Hotel Soleil Ha Long, Trademark Collection by Wyndham

Hotels
•
Trademark
8.8 (317 reviews)
82 Hạ Long 12A Anh Dao, Bai Chay, Ha Long, Quang Ninh , Ha Long , vn

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Children allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Large comfortable rooms
Cons:
Cleanliness issues
Noisy environment
Breakfast quality could improve

Categories

Cleanliness
7.85
There were issues reported with cleanliness, specifically a dirty glass on arrival.
Service
9.85
Staff were frequently described as nice, helpful, and responsive, with exceptional service noted by the guests.
Location
9.35
Great location mentioned multiple times, near attractions and restaurants.
Room Quality
8.85
Rooms were described as large and comfortable, with some complaints about noise and temperature control.
Amenities
8.35
Amenities were generally good, though the gym and spa received some complaints.
Value for Money
9.15
Value perceived positively considering the overall experience and room quality.
Food and Beverage
7.85
Mixed reviews about breakfast quality; some options were not served hot.
Overall Experience
9.15
Overall experience rated positively, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:07

Property Description

Discover the elegance of Hotel Soleil Ha Long, Trademark Collection by Wyndham, where luxury meets comfort in the heart of Ha Long.

Unparalleled Amenities
Indulge in our exquisite indoor pool and rejuvenate at the spa center. Our 5-star facilities include a well-equipped fitness center, ensuring a perfect balance of relaxation and wellness during your stay.

Culinary Delights
Savor a delightful buffet or continental breakfast at our on-site restaurant, followed by a refreshing drink from the bar. Every meal is crafted to provide a true taste of local flavors and international cuisine.

Convenient Location
Located near popular attractions like Bai Chay Beach and Ha Long Queen Cable Car, you’ll have the best of Ha Long right at your doorstep. With 24-hour front desk service and a paid airport shuttle, your comfort and convenience are our top priorities.

Embark on an unforgettable journey and book your stay at Hotel Soleil Ha Long today!

Important information:

The OLE TAPAS BAR (26th Floor) is open on Tuesday, Thursday and Saturday from 7:00 PM to 10:00 PM

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 317 reviews
Cleanliness: 7.85
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.15
Food and Beverage: 7.85
Overall Experience: 9.15
M
Martin Kastrup • couple • dk
4
Least 5-star experience I have had
Pros:

Location if going on cruises

Cons:

Was placed right next to a nightclub playing loud music into the night making sleep terrible.

2026-04-23 • via Nuitee
L
Liseth • extended_group • ec
10
Pros:

Our stay was excellent. The hotel was wonderful, the breakfast was very complete with a great variety of options, and the view from the room was definitely the highlight. Everything was very well maintained, and we truly enjoyed the experience. We honestly have nothing negative to say.

2026-04-21 • via Nuitee
M
Mohammad • solo_traveller • ps
8
2026-04-21 • via Nuitee
J
Jessica • family_with_children • nz
10
Beautiful Hotel for our family
Pros:

Beautiful Hotel. Upgraded to suite which was enormous. Great gym and pool. Breakfast lovely. Staff amazing. Thank you. Right next to Sun World which was fun!

Cons:

Not hotels fault…the beach club 2ks away playing techno music is terrible!!

2026-04-20 • via Nuitee
J
James • family_with_children • gb
8
Pros:

Very good breakfast.

2026-04-19 • via Nuitee
P
Phạm • couple • vn
9
2026-04-12 • via Nuitee
P
phan • extended_group • vn
10
2026-04-12 • via Nuitee
M
melissa • family_with_children • fr
10
Parfait
Pros:

La piscine et les chambres

2026-04-11 • via Nuitee
D
David • family_with_children • us
10
Pros:

Excellent helpful staff. We had some trouble with bus bookings and they were very helpful and accommodating.

2026-04-09 • via Nuitee
M
Michael • family_with_children • ch
9
Pros:

Sehr schönes Zimmer mit tollem Badezimmer.
Auch das Essen im Hotel und Frühstücksbuffet waren super.
Die Lage direkt am Freizeitpark und an der Seilbahn hat uns ebenfalls sehr gut gefallen.

Cons:

Der Balkon war sehr staubig, somit hatten wir alle staubige Socken nachdem wir kurz rausgeschaut hatten.
Im Zimmer schien es auch an einigen Stellen staubig zu sein. Meine Frau hatte gerade die Socken nach dem Balkon gewechselt und sie waren wieder schmutzig.

2026-03-21 • via Nuitee
T
Thanh • couple • vn
8
2026-03-08 • via Nuitee
L
Liêm • family_with_children • vn
9
2026-02-26 • via Nuitee
C
Châu • family_with_children • vn
9
2026-01-23 • via Nuitee
C
CHUNYEN • couple • tw
9
高樓層夜景很棒，隔壁巷子有早餐跟咖啡可選擇。
2026-01-19 • via Nuitee
P
PING HUI • solo_traveller • tw
9
風景很漂亮
Pros:

離遊樂園很近

Cons:

附近在施工

2026-01-19 • via Nuitee
B
barış • solo_traveller • tr
9
2026-01-17 • via Nuitee
P
Paul • solo_traveller • gb
10
Excellent value for money
Pros:

Central location , superb rooms , very helpful staff who immediately found the items I had forgotten to pack before I left the premises.

Cons:

The restaurant out of season was almost empty and I should not have attempted the pizza. Stick to the Vietnamese choices.

2026-01-15 • via Nuitee
K
Kieran • family_with_children • gb
5
Pros:

Very comfortable and good location.

Cons:

Many of the facilities weren't open and i wasn't informed either prior to booking, or by staff when checking in to the hotel.

2026-01-12 • via Nuitee
M
Morgan • solo_traveller • gb
10
2026-01-12 • via Nuitee
Q
Quan • extended_group • vn
10
2026-01-07 • via Nuitee