OMO7 Osaka by Hoshino Resorts

Hotels
OMO
8.6 (2957 reviews)
3-16-30 Ebisu-nishi, Naniwa-ku , Osaka , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Concerns with cleanliness
Restaurant ambiance not enjoyable
No gym facilities

Categories

Cleanliness
7.79
Issues reported with room odors and cleanliness concerns.
Service
9.26
Staff reported as friendly and accommodating.
Location
9.3
Convenient access to transport and attractions.
Room Quality
8.75
Spacious and comfortable rooms mentioned positively.
Amenities
8.78
Overall good amenities with some reported shortcomings.
Value for Money
7.74
Mixed feelings on whether it was a good value.
Food and Beverage
8.29
Breakfast praised, but restaurant ambiance lacking.
Overall Experience
8.86
Positive experiences overall, with some notes for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Luxurious Accommodation with Stunning City Views

Unmatched Amenities: From a garden to private parking, a shared lounge, and a terrace, OMO7 Osaka by Hoshino Resorts offers top-notch amenities for a comfortable stay.

Exceptional Service: With a 24-hour front desk, shuttle service, concierge service, and free WiFi, guests are well taken care of throughout their stay.

Gourmet Dining and Relaxation: Indulge in a buffet breakfast and savor delectable dishes at the on-site restaurant and bar, while enjoying the convenience of air-conditioned rooms with modern facilities.

Experience the epitome of luxury and convenience at OMO7 Osaka by Hoshino Resorts. Book now for an unforgettable stay in Osaka.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.6
Based on 2957 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
MIKE family_with_children gb
8
2026-07-11 via Nuitee
D
Dara Amelia family_with_children au
9
A slick, well-run hotel with lovely touches, let down by inflexible check-in rules
Pros:

What we liked:

Large chain of hotels, felt well run and professional
Big, spacious lobby
Staff were friendly and smiled
Loved the big map on the wall
Loved the pineapple lollies in the rooms
Evening events on offer, a nice touch for the kids
Booked the IDOBATA Suite with four separate beds, worked well travelling as a family of 4 with two teenagers
Great views of the city
Loved the digital artwork on the hotel facade in the evening

Tips for other guests:

Osaka felt more relaxed than Kyoto and Tokyo generally, could easily have stayed two nights here and two nights in another location
Book a food tour (we booked ours externally)
Our favourite temple was Katsuoji (40 mins outside of osaka
Skip Osaka Castle, the inside has been fully gutted and modernised in a way that felt jarring. As someone who's studied art history I was sorely disappointed, unless you just want to go up for the view from the top

Cons:

What we didn't like:

Felt a bit cheap being asked to pay 1000 yen for the onsen, especially after already spending around $400 AUD a night on the room
Arrived on a Monday at 1pm and asked about early check-in, but they couldn't accommodate us, even though you could tell the hotel was quiet with over 320 rooms. Japan does love its rules! Would recommend the manager read "Unreasonable Hospitality", a bit more flexibility here would go a long way
They have lockers for luggage in the meantime, but half the ones we tried were broken or didn't work. Would suggest someone regularly checks and maintains these

2026-07-11 via Nuitee
Y
Ya family_with_children tw
10
2026-07-08 via Nuitee
N
Nakamura family_with_children jp
9
よかったです
Pros:

なんといっても、子供が外で遊べるそばで、大人たちがそれを眺めながら、ゆっくりできることが抜群です。+いろばたスウィートの設計は抜群だと思います。

Cons:

宿泊するのはこれで3回目ですが、たこ焼きとビールが飲み放題食べ放題がなくなっているのが残念でした。だったら、せめてたこ焼きを10個500円位で売って欲しいです。3個400円は高いと思いました。

2026-07-06 via Nuitee
6
671hariharanr Family
6
Ambience is reasonable, communication and convenience for an international traveler needs improvement
Pros:

Ambience and room structure were good, thermostat not very effective, comforters were too thick. Trash bin is very small and it says “only trash bin will be emptied” and not any other trash in room even in covers. They levied a $20 ( not yen ) unnecessary charge to our friends at 5:00 am when we were rushing to check out to Shinkansen as a group, just because she missed one of the room keys inside the room ( front desk - rudely refused to go get it ). One day we arrived late after visiting places and were using the outside sitting area to have food that we ordered. A lady came running towards us and forced us to leave saying that “you cannot have outside food in places other than your room”. The communication was not polite, and there were no signs saying “ no outside food allowed in that area”. Pika pika night was advertised as an evening activity with food and drinks - they were miserable quantity ( one small size drink, just 3 small takoyaki balls and that’s it - no refills ). While it might be suitable for locals, these are not for international visitors who prefer a bit more convenience.

2026-07-05 via Tripadvisor
A
akutagawa couple jp
10
2026-07-05 via Nuitee
S
Sorin family_with_children de
10
2026-07-05 via Nuitee
Y
Yoshinori couple jp
7
Great place to stay!
Pros:

Almost everything

Cons:

Price was a little steep

2026-07-04 via Nuitee
H
HONDA couple jp
9
また、泊まりたい。
Pros:

駅が近い。
窓が大きく景色を楽しめる。

Cons:

悪くはないが、洗面台の鏡の位置が高い。
立って鏡を見ることが前提。

2026-07-03 via Nuitee
康代 extended_group jp
10
素晴らしい👍
Pros:

滞在中に楽しめる様、いろいろと工夫がされており、快適に過ごせました。
駅からも近く、食べ歩きにも便利、1駅から2駅で百貨店へのアクセスも良く便利でした。

Cons:

ホテル内で夕食をするには、レストランメニューがカジュアル。

2026-07-03 via Nuitee
M
masataka family_with_children jp
8
Cons:

周辺の治安が少し...

2026-07-03 via Nuitee
A
Akari family_with_children jp
10
2026-07-02 via Nuitee
A
Akari family_with_children jp
10
2026-07-02 via Nuitee
N
NATTANON couple th
9
2026-06-30 via Nuitee
D
Dewrell solo_traveller jp
5
2026-06-28 via Nuitee
couple tw
8
2026-06-28 via Nuitee
M
Mengqiong family_with_children au
8
2026-06-27 via Nuitee
A
Ariadna couple es
9
Ideal para visitar Osaka
Pros:

Ubicación perfecta, limpio y bonito.

Cons:

El onsen se paga a parte.

2026-06-26 via Nuitee
W
WenChen couple tw
10
2026-06-25 via Nuitee
D
Dewrell solo_traveller us
5
2026-06-25 via Nuitee