Hilton Garden Inn Mattoon, IL

Hotels
•
Hilton Garden Inn
100 Coles Centre Parkway , Mattoon , us

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent cleaning service
Issues with breakfast pricing

Categories

Cleanliness
8.56
Some reviews highlighted cleanliness, though there were issues with hair in the shower and stained sheets.
Service
9.33
Consistently praised for friendly and helpful staff, particularly the front desk.
Location
8.37
Noted that the hotel wasn’t in the city limits of Charleston.
Room Quality
8.62
Rooms were generally described as large and comfortable, but some mentioned issues with mattresses.
Amenities
8.85
The hotel was described as having great amenities despite some concerns about the breakfast charge.
Value for Money
8.31
Complaints regarding the pricing of breakfast and the overall cost relative to expectations.
Food and Beverage
7.86
Mixed reviews on the breakfast experience and extra charges for presumed complimentary options.
Overall Experience
8.93
Overall positive sentiment with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:42

Property Description

Modern Comforts and Convenient Amenities

Located in Mattoon, the 3-star Hilton Garden Inn offers a delightful stay with a restaurant, bar, and indoor pool for relaxation. Each room features a flat-screen TV, air conditioning, and a work desk for your convenience.

Business-Friendly Services

For business travelers, the hotel provides a business center to meet your work needs. Additionally, vending machines with snacks and drinks are available on-site for a quick refreshment.

Exceptional Hospitality

Enjoy 24-hour front desk service and room service during your stay at Hilton Garden Inn Mattoon, IL. Book now for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.56
Service: 9.33
Location: 8.37
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
L
Linda • solo_traveller • us
9
2026-08-17 • via Nuitee
C
Carla • couple • us
3
Pros:

Location

Cons:

Outside was not kept up
Some of the rooms were not in the best shape.

2026-08-08 • via Nuitee
B
Boals • solo_traveller • us
10
Great little spot
Pros:

I love the location. The view was beautiful, easy to find.

Cons:

I don't like carpets anywhere but that's a personal pet peve. Getting off the elevator was a little confusing , I went the wrong way every time because I walked right past the door or went the opposite way to begin with. A few arrow signs pointing to the Elevator doorway could be beneficial.

2026-07-22 • via Nuitee
B
Brandon • solo_traveller • us
1
2026-07-20 • via Nuitee
K
Katherine • couple • us
9
2026-07-15 • via Nuitee
P
Patrice • couple • us
9
2026-07-14 • via Nuitee
S
Stefania • solo_traveller • it
9
2026-06-27 • via Nuitee
D
Denise • solo_traveller • us
6
Comfortable and clean
Pros:

The bed was amazing.

Cons:

Had to pay for a breakfast that was just ok at best.

2026-06-21 • via Nuitee
J
Joseph • couple • us
5
2026-06-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-15 • via Nuitee
T
Thornsbrough • solo_traveller • us
10
2026-06-06 • via Nuitee
P
Patrick • couple • us
10
2026-06-01 • via Nuitee
C
Charlene • couple • us
8
Overall, excellent! I just didn’t appreciate the stained chair and bug crawling along the wall in the room.
Pros:

Easy to find. Plenty of parking. Clean outside, lobby clean and spacious

Cons:

The room was clean for the most part. The chair in the room was stained. I also found a bug crawling on the wall when I was about to sit down to eat

2026-05-31 • via Nuitee
D
Donna • couple • us
9
Cons:

I wish when we had breakfast that there was more the apple juice offered on Sunday

2026-05-24 • via Nuitee
D
Donald • couple • us
8
You charged a rate that was too high.
Pros:

Clean and stylish.

Cons:

Nobody at the desk at certain times.

2026-05-24 • via Nuitee
R
Robert • solo_traveller • us
9
Good
Pros:

New and clean

Cons:

On cleaning day housekeeping on left towels and didn’t even make the beds.

2026-05-18 • via Nuitee
A
Alexandria • couple • us
8
2026-05-14 • via Nuitee
J
Justin • couple • us
10
2026-05-10 • via Nuitee
S
Shenise • solo_traveller • us
10
2026-05-09 • via Nuitee
A
Angela • couple • us
6
2026-04-21 • via Nuitee