveller gb
9
Pros:

Wonderful hotel, perfection location.

2026-07-05 via Nuitee
S
Spear solo_traveller gb
10
Pros:

Incredibly helpful and friendly staff.
Will definitely use The Craft House again.
Gorgeous property.

2026-06-25 via Nuitee
C
Caroline solo_traveller gb
10
Fabulous little gem!
Pros:

Super staff, lovely room and spotlessly clean

Cons:

nothing - it was fabulous!

2026-06-22 via Nuitee
P
Pia solo_traveller ch
10
2026-06-05 via Nuitee
J
Jade solo_traveller gb
10
Pros:

I really loved how friendly and accommodating the staff were! Also the room was a lovely size, clean and so comfy! Can’t fault my stay one but super happy 😁

Cons:

Nothing no complaints from from me or my partner we had a lush time 🙌🏻

2026-05-18 via Nuitee
J
Joshua couple gb
10
Perfect stay
Pros:

The property was excellent! So clean, really well furnished and love the vibe. The staff were excellent also, they would bend over backwards to make sure your stay was good!

Cons:

N/A

2026-05-17 via Nuitee
S
Stephen couple gb
10
Wow. One of the best, the proprietors have a lovey place. One you must stay at.
Pros:

Lovely welcome, very clean, lovely place to stay, decor fantastic, location is excellent.

Cons:

There is nothing we did not like.

2026-05-04 via Nuitee
R
Rosie couple gb
10
Ian and Susie were super hosts and we would definitely recommend paying for the breakfast, which was fabulous - all loca
Pros:

It’s beautifully decorated throughout. It’s quirky and interesting. With lovely attention to detail, for example all the games in the bar.

Cons:

Nothing. The rooms are over a number of floors so recommend you request a room on a lower floor if stairs are a problem for you.

2025-12-02 via Nuitee
T
Tracy couple gb
10
Excellent stay, great location, fabulous little hotel
Pros:

Location. People. Decor. Cosy environment. Lots of little touches. Exceptionally clean. Quality fixtures and fittings. Great little bar.

Cons:

Tele too small- but that’s about my eyesight probably! Can see why it’s a small one given wall space.

2025-11-09 via Nuitee
D
Delyth couple gb
10
Great B&B
Pros:

Quiet location, great breakfast, lovely bar area serving a good choice of wine, beer and spirits.

Cons:

No complaints

2025-10-30 via Nuitee
D
Dianna couple gb
10
We loved our stay and would definitely recommend this hotel.
Pros:

Breakfast was really good quality but was an extra cost. The room and whole of the hotel was excellent and very well decorated. Ideal location for the Hoe, Sutton harbour etc , as both within easy walking distance.

Cons:

Couldn’t see anything on the website about breakfast and had to ask about it on arrival.

2025-10-27 via Nuitee
I
Ian couple gb
10
2025-10-23 via Nuitee
K
Karen couple gb
9
Lovely hotel - would definatly recommend it to anyone and would stay again
Pros:

Very friendly and helpful staff. Lovely hotel, comfortable and decorated beautifully.

Cons:

Room was a little cold for me but my partner found it was no problem. I didn’t ask about heating and I’m sure staff would have turned the heating up had I asked. But maybe it could be slightly warmer when you arrive in the room. Would just make the lovely room feel cosy.

2025-10-20 via Nuitee
D
Debra solo_traveller gb
10
Excellent
Pros:

Breakfast was excellent, bath in the room was divine. Shower was large with great pressure. The bed was comfortable and spacious. The hotels is close to the town centre and lots of eateries.

Cons:

There was nothing I disliked

2025-10-19 via Nuitee