Hotel Soleil Ha Long, Trademark Collection by Wyndham

Hotels
•
Trademark
82 Hạ Long 12A Anh Dao, Bai Chay, Ha Long, Quang Ninh , Ha Long , vn

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Large comfortable rooms
Cons:
Cleanliness issues
Noisy environment
Breakfast quality could improve

Categories

Cleanliness
7.85
There were issues reported with cleanliness, specifically a dirty glass on arrival.
Service
9.85
Staff were frequently described as nice, helpful, and responsive, with exceptional service noted by the guests.
Location
9.35
Great location mentioned multiple times, near attractions and restaurants.
Room Quality
8.85
Rooms were described as large and comfortable, with some complaints about noise and temperature control.
Amenities
8.35
Amenities were generally good, though the gym and spa received some complaints.
Value for Money
9.15
Value perceived positively considering the overall experience and room quality.
Food and Beverage
7.85
Mixed reviews about breakfast quality; some options were not served hot.
Overall Experience
9.15
Overall experience rated positively, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:07

Property Description

Luxurious Amenities and Facilities

Hotel Soleil Ha Long, Trademark Collection by Wyndham offers a range of luxurious amenities, including a fitness centre, shared lounge, terrace, and indoor pool. Guests can also enjoy delicious meals at the on-site restaurant and unwind at the bar.

Comfortable and Well-Equipped Rooms

Each room at Hotel Soleil Ha Long is thoughtfully designed with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony, providing stunning views of the surroundings.

Convenient Services and Nearby Attractions

Guests can take advantage of services such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, the hotel's proximity to Bai Chay Beach, Ha Long Queen Cable Car, and Sun World Ha Long Park makes it a perfect choice for travelers looking to explore the area.

Experience luxury and comfort at Hotel Soleil Ha Long, Trademark Collection by Wyndham. Book your stay now for an unforgettable experience!

Important information:

The OLE TAPAS BAR (26th Floor) is open on Tuesday, Thursday and Saturday from 7:00 PM to 10:00 PM
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 7.85
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.15
Food and Beverage: 7.85
Overall Experience: 9.15
D
Do • couple • vn
7
Pros:

Vị trí trung tâm

2026-06-17 • via Nuitee
T
Thuy • extended_group • vn
9
2026-06-04 • via Nuitee
N
Ngo Thi • family_with_children • vn
8
2026-06-02 • via Nuitee
D
DIANE • couple • us
10
Great stay after ha Giang loop! Clean and fancy
Pros:

Amazing large clean room

Cons:

Breakfast had a great selection but very crowded

2026-05-25 • via Nuitee
T
TONY VU • extended_group • vn
8
2026-05-15 • via Nuitee
R
Reid • couple • gb
10
Pros:

We had a fantastic stay at this hotel, they upgraded us to an executive suite when we arrived which was very spacious and super clean. The bed was really comfy and all the food was lush. Our room was facing so we had a great view from the balcony.
Staff were all very friendly and helpful. Definitely recommend!

2026-05-10 • via Nuitee
B
BO RU • couple • tw
9
2026-05-06 • via Nuitee
N
Ngoc Hoa • extended_group • vn
9
Pros:

Lần 2 quay lại, KS hình như đã có sửa đổi 1 số hạng mục nên cơ sở vật chất mới hơn. Nhà mình đi đúng dịp có pháo hoa đứng ở ban công có thể xem trọn luôn rất tiện. Tuy phải gửi xe phía công viên đi bộ hơi xa nhưng nhìn chung gia đình mình hài lòng về dịch vụ và vị trí của KS

2026-05-06 • via Nuitee
B
BO RU • couple • tw
9
2026-05-06 • via Nuitee
H
Hai • couple • vn
9
2026-05-03 • via Nuitee
T
Tien • couple • vn
7
Pros:

Địa điểm

Cons:

Buffet đóng sớm
Bể bơi lạnh

2026-05-02 • via Nuitee
M
Martin Kastrup • couple • dk
4
Least 5-star experience I have had
Pros:

Location if going on cruises

Cons:

Was placed right next to a nightclub playing loud music into the night making sleep terrible.

2026-04-23 • via Nuitee
M
Mohammad • solo_traveller • ps
8
2026-04-21 • via Nuitee
L
Liseth • extended_group • ec
10
Pros:

Our stay was excellent. The hotel was wonderful, the breakfast was very complete with a great variety of options, and the view from the room was definitely the highlight. Everything was very well maintained, and we truly enjoyed the experience. We honestly have nothing negative to say.

2026-04-21 • via Nuitee
J
Jessica • family_with_children • nz
10
Beautiful Hotel for our family
Pros:

Beautiful Hotel. Upgraded to suite which was enormous. Great gym and pool. Breakfast lovely. Staff amazing. Thank you. Right next to Sun World which was fun!

Cons:

Not hotels fault…the beach club 2ks away playing techno music is terrible!!

2026-04-20 • via Nuitee
J
James • family_with_children • gb
8
Pros:

Very good breakfast.

2026-04-19 • via Nuitee
P
Phạm • couple • vn
9
2026-04-12 • via Nuitee
P
phan • extended_group • vn
10
2026-04-12 • via Nuitee
M
melissa • family_with_children • fr
10
Parfait
Pros:

La piscine et les chambres

2026-04-11 • via Nuitee
D
David • family_with_children • us
10
Pros:

Excellent helpful staff. We had some trouble with bus bookings and they were very helpful and accommodating.

2026-04-09 • via Nuitee