CIGNO Ermita Hotel Boutique

Hotels
9.5 (251 reviews)
Calle 66 Barrio de la Ermita No. 593 , Mérida , mx

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Stunning architecture
Amazing staff
Excellent food
Cons:
Pool was cold
Some bathroom details could be improved

Categories

Cleanliness
9.1
The rooms were clean and comfy, but there were complaints about noisy surroundings and issues in the bathrooms.
Service
10
Outstanding service mentioned multiple times, staff was very helpful and attentive.
Location
8.6
Some reviews indicate it is a bit out of the central area, which may affect walkability.
Room Quality
9.6
Rooms were spacious, elegant, and well-furnished, though some bathrooms could use more attention.
Amenities
9.6
Great pool area, although some guests mentioned needing more pool towels which impacted the score.
Value for Money
9.1
Some reviewers felt it was a bit expensive, especially compared to the amenities offered.
Food and Beverage
10
All meals exceeded expectations and the breakfast was highly praised.
Overall Experience
10
Multiple reviewers expressed a fantastic overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:54

Property Description

Luxurious Accommodations

Indulge in a stay at CIGNO HOTEL BOUTIQUE- Adults Only with its air-conditioned rooms, free WiFi, and room service. Each room is elegantly furnished with modern amenities, including a flat-screen TV, coffee machine, and plush bedding. Some rooms even boast balconies with stunning pool views, ensuring a truly relaxing experience.

Chic Dining and Leisure Options

Savor delicious meals at the on-site restaurant or unwind on the terrace overlooking the garden. Take advantage of the complimentary bicycle usage to explore the surroundings or enjoy a refreshing dip in the year-round outdoor pool. With a 24-hour front desk and a safety deposit box in each room, your comfort and convenience are our top priorities.

Prime Location and Nearby Attractions

Conveniently located near Merida's top attractions like the Main Square and Merida Cathedral, CIGNO HOTEL BOUTIQUE- Adults Only offers easy access to the city's vibrant culture. Whether you're interested in cycling or exploring the area, our 5-star hotel is the perfect choice for your Mérida getaway.

Experience luxury and relaxation at CIGNO HOTEL BOUTIQUE- Adults Only. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 251 reviews
Cleanliness: 9.1
Service: 10
Location: 8.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.1
Food and Beverage: 10
Overall Experience: 10
K
Kike • couple • nl
10
Superfijn hotel met een goede sfeer!
Pros:

Prachtig hotel met een hele fijne sfeer! We hebben enorm genoten van ons verblijf. Het was rustig, ruim en schoon. Een super verblijf gehad hier!

Cons:

We vonden het lopen naar het centrum net te lang.

2026-08-23 • via Nuitee
B
Borione • extended_group • fr
10
2026-07-24 • via Nuitee
K
K. Henely • solo_traveller • us
10
2026-07-17 • via Nuitee
K
K. Henely • solo_traveller • us
10
Pros:

The location, pool, large roof top room with views, helpful and friendly and warm staff, beautiful interior design, historic building, bar,.

2026-07-17 • via Nuitee
A
Antoinette • solo_traveller • us
9
2026-06-15 • via Nuitee
M
Midori • couple • gb
10
Beautiful hotel, with an amazing pool
Pros:

The property is beautiful, with an amazing pool and terrace and lovely rooms. The hotel linked us up with Wilbert who was an awesome tour guide / driver - thank you Wilbert! The staff were all super friendly and attentive.

2026-05-22 • via Nuitee
D
Derrick • family_with_children • ca
9
Pros:

I submitted a glowing review within a couple days of our stay but received a response that something I said abrogated a policy, however I have no idea what it was.

2026-04-22 • via Nuitee
G
Gabriel • couple • gb
10
Pros:

Best place ever!!

2026-04-01 • via Nuitee
I
Ihi • couple • be
9
2026-03-29 • via Nuitee
D
Derrick • couple • ca
10
Unique and memorable experience at Cigno Hotel
Pros:

This is a fabulous boutique hotel and an absolute oasis in the city of Merida. It’s about a 20 minute walk to the Plaza Mayor. Our suite was lovely and well appointed. The dining experience was superb and the food was at an elevated level. So much so that we chose not to dine elsewhere during our stay in Merida. All of the staff were excellent and most accommodating. They had their own unique take on what were delicious and innovative cocktails using local ingredients.
The decor of the courtyard, restaurant and other public rooms were beautiful and unique. The hotel and restaurant are deserving of their Michelin status.
We would most definitely return in the future.

Cons:

We had a car so the distance from city centre and shopping was not a deterrent. We also walked to the centre. Just plan your walk when it’s not too hot. Before 11 am or after 3:30

2026-03-27 • via Nuitee
C
Charles • solo_traveller • us
9
2026-03-26 • via Nuitee
M
Makiko • couple • jp
10
Best boutique hotel in Merida
Pros:

Well designed and super comfortable bed.

Cons:

A bit far from main area but you have uber

2026-03-19 • via Nuitee
K
Koen • solo_traveller • be
9
2026-03-19 • via Nuitee
D
Darya • family_with_children • au
8
Cons:

My room was on the ground floor and smelt damp

2026-03-19 • via Nuitee
J
Julie • couple • us
10
Loved it! Would absolutely return!
Pros:

Staff
Amazing food and beverage program
Decor and ambience

Cons:

Occasional lapses in cleaning for a top notch property

2026-03-13 • via Nuitee
M
Markus • couple • ch
10
Sehr schönes Boutique Hotel
Pros:

Aussergewöhnlich stilvoll eingerichtet

2026-01-25 • via Nuitee
J
JANET • couple • mx
10
Excelente Descanso
Pros:

Instalaciones de primera. El hotel es precioso.
La atención excelente. Todos fueron muy amables
La comida del restaurante muy buena tanto para desayuno como almuerzo y cena.
EL hecho de que tengan estacionamiento propio en esa zona, es buenísimo.

Cons:

No tengo ningún mal comentario

2026-01-22 • via Nuitee
A
Alexandra • solo_traveller • us
9
2026-01-19 • via Nuitee
R
Rosie • couple • gb
10
An oasis!
Pros:

Stunning architecture, pool area was fab & staff really helpful. Breakfast was amazing - all around a great stay!

Cons:

Nothing!

2026-01-17 • via Nuitee
J
Joan • couple • us
9
Very expensive, but nice
Pros:

All meals were beyond my expectations.
The rooms were clean and comfy.

Cons:

No pool towels. Pool was cold.

2026-01-14 • via Nuitee