Hills Hotel Lisboa

Hotels
7.9 (2997 reviews)
Rua De Dona Estefânia 24 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Rooms not consistently clean
Breakfast frequently cold

Categories

Cleanliness
7.43
Some reviews indicated that rooms could be cleaner and tired in places.
Service
8.4
Staff were described as kind and helpful throughout multiple reviews.
Location
8.44
The hotel is well-located with various positive comments about accessibility.
Room Quality
7.79
Mixed experiences; while some rooms were nice, others were noted as outdated or small.
Amenities
7.92
Amenities vary; some good features but other aspects like breakfast were average.
Value for Money
7.38
Inconsistent opinions on value; some found it lacking for the overall experience.
Food and Beverage
7.43
Breakfast received average ratings, often cited as cold or monotonous.
Overall Experience
8.4
Overall, guests had positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:18

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom at Hills Hotel Lisboa.

Dining and Entertainment
Enjoy a delicious buffet breakfast every morning and unwind at the on-site restaurant and bar for a delightful dining experience.

Convenient Location
Located in the heart of Lisbon, with popular attractions like Miradouro da Senhora do Monte and Rossio just a short distance away, Hills Hotel Lisboa offers easy access to the best of the city.

Experience comfort and convenience at Hills Hotel Lisboa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.9
Based on 2997 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.79
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.4
G
Grace • solo_traveller • fr
10
Pros:

Bon établissement
Personnel à l’écoute et très sympathique

2026-04-11 • via Nuitee
E
Elisandro • solo_traveller • pt
8
2026-04-10 • via Nuitee
N
Nascimento • couple • ao
7
Cons:

O bar fecha muito cedo e abre tarde e o ar condicionado não gelava em condições

2026-04-10 • via Nuitee
J
Jorge • couple • co
10
2026-04-09 • via Nuitee
E
Elsa • couple • fr
9
2026-04-08 • via Nuitee
S
Santos • solo_traveller • pt
4
2026-04-08 • via Nuitee
N
Natália • couple • pt
10
2026-04-07 • via Nuitee
D
Diana • couple • pt
10
2026-04-07 • via Nuitee
T
Tatjana • couple • de
7
Pros:

Es war OK. Da das Wasser für mich aus den Wasserhahn ungenießbar ist, es ist chloriert. Gab es immer filtriert es Wasser im Restaurant, bei Nachfrage. Pflegeprodukte sind vorhanden

Cons:

Zwar Sicht auf die Stadt, aber nichts zu sehen, weil die Fenster dreckig sind. Alles auf Minimum. Wie in einem mittleren 3 Sterne Hotel. Das Frühstück ist immer dasselbe. Am 4 Tag waren wir froh zu Hause zu Essen.

2026-04-07 • via Nuitee
• couple • dk
8
2026-04-07 • via Nuitee
N
Nuno • solo_traveller • fr
8
2026-04-07 • via Nuitee
E
Emma • couple • fr
8
C’était bien
Pros:

Le personnel est accueillant et très sympa. À 10 min à pied d’une station de métro et à 30 min à pieds du centre-ville.

Cons:

Pas de Clim et il faisait très chaud

2026-04-06 • via Nuitee
M
Matthias • couple • de
8
2026-04-06 • via Nuitee
J
Joaquim • couple • pt
8
Pros:

Tudo ok

Cons:

Sem nada a apontar

2026-04-05 • via Nuitee
N
Natalia • couple • pl
9
Pros:

Bardzo wygodna lokalizacja. Cudowny personel. Wszystko było na najwyższym poziomie.

2026-04-04 • via Nuitee
A
A • couple • nl
9
2026-04-01 • via Nuitee
M
Mayk • solo_traveller • nl
6
Geen waar voor je geld.
Pros:

Prima douche. Lekker ruim en een goed volume warm water.

Cons:

Erg gehorig, ik hoorde de buren van de naastgelegen kamer erg goed. Ook het geluid van de bar was goed te horen.
De lamp bij het bed deed het niet en de schakelaar was ook stuk. Ik moest dus uit bed om de lamp aan te doen. Stopcontacten waren deels onbruikbaar.
Personeel tijdens het inchecken was was onvriendelijk, later personeel was wel vriendelijk.

2026-04-01 • via Nuitee
P
Paula Senra • solo_traveller • pt
8
2026-03-31 • via Nuitee
M
Meg • solo_traveller • br
10
Pros:

Atendimento do funcionário Walter foi excelente. Foi me buscar na porta e me ajudou com tudo. Cama confortável, banheiro limpo, sabonetes de qualidade. Eu recomendo fortemente este hotel.

Cons:

...

2026-03-30 • via Nuitee
S
SLOBODAN • couple • rs
7
Cons:

I am extremely disappointed with the charging of leaving our luggage, 20€ for two suitcases.
This procedure of the hotel will make me not recommend this hotel to anyone, and I will not stay in it ever again.
Our luggage was supposed to stay in the hotel for 2,5 hours only, before we departed to the airport.
Truly disappointing.

2026-03-28 • via Nuitee