Hotel Don Carlos

Hotels
8.4 (93 reviews)
20 de Noviembre , Morelia , mx

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Grocery deliveries
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast options
Cons:
Cleanliness issues
Small room size
Breakfast quality concerns

Categories

Cleanliness
6.93
Negative sentiment regarding cleanliness, reported sightings of cockroaches and dirty towels.
Service
9.4
Overall positive sentiment, with mentions of helpful staff and attentive service.
Location
9.44
Highly praised location near the city center and quietness relative to the main street.
Room Quality
7.89
Rooms described as cozy but small, some discomfort noted regarding space.
Amenities
7.42
Limited mention of amenities; improvements needed for breakfast quality.
Value for Money
8.88
Value perceived as reasonable for location and service, room size could impact perception.
Food and Beverage
8.43
Breakfast enjoyed by many, but issues with presentation and temperature noted.
Overall Experience
8.8
General sentiment is positive despite some concerns regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:21

Property Description

Central Location and Modern Amenities
Hotel Don Carlos, centrally located in Morelia, offers a shared lounge, free WiFi, and a terrace. Enjoy a comfortable stay with a tour desk and non-smoking rooms just 800 meters from Museo Casa Natal de Morelos.

Cozy Rooms and Helpful Staff
Relax in well-equipped rooms featuring a desk, flat-screen TV, and private bathroom with complimentary amenities. The friendly staff, fluent in English and Spanish, are available 24/7 at the front desk.

Delicious Breakfast and Nearby Attractions
Start your day with a continental or American breakfast at Hotel Don Carlos. Explore Guadalupe Sanctuary (1.5 km) and Morelia Convention Centre (3.7 km) nearby. Book now for a memorable stay in Morelia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 93 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.8
L
Lou • extended_group • mx
10
cómodo y agradable
Pros:

El trato del personal es muy amable, las habitaciones son pequeñas pero muy cómodas, además la cama es muy rica la cual se agradece después de un día activo poder descansar, el desayuno es excelente, diverso y abundante. Por supuesto que en mi próximo viaje regresare a este hotel.

2026-02-11 • via Nuitee
B
Benjamin • solo_traveller • us
10
Beautiful place
Pros:

The architecture

Cons:

Nothing

2026-01-12 • via Nuitee
S
SUSANA ELIZABETH • couple • mc
10
2026-01-12 • via Nuitee
M
MARIA DE JESUS • family_with_children • mx
8
Rustico y bonito
Pros:

Buena ubicación, camas suficientes para una familia pequeña.

Cons:

Le falta ventilación al baño, el agua cuando nos bañamos se condensó en las paredes y permaneció allí hasta el día siguiente.

Al día siguiente vi una pequeña cucaracha en la zona de la regadera.

2026-01-07 • via Nuitee
E
Emma Viviana Glez • couple • mx
10
2026-01-04 • via Nuitee
B
Beltran • couple • mx
10
2026-01-04 • via Nuitee
B
Beltran • solo_traveller • mx
10
2026-01-02 • via Nuitee
N
Navarrete Quezada • couple • mx
10
Pros:

Todo bien, sería bueno que tengan agua para beber en la habitación.

2025-12-29 • via Nuitee
O
Olivarez • couple • mx
10
Pros:

Todo exelente, desayuno muy rico

Cons:

Solo el volumen de la tv

2025-12-22 • via Nuitee
L
Luna García • solo_traveller • mx
10
Excelente opición si quieres desayunar rico y cerca de la catedral
Pros:

Excelente el desayuno, muy rico y con demasiadas opciones de alimentos, las habitaciones muy buenas y con excelente diseño todo el hotel. La ubicación también se destaca ya que esta muy cerca de la catedral, pero más íntimo.

2025-12-11 • via Nuitee
M
manuel • solo_traveller • us
8
Good location good front desk I wouldn’t add breakfast
Pros:

Proximity to the City center

Cons:

Breakfast even though it was in included it was a disappointment not just cold , it looked like leftovers, no utensils to serve at hand , except for Sunday rest of the week pathetic 🙁

2025-11-04 • via Nuitee
R
RODOLFO • couple • us
10
I recommen it.
Pros:

Cozy, excelent breakfast and very good location

Cons:

Very small room, but it is cute and cozy.

2025-11-01 • via Nuitee
O
Ortiz • couple • us
5
2025-10-17 • via Nuitee
D
Diana Orozco • extended_group • mx
8
Gran opción si quieres cercanía al centro de Morelia sin tanto ruido.
Pros:

Fuimos al FICM y la ubicación del hotel es INMEJORABLE. Estabamos cerca de todo y lejos del ruido de la calle principal donde está la catedral. El personal atento y no tuvimos mayor contratiempo.

Cons:

Creo que podrían tener planes de estancia sin desayuno incluido, principalmente en eventos como este cuando sales mucho del hotel y hay opciones geniales para comer. Probamos el café el primer día y casi era te, podría ser un poco más cargado. Fuera de eso, todo estuvo de maravilla.

2025-10-13 • via Nuitee
J
JONATHAN RAMON • solo_traveller • mx
9
2025-10-13 • via Nuitee
M
Madrigal • solo_traveller • mx
8
2025-10-06 • via Nuitee
M
Maria Cecilia • solo_traveller • sv
9
2025-10-02 • via Nuitee
C
Christian
8
Pros:

Bonito lugar, buen desayuno, mi habitación no me gustó mucho pero estaba decente.

2025-09-30 • via Nuitee
F
Frida Kristell • family_with_children • mx
9
2025-09-29 • via Nuitee
P
Parra • solo_traveller • mx
10
2025-09-29 • via Nuitee