UPAR Hotels - T Nagar

Hotels
7.5 (1003 reviews)
13 Gopalakrishna Street , Chennai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
6.64
Several comments on cleanliness being poor, particularly in bathrooms.
Service
8.61
Staff were friendly and helpful, contributing positively to the stay.
Location
9.15
Proximity to shopping center and convenient access to transport.
Room Quality
7.1
Rooms could use improvement in mattress quality and amenities.
Amenities
7.13
Limited amenities reported; breakfast and room features need enhancement.
Value for Money
6.59
Many reviewers felt the hotel did not provide good value for the price.
Food and Beverage
6.64
Breakfast options were poor and not fresh, limited variety.
Overall Experience
8.11
Average experience with notable pros and cons, leading to a balanced overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:29

Property Description

Prime Location in Chennai
Convenient Amenities
Complimentary Buffet Breakfast

Experience comfort and convenience at UPAR Hotels - T Nagar. Book your stay now for a memorable Chennai trip.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for Rs. 500 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 700 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1003 reviews
Cleanliness: 6.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 6.64
Overall Experience: 8.11
S
Sithra Devi • extended_group • my
6
Good location but need more staff to handle customers
Pros:

Location , just for 1 night stay

Cons:

Breakfast was basic and service is quite poor as they have shortage off staff, room is compact .

2026-05-06 • via Nuitee
A
Annie • solo_traveller • in
8
2026-05-02 • via Nuitee
L
Lingarajah • extended_group • lk
7
Pros:

Location

2026-04-30 • via Nuitee
L
Lingarajah • solo_traveller • lk
7
2026-04-30 • via Nuitee
D
DR J S RAJA • extended_group • in
6
Pros:

Location

Cons:

Tiny rooms

2026-04-26 • via Nuitee
I
Imalka • couple • lk
9
Very comfortable and convenient stay
Pros:

We stayed four nights there. Everything was nice and clean. Very helpful staff specially the security uncle 😊

2026-04-26 • via Nuitee
S
Sri Ranjani • couple • in
8
2026-04-22 • via Nuitee
T
T • solo_traveller • in
7
2026-04-20 • via Nuitee
A
Ajay Prakash • solo_traveller • in
5
i m on my work, i will stay for 7 days but cant stay there because of facility and staff behavior
Pros:

only location and cleanliness

Cons:

hotel facility is very poor, cant open window, bathroom shower problem, staff behavior not good, laundry man charged more as staff told, rooms are very small, no space in room

2026-04-16 • via Nuitee
R
Ranjal Gautham • couple • in
10
2026-04-12 • via Nuitee
F
Felipe Beleza • solo_traveller • br
9
Very nice
Pros:

The location is great and the girls at the reception, specially one of them.

Cons:

Apart from the receptionists and the security guards, who were friendly, the rest of the staff were not, especially those in the restaurant. Even at breakfast they were extremely unfriendly. The location is great.

2026-04-12 • via Nuitee
D
Dayalinee • family_with_children • ch
5
2026-04-11 • via Nuitee
B
Bids10 • extended_group • in
5
Cons:

There is no restaurant inside the hotel..u need to go out for each and every meal..staff are good but very slow.mostly language problem..
Moreover reiterated but the TV doesn't work..no sports channels or Hindi news channels were installed.

2026-04-09 • via Nuitee
Z
Zainal • couple • my
5
Just ok
Pros:

Location

Cons:

Room size not worth for money, amnities are poor, shower not working

2026-04-08 • via Nuitee
K
KARTIK • couple • in
8
Cons:

Beds were very bad 👎

2026-04-06 • via Nuitee
B
Bavya • couple • in
1
Cons:

Easiest money ever earned by this hotel — without any effort or basic responsibility. We paid in full before check-in, and after that, absolute silence. Not even a single call or message to check why a paid guest didn’t show up.
But when it comes to refund? Suddenly they wake up and start hesitating.
This is not hospitality, this is just taking money and disappearing. Zero professionalism, zero accountability. If this is how you treat customers after payment, it clearly shows your standards.
Highly irresponsible. Would never recommend.

2026-04-04 • via Nuitee
K
KARTIK • couple • in
8
Cons:

The beds were horrible

2026-04-04 • via Nuitee
P
Pavithranand • family_with_children • in
6
Pros:

Close to main shopping areas in t nagar

Cons:

Small room size.

2026-04-03 • via Nuitee
S
SANTHIRA SEGARAN • couple • my
2
Why you should stay away from UPAR T Nagar?
Pros:

The only reason this hotel survives is due to its location right behind Pondy Bazaar. Nothing else good to say about it.

Cons:

All the beds were very low and springly. Basically it is extremely bad for your back. I had back pain after staying 3 nights.

Breakfast and bathroom facilities were very basic.

They also will make you pay for the 2% credit card charge, unless you do cash. When inquired that this charge must be absorbed by the hotel, the front desk personal just shrugs that it is their management direction.

Surely, we will never be staying here again.

2026-03-28 • via Nuitee
N
Nishantha • couple • lk
8
2026-03-26 • via Nuitee