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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Billiards
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Lockers
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Pool with view
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Heated pool
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Electric vehicle charging station
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Water sport facilities on site
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Indoor pool
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Outdoor fireplace
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Key card access
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Live music/performance
Review Highlights
Categories
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Property Description
Luxury Retreat in the Heart of the Lake District
Serenity at the Spa: Indulge in relaxation at our spa centre and unwind in the hot tub for the ultimate pampering experience.
Family-Friendly Fun: Let the kids enjoy the children's playground while you take in the stunning river views and make lasting memories.
Exceptional Comfort: Each room is thoughtfully equipped with modern amenities like a flat-screen TV, a kettle, and a private bathroom with complimentary toiletries.
Experience tranquility and luxury at The Swan Hotel and Spa. Book your stay now for a rejuvenating getaway.
Please note that dogs will incur an additional charge of £25 per stay.
A deposit may be required at the property.
Location
Guest Reviews
The food was faultless and the whole dining experience was excellent. The room was very stylish and modern, and the bed was extremely comfortable. The whole ambience of the hotel was very relaxing and we had a wonderful time.
The only reason this is not a 10/10 review is due to the cleanliness of the spa. There was a large amount of foam on the thermal pool which was visibly dirty. The showers in the changing rooms were also not the cleanest. The outdoor hot tub was not hot, but this may have been because we visited after a power outage.
Beautiful setting, lovely food but the room was soooo hot we didn’t sleep a wink! We turned the radiator off, had both windows wide open, but it was stifling still. We had the fan on all night with the fan blowing cold air on us but it was so loud we had a really rough night.
Lack of customer service. We told the staff upon check out but they didn’t seem bothered just advised they’d get maintenance in. No apologies for the complete lack of sleep which is an integral part of the stay! Really disappointed.
Location was excellent 👌
Room was on the small side but comfortable
Location
Food and beverage service.
We never stayed because the power cables were blown down in a storm
Staff friendliness
No dressing gown in room. Rang reception and was 1st in Q for 10 minutes but got no answer eventually spoke to friendly member of staff on the corridor who resolved the situation.. Breakfast to the room due 730. Chased at 745 arrived sometime around 755
Josh in the restaurant was very helpful and friendly.
Katie in the SPA was amazing? I am so happy with my facial.
SPA outdoor pool was perfect
The food is spot on
Air conditioning not working and the hotel was very warm
Loved the hotel loved the areas to have a drink by the fire loved location staff were great rooms lovely
The outdoor hot tub and pool were lovely but need to be warmer were quite cool not usual temperatures for hot tub, also areas of the hotel were a little cold needs a few more fires to be lit, found steak abit over priced considering it was not the best left quite a bit
Pretty, old hotel, nice decor
Bedroom was a little tired!!
Windows very draughty, shower over bath Luke warm.
Due to no fault of hotel , electricity went off due to storm Boelo, and was to remain this way for 48 hours so we left
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