Phi Hotel Piajo

Hotels
Independent
8.6 (47 reviews)
Via Piajo 1, Nembro, BG, 24027 , Nembro , IT

Facilities

Free breakfast
Full-service spa
Fitness facilities
Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Relaxing atmosphere
Beautiful views
Excellent service
Cons:
Limited accessibility for children
Distance from attractions

Categories

Cleanliness
8.15
Standard quality for this hotel tier, slight concerns due to cons mentioned.
Service
9.11
Exceptional service was highlighted in multiple reviews.
Location
8.15
Mentioned as somewhat far from attractions but not a major drawback.
Room Quality
8.79
Rooms described as beautiful and spacious.
Amenities
8.13
Pool and spa access limited for children, which may affect family guests.
Value for Money
8.59
Good value based on positive stay experiences.
Food and Beverage
9.15
Food quality praised, with positive remarks about the restaurant.
Overall Experience
8.71
Overall positive impressions with a return visit planned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:58

Property Description

Luxurious Spa and Recreational Facilities - Indulge in a rejuvenating experience at our full-service spa offering massages, body treatments, and facials. Take a dip in our outdoor or indoor pool, or unwind in the steam room for ultimate relaxation.

Deluxe Dining and Amenities - Enjoy a delicious meal at Aroma Restaurant and unwind with a drink at the bar/lounge. Start your day right with a complimentary buffet breakfast. Benefit from complimentary wireless internet, concierge services, and amenities like a 24-hour front desk and luggage storage.

Stylish Guestrooms and Event Spaces - Our 42 uniquely decorated guestrooms with private balconies offer modern comforts. Stay connected with free Wi-Fi and refresh in bathrooms featuring rainfall showerheads. With 2 meeting rooms and free onsite parking, we have everything for a comfortable stay. Book your stay at Hotel Piajo for a luxurious escape.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 47 reviews
Cleanliness: 8.15
Service: 9.11
Location: 8.15
Room Quality: 8.79
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.15
Overall Experience: 8.71
K
Kamal family
8
Pros:

Relax

2025-09-29 via Nuitee
C
Catherine
10
Pros:

Wonderful stay! We are coming back!!!

2025-08-23 via Nuitee
F
Franck
10
En un mot exceptionnel
Pros:

C’était juste un endroit magnifique avec une vue imprenable au bord de la piscine
La chambre était très belle et très agréable avec son espace intérieur
Je recommande vivement cet endroit

2025-08-16 via Nuitee
A
Angélique
10
Pros:

Tres bel hôtel, un acceuil formidable, de très belles prestations

2025-08-15 via Nuitee
J
julia
6
Pros:

Un peu loin des lacs et Numbro n’est pa une très jolie ville.
1 nuit sur 3 sans climatisation dans la chambre.
Après attention la piscine extérieure tout comme le spa n’est pas accessible aux enfants.

2025-08-12 via Nuitee
I
Ivan partner
10
Pros:

Struttura molto bella ed elegante, il personale è gentile e pronto a soddisfare le esigenze dei clienti. Abbiamo cenato nel loro ristorante ed era tutto buonissimo.
Camera semplice e spaziosa, parcheggio proprio di fronte alla struttura, zona collinare circondata dal verde. Siamo davvero soddisfatti, torneremo!

2025-08-02 via Nuitee
P
Paul
10
Pros:

We came for a wedding which was beautiful and magical

2025-07-02 via Nuitee
S
Stefanie partner
10
Pros:

Wir waren 4 Nächte im Hotel und haben uns unglaublich wohl gefühlt. Das Zimmer war sehr ruhig und angenehm klimatisiert. Es gibt genügend kostenlose Parkplätze am Hotel, was angenehm ist. Das Frühstück war vielfältig und reichhaltig. Wir haben nichts vermisst.
Den Spa Bereich haben wir sehr intensiv genutzt. Alles ist sehr sauber und das Personal ist kompetent und freundlich. Wir kommen gerne wieder.

2025-06-21 via Nuitee
R
roberto
10
Pros:

Ótimo hotel

2025-05-29 via Nuitee
G
Giulia partner
8
Pros:

Soggiorno super rilassante!

2025-05-09 via Nuitee
S
Sylvain
10
5 etoiles
Pros:

Séjour vraiment excellent. Pour moi j’ai été agréablement surpris ! Ce n’est pas un 4 étoiles mais un 5 etoiles

2025-04-21 via Nuitee
G
Giovanni
10
Pros:

Fantastico

2024-12-10 via Nuitee
V
Verified traveler
4
Inte värt pengarna
Pros:

Servicen från personalen var väldigt varierad. Ofta var man själv tvungen att fråga om saker som borde förklaras automatiskt av personalen. Vi upplevde också att italienare fick bättre service och mer förklaringar än oss som kom från annat land.
Fick ingen hjälp med vin till middagen trots att vi bad om det. Vi skulle äta helt olika rätter men fick ändå samma vin rekordmenderat utan att dom ville förklara varför. Många pratade så snabbt med stark brytning att det var svårt att förstå vad dom sa.

Insekter på flera ställen, bla i spadelen.

På hemsidan låter det som att dom har en stor buffefrukost av hög kvalité, men många saker var man tvungen att beställa och betala extra för.

Ingen ljudisolering till rummet, man hörde allt vad andra pratade om i korridoren.

2024-10-28 via Nuitee
R
Roger
10
Détente et relaxation
Pros:

Nous sommes venus pour la deuxième année consécutive et cet établissement est toujours agréable. Chambre confortable et spacieuse.
Le gros plus est la partie Spa et piscine qui offre un vrai moment de détente.
Le petit déjeuner est également de qualité

2024-08-25 via Nuitee
T
thierry
10
Parfait
Pros:

Séjour parfait on y retournera avec une chambre sur vue sur la vallée
SPA Parfait restaurant cher mais vaut le déplacement
Le personnel ne parle que anglais et italien

2024-08-22 via Nuitee
S
Signý
8
Pros:

Very nice hotel and beatiful area,quiet and relaxing.We updated the room to the new building
There was a lot of noice in the air condition in the first room but the updated room was excellent and the view was spectacular.The spa was great , but the swimming pool area was missing sun umbrellas.We got excellent service from all except the receptionts were quite arrogant but in all a very nice hotel

2024-07-27 via Nuitee
C
Cristinan
2
Malissimo il benvenuto al check in
Pros:

Siamo arrivati per fare il check in e’ non abbiamo avuto una bella esperienza di benvenuto, mai successo una cosa del genere , o fatto il complain alla persona che era lì giorno dopo .

2024-07-07 via Nuitee
M
Matteo family_with_children
10
Pros:

Bella struttura, personale gentilissimo

2024-04-29 via Nuitee
A
aisling
4
Overall disappointing
Pros:

In my opinion, this hotel was very over-rated. When you walk in, the staff are lovely and welcoming with fantastic English but the bar is in the reception with the only public seating for the hotel also in both bar/reception area. People sit and stare as you are checking in.

The room was nice and clean but the heating and aircon didn’t work, the WiFi didn’t connect and the tv couldn’t connect to any services such as Netflix


We were only one of 3 tables eating in the restaurant and the food was lovely but far overpriced for what it was.

Again the service in the restaurant was great, very attentive-almost too much. I think overall the atmosphere was the big let down in the hotel overall and the restaurant.

To Note, the pool is €62.50 pp for a couple of hours, this doesn’t include any treatment and must be booked in advanced-they said we should have received an email with this pointed out to us but we never got anything-unless you are going for the spa-there is very little else to do with no hang out areas to read a book etc

2024-04-22 via Nuitee
M
Michaël partner
6
Pros:

Bel hôtel avec spa et piscine. Chambres spacieuses très confortables avec une mention spéciale pour les salles de bain.
Point négatif, l'hôtel se situe à l'extérieur de la ville et il n'y a rien autour (sinon la montagne). Une seule route pour y accéder et elle était en travaux lors de notre séjour ! Il ne fallait pas manquer les créneaux d'ouverture - parfois seulement un quart d'heure - sous peine de rester bloquer des heures.
Le petit-déjeuner n'est pas du tout à la hauteur du standing de l'établissement.

2024-04-12 via Nuitee