UPAR Hotels - T Nagar

Hotels
7.5 (988 reviews)
13 Gopalakrishna Street , Chennai , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
6.64
Several comments on cleanliness being poor, particularly in bathrooms.
Service
8.61
Staff were friendly and helpful, contributing positively to the stay.
Location
9.15
Proximity to shopping center and convenient access to transport.
Room Quality
7.1
Rooms could use improvement in mattress quality and amenities.
Amenities
7.13
Limited amenities reported; breakfast and room features need enhancement.
Value for Money
6.59
Many reviewers felt the hotel did not provide good value for the price.
Food and Beverage
6.64
Breakfast options were poor and not fresh, limited variety.
Overall Experience
8.11
Average experience with notable pros and cons, leading to a balanced overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:29

Property Description

Prime Location in Chennai
Convenient Amenities
Complimentary Buffet Breakfast

Experience comfort and convenience at UPAR Hotels - T Nagar. Book your stay now for a memorable Chennai trip.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for Rs. 500 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 700 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 988 reviews
Cleanliness: 6.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 6.64
Overall Experience: 8.11
K
KARTIK couple in
8
Cons:

The beds were horrible

2026-04-04 via Nuitee
B
Bavya couple in
1
Cons:

Easiest money ever earned by this hotel — without any effort or basic responsibility. We paid in full before check-in, and after that, absolute silence. Not even a single call or message to check why a paid guest didn’t show up.
But when it comes to refund? Suddenly they wake up and start hesitating.
This is not hospitality, this is just taking money and disappearing. Zero professionalism, zero accountability. If this is how you treat customers after payment, it clearly shows your standards.
Highly irresponsible. Would never recommend.

2026-04-04 via Nuitee
P
Pavithranand family_with_children in
6
Pros:

Close to main shopping areas in t nagar

Cons:

Small room size.

2026-04-03 via Nuitee
S
SANTHIRA SEGARAN couple my
2
Why you should stay away from UPAR T Nagar?
Pros:

The only reason this hotel survives is due to its location right behind Pondy Bazaar. Nothing else good to say about it.

Cons:

All the beds were very low and springly. Basically it is extremely bad for your back. I had back pain after staying 3 nights.

Breakfast and bathroom facilities were very basic.

They also will make you pay for the 2% credit card charge, unless you do cash. When inquired that this charge must be absorbed by the hotel, the front desk personal just shrugs that it is their management direction.

Surely, we will never be staying here again.

2026-03-28 via Nuitee
N
Nishantha couple lk
8
2026-03-26 via Nuitee
R
R couple in
8
Good service
Pros:

I booked a room at that hotel. The service was really good; the staff were friendly and helpful. They addressed any problems I had immediately. When I first checked into the room, I found the bed wasn't comfortable, so they changed it for me right away. However, even in the new room, the bed was the only thing that was a slight problem for me because the spring was somewhat uncomfortable sometimes. But otherwise, everything was okay. The staff were very friendly, and the cleaning services were perfect; they cleaned regularly. I had booked for three days, and they cleaned the room twice. There were no issues with that; they changed the towels and blankets. So, they kept the room clean and neat all the time, so no problems there. The only thing is that the room was too small, the space was very limited. Next, the bed was a bit problematic. If they could just fix that, everything would be perfect, like super. the location is really good. There are many food-related hotels nearby, both street food and big hotels. The parking is also spacious, so even if you come by car, you can park it there without any problems.

Cons:

the new room, the bed was the only thing that was a slight problem for me because the spring was somewhat uncomfortable sometimes

2026-03-23 via Nuitee
S
Shanker solo_traveller lk
10
Pros:

Friendly staff are always attentive to your well-being

Cons:

There are plenty of mosquito insects. Recommend mosquito nets around the windows.

2026-03-14 via Nuitee
R
Rigó solo_traveller hu
10
2026-03-14 via Nuitee
N
Nimmy extended_group au
8
Pros:

Walking distance to the main textile shops.and other amnesties
Very friendly plesant and helpfull staff
Staff helped to book for transports
Resonable price
Has optional breakfast with payment
Clean

Cons:

Food not been cooked in the facility
No 24 hours check in option
Room need a small table to use the laptop/to do some wtitting
Need better selves
In the bathroom the towel rack is too high.Need more racks

2026-03-12 via Nuitee
P
Pavitra family_with_children my
4
Pros:

Went for a vacation, but the beds were spring-based and very uncomfortable. We experienced back pain because of the bed, which is not up to hotel standards. They charged Rs 800 per day for an extra bed, but it was in poor condition and not comfortable at all.
Cons:
The bed was extremely uncomfortable.
The bathroom had a bad smell. We had to call housekeeping to clean it.

Pros:
The location was good and within walking distance to Pondy Bazaar and other nearby places.
The staff was helpful and friendly

2026-03-10 via Nuitee
N
nandkishore solo_traveller in
4
2026-03-09 via Nuitee
S
Sashikala solo_traveller au
8
My one night stay was comfortable and the location was ideal.
Pros:

The property was as advertised, clean and comfortable with friendly staff.

2026-03-08 via Nuitee
A
Ashok solo_traveller in
9
Very good staff comfort stay
Pros:

Homely

2026-03-07 via Nuitee
S
SUBRA couple sg
8
enjoyed
Pros:

location and helpful staffs

Cons:

no time extension

2026-03-02 via Nuitee
F
Florence solo_traveller my
4
Pros:

In town

Cons:

Had mosquito bites and small bed with high price

2026-03-02 via Nuitee
V
Vanessa solo_traveller mu
8
2026-03-01 via Nuitee
R
Ram Kumar couple in
6
2026-02-22 via Nuitee
S
Selvakumar solo_traveller my
7
Pros:

Staff are friendly

Cons:

Lift floor announcement very loud and can be heard in the room

2026-02-22 via Nuitee
S
Sumathy couple gb
6
Pros:

Perfect location for shopping

Cons:

Not clean emough. Rooms are small

2026-02-14 via Nuitee
B
Babita couple rw
8
2026-01-29 via Nuitee