The Craft House

Hotels
9.7 (308 reviews)
5 Elliot Street , Plymouth , gb

Facilities

Non-smoking rooms
Terrace
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Allergy-free room
Adult only
Outdoor furniture
See all facilities

Review Highlights

Pros:
Beautifully decorated
Friendly staff
Great location
Excellent breakfast
Cons:
Room could be cold for some
Small television for some

Categories

Cleanliness
9.91
Exceptionally clean, spotlessly clean rooms mentioned in reviews.
Service
9.88
Hosts were friendly and helpful, with many reviewers highlighting exceptional service.
Location
9.92
Great location close to multiple attractions based on guest feedback.
Room Quality
9.37
Rooms were described as beautifully decorated and comfortable.
Amenities
9.4
Great bar area and good choice of beverages mentioned in reviews.
Value for Money
9.36
Value highlighted with excellent breakfast options although additional cost noted.
Food and Beverage
9.91
Outstanding breakfast quality frequently praised in reviews.
Overall Experience
9.88
Overall satisfaction expressed consistently with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:00

Property Description

Luxurious Accommodation
Experience comfort and style at The Craft House with beautifully furnished non-smoking rooms featuring modern amenities and sleek decor.

Convenient Amenities
Enjoy complimentary WiFi, a trendy bar, and a snack bar at your convenience during your stay at our 4-star establishment.

Prime Location
Located near Devil's Point Beach and popular attractions like Plymouth Hoe, The Craft House offers easy access to the best of Plymouth for an unforgettable vacation experience.

Ready to indulge in luxury? Book your stay at The Craft House now to enjoy a memorable getaway in Plymouth.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 308 reviews
Cleanliness: 9.91
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.88
R
Rosie couple gb
10
Ian and Susie were super hosts and we would definitely recommend paying for the breakfast, which was fabulous - all loca
Pros:

It’s beautifully decorated throughout. It’s quirky and interesting. With lovely attention to detail, for example all the games in the bar.

Cons:

Nothing. The rooms are over a number of floors so recommend you request a room on a lower floor if stairs are a problem for you.

2025-12-02 via Nuitee
T
Tracy couple gb
10
Excellent stay, great location, fabulous little hotel
Pros:

Location. People. Decor. Cosy environment. Lots of little touches. Exceptionally clean. Quality fixtures and fittings. Great little bar.

Cons:

Tele too small- but that’s about my eyesight probably! Can see why it’s a small one given wall space.

2025-11-09 via Nuitee
D
Delyth couple gb
10
Great B&B
Pros:

Quiet location, great breakfast, lovely bar area serving a good choice of wine, beer and spirits.

Cons:

No complaints

2025-10-30 via Nuitee
D
Dianna couple gb
10
We loved our stay and would definitely recommend this hotel.
Pros:

Breakfast was really good quality but was an extra cost. The room and whole of the hotel was excellent and very well decorated. Ideal location for the Hoe, Sutton harbour etc , as both within easy walking distance.

Cons:

Couldn’t see anything on the website about breakfast and had to ask about it on arrival.

2025-10-27 via Nuitee
I
Ian couple gb
10
2025-10-23 via Nuitee
K
Karen couple gb
9
Lovely hotel - would definatly recommend it to anyone and would stay again
Pros:

Very friendly and helpful staff. Lovely hotel, comfortable and decorated beautifully.

Cons:

Room was a little cold for me but my partner found it was no problem. I didn’t ask about heating and I’m sure staff would have turned the heating up had I asked. But maybe it could be slightly warmer when you arrive in the room. Would just make the lovely room feel cosy.

2025-10-20 via Nuitee
D
Debra solo_traveller gb
10
Excellent
Pros:

Breakfast was excellent, bath in the room was divine. Shower was large with great pressure. The bed was comfortable and spacious. The hotels is close to the town centre and lots of eateries.

Cons:

There was nothing I disliked

2025-10-19 via Nuitee
B
Benjamin solo_traveller ch
8
2025-10-13 via Nuitee
C
Challoner couple gb
9
2025-10-07 via Nuitee
D
Diana couple gb
10
Pros:

Excellent little hotel perfect location for a visit to the Hoe and Barbican or a show at the Pavilions.

2025-10-06 via Nuitee
M
Michael couple au
9
2025-10-05 via Nuitee
D
Debbie solo_traveller ca
10
Fantastic location and friendly hotel.
Pros:

The hosts were spectacularly helpful. They were right there to meet me and show me to my room when I arrived.
So many of the "touristy" things that I was interested in were within walking distance. The Plymouth Ho, the Mayflower Steps Memorial and Museum, the Gin Distillery, and the Barbican, which was a perfect walk around for a first timer.
This was one of the most beautiful boutique hotels I have been in.

2025-09-30 via Nuitee
M
Maria couple gb
10
Warm and welcoming.
Pros:

It was very unique in style

Cons:

Nothing

2025-09-28 via Nuitee
family_with_children gb
10
2025-09-15 via Nuitee
J
Julie solo_traveller gb
10
Can’t wait to be back!!
Pros:

Fantastic location, small friendly hotel run by couple who genuinely want to make your stay as good as possible. Wonderful breakfast!!!

Cons:

Nothing!

2025-09-11 via Nuitee
P
Paula couple gb
10
Exceptional - lovely little hotel in a great location with the best host and superb breakfast. We will certainly returnw
Pros:

Everything! The warm welcome, ease of check-in. the location close to Plymouth Ho and some excellent restaurants, the bar, our room with water, tea/coffee and biscuits and the truly exceptional breakfast, cooked and served by our host who seemed to do everything in the place

Cons:

Liked everything

2025-09-07 via Nuitee
I
Ines couple ch
10
2025-09-06 via Nuitee
J
Janet solo_traveller gb
10
Cool and trendy townhouse in a great location.
Pros:

Trendy townhouse 1minute walk from The Hoo.

Cons:

Nothing!

2025-09-04 via Nuitee
O
Oliver couple gb
10
Flawless.
Pros:

Stunning room, location, friendly and endlessly helpful owners, what's not to like? We can't wait to stay again!

Cons:

N/A

2025-09-03 via Nuitee
S
Sue couple gb
10
Very warm welcoming and friendly.
Pros:

Friendly staff. Very comfortable cosy and spotlessly clean

2025-09-01 via Nuitee