The Craft House

Hotels
9.7 (325 reviews)
5 Elliot Street , Plymouth , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Hiking
Luggage storage
Cycling
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautifully decorated
Friendly staff
Great location
Excellent breakfast
Cons:
Room could be cold for some
Small television for some

Categories

Cleanliness
9.91
Exceptionally clean, spotlessly clean rooms mentioned in reviews.
Service
9.88
Hosts were friendly and helpful, with many reviewers highlighting exceptional service.
Location
9.92
Great location close to multiple attractions based on guest feedback.
Room Quality
9.37
Rooms were described as beautifully decorated and comfortable.
Amenities
9.4
Great bar area and good choice of beverages mentioned in reviews.
Value for Money
9.36
Value highlighted with excellent breakfast options although additional cost noted.
Food and Beverage
9.91
Outstanding breakfast quality frequently praised in reviews.
Overall Experience
9.88
Overall satisfaction expressed consistently with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:00

Property Description

Luxurious Accommodation
Experience comfort and style at The Craft House with beautifully furnished non-smoking rooms featuring modern amenities and sleek decor.

Convenient Amenities
Enjoy complimentary WiFi, a trendy bar, and a snack bar at your convenience during your stay at our 4-star establishment.

Prime Location
Located near Devil's Point Beach and popular attractions like Plymouth Hoe, The Craft House offers easy access to the best of Plymouth for an unforgettable vacation experience.

Ready to indulge in luxury? Book your stay at The Craft House now to enjoy a memorable getaway in Plymouth.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 325 reviews
Cleanliness: 9.91
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.88
J
John couple gb
9
A great place to stay with a super couple in charge. We would definitely like to stay there again.
Pros:

The location is superb as it is very close to The Hoe but also not far from the Barbican, the theatre or the shops. The room and en-suite were spotlessly clean. There were fluffy white towels, quality toiletries, cotton bed linen and a comfy bed. A kettle with a selection of tea, coffee and hot chocolate sachets were in the room along with bottled water.
The couple who run the guest house are lovely and helped to make our stay even more enjoyable.

Cons:

There wasn't anything we felt could be better.

2026-08-27 via Nuitee
A
Adrian solo_traveller gb
10
Totally Brilliant! - fantastic theatre trip
Pros:

Lovely hosts, so helpful, welcoming and very people friendly. The hotel is quite retro, which we loved. The rooms are well insulated so couldn't hear other guests. Brilliant location, we had a wonderful weekend. Thank you

Cons:

The parking on the street is pretty expensive, but again the hosts came to the rescue, and were able to offer a discount on the parking.
Just brilliant

2026-08-24 via Nuitee
D
Dan couple gb
9
2026-08-23 via Nuitee
M
Martin solo_traveller gb
10
Pros:

Gorgous Victorian townhouse. Love the quirky and modern style of the room which was immaculate clean. The owners are absolutely lovely

Cons:

Nothing

2026-08-23 via Nuitee
T
tracey couple gb
10
Very relaxing atmosphere
Pros:

Lovely quirky old style hotel
Owner very helpful and friendly

2026-08-19 via Nuitee
S
Stuart solo_traveller gb
10
Pros:

Excellent location, friendly and knowledgeable hosts and an all round fantastic hotel.

2026-08-19 via Nuitee
P
Paul couple gb
9
Great find - beautiful building, lovely people, superb breakfast
2026-08-17 via Nuitee
M
May couple gb
9
Love Plymouth! Hotel provided all we wanted/needed. Great location, comfort, amenities, lovely hosts
Pros:

Friendly, responsive hosts. Beautiful, unique decor. Comfortable bed. Bathroom that accommodated a very tall person (bath long enough and shower tall enough). Well supplied with necessities. Well located for seafront access by foot (10 minute walk), close to amenities. Very clean throughout, which we appreciated.

Cons:

No designated parking. We parked at garage 12 minute walk away - extra cost, less convenient. Loading/unloading bags relied on luck getting roadside space nearby. No air-con in hotel during hot weather meant the room got rather hot. At night we opened sash windows, used fan provided. Having a/c would have made the room perfect.

2026-08-16 via Nuitee
W
Wright extended_group gb
10
Fabulous independent hotel
Pros:

Such a pleasant surprise when I walked through the door. Tastefully decorated and a lovely feeling. The rooms were great and the bathroom and products were lovely. Breakfast was delicious. It was an absolute find.

2026-08-15 via Nuitee
J
Julie solo_traveller gb
10
Pros:

It was a beautiful, unique hotel . The owners were amazing , lovely couple , nothing was too much trouble , they made us feel very welcome .

2026-08-14 via Nuitee
D
David solo_traveller gb
10
Excellent, the best stay I have had in Plymouth over the last 2 years !
Pros:

Owners were really friendly and attentive and nothing was too much trouble. Rooms were spotlessly clean and facilities excellent. Location is great for the Hoe, Barbican and Town Centre. Breakfast was the best I have had in Plymouth, really excellent ! Will definitely be returning !

Cons:

coffee sachets would have been better than coffee bags. I like strong coffee and bags are not good. This is being really picky as everything down to lots of detailed things was excellent (great toileteries, fan in room, good wifi, living area and bar, really inviting, wine list in room etc.

2026-08-04 via Nuitee
M
Martin solo_traveller gb
10
Pros:

Lovely Victorian townhouse. Love the quirky and modern style of the room. Which was immaculate clean. The owners are absolutely lovely

Cons:

Nothing

2026-08-03 via Nuitee
C
Cairns couple gb
9
Pros:

The couple running the hotel were very warm and friendly. The hotel has a really nice style to it. Our room was more stylish than we expected.

2026-07-24 via Nuitee
H
Helen couple gb
10
Perfect!
Pros:

The best thing about the property is the staff and vibe. Frustratingly booked this place on my last visit to Plymouth whilst attending my daughter’s graduation. The decor is lovely and they serve proper barista coffee and high quality product breakfast. My husband and I are quite picky and this place was just fabulous for us.
Bed linen and pillows super comfy. You could tell the owners have not scrimped on setting up the property.

Cons:

Nit picking here, but like most UK properties, no air-con and the bed is a bit small as we are used to KS bed

2026-07-21 via Nuitee
S
Sheryl couple gb
10
Pros:

Friendly, comfortable and an excellent location!
Highly recommend this beautiful boutique hotel.
The owners are lovely and the breakfast has a great selection. We would definitely stay again.

2026-07-19 via Nuitee
M
Marcus couple gb
9
2026-07-17 via Nuitee
M
Martin solo_traveller gb
10
Pros:

Love the quirky and modern style of room. Which was immaculate clean. The owners are wonderful

Cons:

Nothing

2026-07-13 via Nuitee
J
John couple gb
10
Lovely break and would recommend to anyone
Pros:

Friendly owners and faultless stay with excellent breakfast

Cons:

Nothing

2026-07-07 via Nuitee
H
H solo_traveller gb
9
Pros:

Wonderful hotel, perfection location.

2026-07-05 via Nuitee
S
Spear solo_traveller gb
10
Pros:

Incredibly helpful and friendly staff.
Will definitely use The Craft House again.
Gorgeous property.

2026-06-25 via Nuitee