Kapok Bacalar – Plant Based Hotel

Hotels
Independent
8.8 (6 reviews)
44 Oso Hormiguero, Carretera Chetumal-Cancun 4-5km, Bacalar, Pedro A. Santos, QROO, 77923 , Pedro A. Santos , MX

Facilities

Free breakfast
Firepit
Free WiFi
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Attentive staff
Healthy breakfast
Cons:
Insects present in the room

Categories

Cleanliness
7.8
Insects present due to the natural setting and lack of fumigation.
Service
9.3
The staff were very attentive and friendly.
Location
9.3
Unique experience in the middle of the jungle with a natural environment.
Room Quality
8.8
Natural elements like trees inside the room contribute to a unique stay.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.8
Healthy breakfast with organic ingredients.
Overall Experience
8.8
Overall unique and enjoyable stay despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Luxurious Amenities
Pamper yourself with onsite massages or take in the view from a garden. This hotel offers complimentary wireless internet access and concierge services for your convenience.

Delicious Dining Options
Enjoy a satisfying meal at Kapok Restaurant serving plant-based dishes. Wake up to a complimentary continental breakfast served daily, promising a delightful start to your mornings.

Convenient Location
Discover nearby attractions such as Lake Bacalar, Chacchoben Ruins, and Laguna Bacalar Ecological Park, all within a short distance from the hotel. With multilingual staff, luggage storage, and free self-parking, everything you need is taken care of at Kapok Bacalar – Plant Based Hotel. Start your vacation with us!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 6 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
S
Sandra family
10
Pros:

Una experiencia única, en la mitad de la jungla, totalmente natural, con árboles dentro de la habitación. El personal superrrrrr atentos y amigables. El desayuno muy saludable y con ingredientes orgánicos. Mi única anotación es que al ser en la mitad de la jungla y ecologista, pues no hay fumigación y se encuentran todo tipo de insectos dentro de la habitación y en las instalaciones.

2025-08-06 via Nuitee
J
Jorge Garcia
8
Pros:

Esta muy bien wl concepto. Dificil acceso

2024-07-25 via Nuitee
V
Verified traveler
2
great concept, disappointing stay
Pros:

We wanted to find an opportunity to escape the hustle and bustle while we were in Mexico so we opted for Kapok based on its reviews. Unfortunately, I walked away ~50 bites. We noticed substantial amount of orange stain on the bottom of the curtain and bed sheet- the part that’s tucked under while the bed is made. I really wish we googled it right then to realize it’s pest stain. We expected some discomfort while being there, but pests weren’t a part of it. Bites on our body kept popping all over days after we left as though we were still getting fresh bites. We reached out to Kapok to rectify this issue and they insisted at they don’t have bed bugs. They said the stain was caused by termites and our bites are chaquiste mosquito bites. I don’t know of mosquito bites that would continue to pop up days after exposure. And even if the stain were from termites- why would that be okay to offer to guests? Overall extremely disappointed and would caution others to reconsider their booking or at last examine their room once they get there. Don’t go barefoot since it is in the woods and you could get stung by scorpions.

Pros: tucked away, friendly staff, quiet
Cons: tons of bites (whatever the culprit it should be a no), expensive vegan meals (USD150 for 2 for 1 day), room smelled like sewage, room filled with smoke when kitchen is cooking, scorpion in shower, no AC, shower not private enough for women, rough road - wouldn’t recommend taking a small car

2024-01-22 via Nuitee
I
Ian partner
10
Pros:

This hotel has been built with great care & attention. The cabin structures are solid, beautifully enclosed and finished and still somehow they fit in with the environment. The staff were excellent and wow, the chef's vegan meals were superb.
The location is quite deep off the main highway which is definitely a positive, as the location is silent apart from the sounds of nature and soft music in the dining area.

2023-12-20 via Nuitee
T
thomas family_with_children
10
Pros:

Pros- This place has beautiful rooms and shared spaces on an entirely unique property. It is far away from the crowds in the middle of the jungle on Laguna Bacalar. There was excellent vegan food served up to 3 times per day. The staff were friendly and quick to help set up tours or other wellness activities. They made a special meal for my son who was not feeling well. There are multiple ocean kayaks available to take out on the lagoon. It was an absolutely unforgettable stay.

Cons/things to note- It is hard to get into the water at this site. Like much of Laguna Bacalar, it isn't really safe for kids or people with any mobility issues to safely access the water from the shore. Also this place is a 40 minute drive from Bacalar. I don't think you could get here without a rental car.

I would highly recommend staying here.

2023-03-04 via Nuitee
G
Graham family
10
Pros:

This was much more remote than anticipated, but in a lovely way. Off the beaten path and far from the crowds and tourists is this gorgeous wonderland built into the jungle. If you want quiet, unique, and delicious plant based meals this place has it. Our only regrets are not firing up the tezmascal and spending more nights here.

2022-09-12 via Nuitee