Le VAL du Cantal

Hotels
9 All. des Monts d'Auvergne , Polminhac , FR
33-471230201

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Playground on site
Free self parking

Review Highlights

Cons:
Inconvenient hotel closure
Unsatisfactory service experience
Disappointing relocation experience

Categories

Cleanliness
6
Mixed reviews on cleanliness due to the unexpected change of hotels and the inconvenience caused.
Service
4.5
Poor service experience reported, with significant inconvenience caused by the hotel closure and relocation.
Location
7
The relocated hotel was situated in a peaceful location, although the change was inconvenient for the guest.
Room Quality
5.5
Room quality varied due to the unexpected relocation and lack of the initially promised amenities.
Amenities
4
Poor amenities experience as a result of the relocation and lack of expected facilities.
Value for Money
3
Poor value for money due to the inconvenience, lack of promised services, and overall disappointment.
Food and Beverage
4
Food and beverage experience was impacted negatively by the unexpected hotel closure and relocation.
Overall Experience
4.5
Most aspects of the stay were affected by the hotel closure and relocation, leading to an unsatisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-11 04:04

Property Description

Outdoor Pool and Terrace
Enjoy relaxation by the outdoor pool or take in the scenic views from our terrace.

On-Site Dining
Savor a delicious meal at our restaurant during your stay, and don't miss out on the option for breakfast available for a fee.

Convenience and Comfort
Benefit from a 24-hour front desk and multilingual staff, along with free onsite self-parking for your convenience. Make yourself at home in one of our 25 cozy guestrooms.

Experience the beauty of Auvergne Volcanoes Regional Nature Park just a stone's throw away when you choose to stay at Le VAL du Cantal. Book your stay now.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The property is professionally cleaned.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

Cleanliness: 6
Service: 4.5
Location: 7
Room Quality: 5.5
Amenities: 4
Value for Money: 3
Food and Beverage: 4
Overall Experience: 4.5
C
Cyril
4
Pros:

Hôtel fermé pour cause de travaux ....., du coup on me rapatrie vers un autre hôtel à Thiezac à 15min....qui n'a bien sûr pas de piscine comme indiqué dans celui choisi initialement et où je me retrouve seul pensionnaire....du coup avec la perte de temps trop tard pour trouver un resto.....quelle soirée !!!!

2025-06-18 • via Nuitee
E
Erick
4
D'une autre époque...
Pros:

L'hôtel a changé de nom mais nous n'avions pas été prévenus. Dans le hall d'accueil un monsieur, torse nu, tenait lieu de receptionniste. Numérotation des chambres bizarres la chambre 12 au 2ème etage, la chambre 23 à l'entresol et la chambre 26 au 1er étage... Nous n'avons pas eu l'honneur de croiser la gérante de l'établissement que certains personnels appellent "la grande Yaka" et d'autres "fend-la-bise". Seul le petit déjeuner était satisfaisant.

2023-08-27 • via Nuitee
L
lionel
8
Pros:

Propre mais vieillot

2023-03-11 • via Nuitee