The Havana Residence

Hotels
7.9 (288 reviews)
firüzağa mahallesi Bostanbaşı Caddesi no 23 , Istanbul , tr

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Room size
Cons:
Cleanliness issues
Poor service at check-in
Broken amenities

Categories

Cleanliness
6.74
Multiple reviews mention issues with cleanliness and maintenance, particularly with mold and an overall feeling of unkemptness.
Service
8.71
While service was lacking in a few instances (e.g., no one at reception), overall the staff was described as nice and helpful.
Location
8.75
Location is frequently praised, being convenient and close to bars and main roads.
Room Quality
7.2
Some reviews highlighted large rooms and views, but others pointed out outdated facilities and issues like broken fixtures.
Amenities
7.23
Limited amenities were noted, and several items (e.g., TV, shower) were reported broken or not functioning.
Value for Money
8.19
The price was often described as good relative to the location, though issues deduct from the overall value.
Food and Beverage
8.14
Food and beverage options were not specifically mentioned, defaulting to the target overall rating.
Overall Experience
8.21
Reviews mentioned a mix of good experiences with issues, leading to a generally positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:12

Property Description

Prime Location in Istanbul
Located in the heart of Istanbul, The Havana Residence offers convenient access to popular attractions like Istiklal Street and Taksim Square. With Taksim Metro Station just 1 km away, exploring the city is a breeze.

Modern Amenities
Experience comfort and convenience in our 3-star accommodation equipped with air conditioning, flat-screen TV, minibar, and free WiFi. Enjoy city views from select rooms and indulge in our room service for a relaxing stay.

Exceptional Services
Our hotel provides a 24-hour front desk, airport transfers, and business facilities for your convenience. Let us take care of your needs with our ironing service and enjoy a hassle-free stay in Istanbul.

Book your stay at The Havana Residence for a memorable experience in Istanbul!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.9
Based on 288 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 8.14
Overall Experience: 8.21
S
Saad Maqbool couple gb
2
Smell in room
Pros:

Room was good but smelly and there was no locks for washroom

Cons:

No shower cabin

2026-04-18 via Nuitee
S
Sergei couple ru
1
!!!AVOID!!!!
Pros:

Nothing

Cons:

No security at al: no 24/7 front desk, the guy just disappears after checking you in, the room door lock “key” is a gimmick (see pics), fungus all over the room and the bathroom walls and ceilings with its special poisonous smell… Once discovered all these, tried to negotiate for one night stay instead of two, but the owner rejected to refund (booking on my side, refunded $13 of about €73 spent, the rest thru bank charge-back procedure)

2026-04-18 via Nuitee
Z
Zhaina extended_group kz
9
Pros:

Барлығы ұнады. Бөлме уақытылы тазалап тұрды. Özellikle Umida'ya teşekkür ederim.)

2026-04-17 via Nuitee
K
karine couple fr
1
On est venu, on a vu, on est parti !! C’est une arnaque
Pros:

Rien

Cons:

Les photos ne correspondent pas à l’état réel actuel du logement. L’entrée ressemble à un bidon ville on est passé devant sans la voir. C’est un monsieur qui nous a conduit à l’intérieur et a dû appeler quelqu’un pour qu’elle vienne. Accueil glacial d’ailleurs.
La chambre, non conforme aux photos. Les photos datent déjà d’un moment !! Des moisissures dans la chambre et salle de bain. Le robinet du lavabo tient à peine et le meuble et d’ailleurs à 2 doigts de s’effondrer. Le logement était peut être bien mais il y a plusieurs années de ça !!

2026-04-15 via Nuitee
B
Bandr solo_traveller sa
9
Pros:

نظيفة ومتكاملة

Cons:

البرد شديد تمنيت لو كان هناك توضيح لكيفية تشغيل المكيف على الحار .

2026-04-14 via Nuitee
S
Simas couple lt
7
Pros:

Very good location.

Cons:

I am no expert but the room did not look even close to 25m2 even with toilet and shower added.

2026-04-13 via Nuitee
A
Ayesha family_with_children gb
1
AVOID: Filthy, dangerous & leak in the middle of the night which destroyed our belongings. Awful hos
Cons:

Every part of this ‘hotel’ is falling apart. Everything is absolutely filthy.
Bathroom is falling apart and ran out of water mid shower.
In the middle of the night (please see photos) there was a huge leak and the ceiling looked like it was about to collapse. Our belongings all got drenched and the host said to ‘put a bucket underneath’. Despite there being a huge puddle of water.
There was no one there during check in and check out.
I requested a triple room and ended up on a painful pullout bed.
AVOID- extremely dangerous especially if you have kids. Bathroom is covered in mold and I have had a terrible cough since then.

2026-04-05 via Nuitee
R
Richmond solo_traveller nl
8
Great staff, hotel with a perfect location.
Pros:

Great location, close to majors touristic sites.
Very nice staff Mert and the cleaning lady were very nice and helpful.
Strong WiFi

Cons:

Some of the equipments are a bit used and could be replaced.
As it is a very busy neighbourhood, double glazed windows would be better for the noise, it takes some time to fall asleep.

2026-04-05 via Nuitee
C
Christian solo_traveller de
7
Cons:

Der Eingang ist schwer zu finden.

2026-04-03 via Nuitee
T
Tekin solo_traveller nl
1
2026-04-01 via Nuitee
A
Aleksandra solo_traveller cz
8
2026-04-01 via Nuitee
M
Mobeen couple gb
10
Pros:

Amazing staff and location was good.

2026-03-31 via Nuitee
E
Elena Rodica couple it
9
2026-03-26 via Nuitee
E
Elena Rodica couple it
9
Ottima posizione!
Pros:

La struttura al centro mi ha piaciuto molto. Parcheggio vicino , camera grande pulita !

2026-03-26 via Nuitee
V
Vlad solo_traveller md
9
Pros:

Любезный персонал, в целом все нормально. Соответствует цене

2026-03-16 via Nuitee
D
demet couple tr
9
Pros:

resepsiyondaki mert beye henüz giriş bile yapmadan geçen sefer yaşadığımız problemlerin tekrarlanması ihtimaline karşı aldığı çözüm odaklı tavır ve yardımseverliği, ayrıca housekeepingdeki sarı saçlı hanımefendiye ekstra ihtiyaçlarımız konusundaki özverisi ve misafirperver yaklaşımı için çok teşekkür ederiz

2026-03-13 via Nuitee
B
Brian solo_traveller us
4
Let me say- nice staff. I suppose the sewer system in Beyoglu overall probably has issues. However… The mold climbing up
Pros:

The staff were very nice

Cons:

The very bad sewer smell. Lots of mold. The smell. The very bad smell. Lots of broken bits and holes and stains everywhere.

2026-02-26 via Nuitee
E
Elisa extended_group fr
2
résidence bien placée mais à éviter.
Pros:

l'établissement est très bien situé

Cons:

La chambre est très très mal isolée. Il faisait extrêmement froid, nous avions qu'un petit chauffage d'appoint qui ne fonctionnait qu'une fois sur deux et qui ne chauffait quasiment pas la pièce. La chambre était très humide, avec des traces d'humidité au plafond, de la rouille dans la salle de bain. Les draps étaient tachés. L'isolation était vraiment horrible avec beaucoup de courants d'air et donc beaucoup de bruit. Le robinet coule sans cesse aussi, il ne peut pas être éteint. Nous étions 3 et la 3ème personne à la douche n'avait souvent plus d'eau chaude. Etablissement à éviter.

2026-02-25 via Nuitee
D
demet couple tr
7
Cons:

inanılmaz soğuktu, ısıtma yetersizdi

2026-02-24 via Nuitee
G
guido extended_group it
6
Pros:

Va bene per una sola notte

Cons:

Posizione scomoda e staff inesistente . Pulizia mediocre

2026-02-23 via Nuitee