Hotel Indigo - Galapagos by IHG

Hotels
Hotel Indigo
9.8 (112 reviews)
Isabela y Charles Darwin Manzana 40 , Puerto Baquerizo Moreno , ec

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Lovely amenities
Overall amazing experiences
Cons:
Limited breakfast variety
Occasional slow service

Categories

Cleanliness
9.88
General consensus about high cleanliness from reviews.
Service
10
Many reviews praised the friendly and helpful staff, particularly mentioning specific personnel.
Location
10
Multiple reviews highlighted the excellent location close to the beach and amenities.
Room Quality
9.88
Positive mentions about the rooms being beautifully decorated and comfortable.
Amenities
9.88
Guests appreciated the lovely pool and jacuzzi despite crowded common areas.
Value for Money
9.38
Standard quality for this hotel tier; reasonable expectations compared to the offerings.
Food and Beverage
9.38
While overall positive, there were mentions about limited breakfast variety.
Overall Experience
10
Guests frequently expressed exceptional experiences and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:13

Property Description

Luxurious Amenities
Hotel Indigo - Galapagos offers an array of upscale amenities including an outdoor swimming pool, fitness centre, terrace, and a restaurant. Guests can unwind by the pool, stay active in the fitness centre, or enjoy a delicious meal at the on-site restaurant.

Convenient Services
This hotel provides top-notch services for guests' comfort and convenience. With a 24-hour front desk, shuttle service, room service, and free WiFi, your needs are always met promptly and efficiently.

Business and Relaxation
Whether you're traveling for work or leisure, Hotel Indigo - Galapagos caters to all. Take advantage of the on-site business centre for your work needs, or relax in the hot tub after a day of exploring the nearby attractions.

Book your stay at Hotel Indigo - Galapagos now for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SCY

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 15 years old stay for US$65 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 112 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.88
Value for Money: 9.38
Food and Beverage: 9.38
Overall Experience: 10
A
Anabell couple ec
10
Cómoda
Pros:

Ubicación y comodidades

Cons:

El desayuno no tenía mucha variedad

2026-01-08 via Nuitee
9
938rosied Family
10
Best stay ever!!!!!!
Pros:

Everything was magical. From the room to the food to the view and the service! The sea lions were exceptional. We will definitely return. :)

2026-01-03 via Tripadvisor
C
constantinosa549 Family
10
Very good hotel and very good service
Pros:

Very good location
Nice rooms with elegant design
Trained personnel
Nice food and atmosphere
A nice boutique hotel on a nice island

2025-12-30 via Tripadvisor
5
587yasha Family
10
Hotel Indigo at San Cristobal
Pros:

Amazing hotel. We had a beautiful view of a beach full of sea lions and the pool area and hot tub were great. Staff was amazingly helpful with great recommendations for things around the island.

2025-12-27 via Tripadvisor
S
stellac784 Family San Juan, Puerto Rico
10
Hotel Indigo
Pros:

Very beautiful hotel. Excellent location. Clean and comfortable. Beautiful terrace with pool/ jacuzzi and a view. Friendly staff. Good food.
Would recommend. …..…………………………………………………………………………………………………………………………………………………………………

2025-12-26 via Tripadvisor
K
kellyd487 Friends getaway
10
GALAPAGOS ARE AMAZING
Pros:

San Cristobal, Hotel Indigo are paradise!

Best vacation of my life!

Everyone MUST experience the Galapagos once in their life.

I recommend booking with Agora Tours. Alicia is based out of Isabella and she made us an exceptional itinerary!

And the BEST HOTEL on San Cristobal is Indigo Galapagos!!

2025-12-22 via Tripadvisor
3
393linht Couples Hoboken, New Jersey
10
Best hotel in San Cristobal!
Pros:

Great hotel on San Cristobal, facing the pier with great viewing of the sea lions. The location is great, it’s not right in the center of the busy part of town but just a five minutes walk. Everyone that we came in contact with were friendly and helpful. Special shout out to Daniel at the pool bar, Melanie at breakfast, Bruce at reception and Stward at dinner.

2025-12-15 via Tripadvisor
J
julianagW2234HC Family
10
The best
Pros:

I stayed with my family and it's a dream hotel. Erica at reception is the best thing the hotel could have; she's always smiling and helps you with anything you need. She knows a lot about the history of the island and its surroundings. The food is fantastic, although the service is a bit slow, especially since the gentleman in the suit doesn't speak English, which can be a little difficult. Try the lobster; it's incredible.

2025-12-11 via Tripadvisor
J
johnrN4319MP Couples Birmingham, West Midlands, England
8
Nice hotel in a pleasant area of the world
Pros:

Very nice Hotel, clean and tidy. Stayed over weekend, the common areas such as the bar and swimming pool were somewhat colonised by a number of families which dominated these areas, not a show stopper but a little consideration and policing would’ve made it a lot more comfortable, although appreciate this is a somewhat delicate task for staff to enforce that being reviewed negatively. Everything else lovely, nice location in a very pleasant and simple area of the world.

2025-12-08 via Tripadvisor
V
Vulam1030 Couples
10
Best hotel in San Cristobal
Pros:

Easily the best hotel on San Cristobal. Best location and easily accessible to the marina where most tours come out of. Lots of restaurants near by

2025-12-08 via Tripadvisor
D
dianewK8245QW Couples
10
a breath of fresh air
Pros:

The Hotel Indigo Galapagos was truly a breath of fresh air! This place is so much nicer than I anticipated! The staff was so friendly and helpful. Our rooms were beautifully decorated, and the amenities were very nice! I would definitely recommend this place and hope to get back here soon.

2025-12-04 via Tripadvisor
E
evonyw2025 Couples
10
Amazing
Pros:

It is a fantastic hotel, I would love to go back. They will call a taxi for you and arrange a tour. Such an amazing people. Thank you Indigo

2025-11-29 via Tripadvisor
Y
Y1836INrichardp Couples
10
Brilliant relaxing break with plenty of wildlife nearby including sea lions relaxing on the public benches.
Pros:

A wonderful relaxing atmosphere with a small but lovely pool overlooking the beach with sea lions. Staff were very attentive and helpful. Probably the best hotel in San Cristobal.

2025-11-11 via Tripadvisor
M
mariavY7527CT Family
10
Best hotel in San Cristobal
Pros:

If you are looking for a best stay in Galapagos this is it! Best hotel, service and location! Can’t beat this location in the Malecon.
Erica and Bruce in the front desk are some of the most cheerful and helpful people I’ve experienced.
We will return and stay here again!

2025-10-31 via Tripadvisor
F
frankaC9241NI Couples
10
Enchanted by Indigo
Pros:

Beautiful hotel in the perfect location. Everything right at your fingertips. Incredibly friendly and helpful staff!
On site restaurant was very good and convenient. Spent a lot of time in the pool watching the sea lion drama and the harbor activity.

2025-10-15 via Tripadvisor
C
Cara-LeeS Couples Grande Prairie, Alberta
10
Two days in paradise.
Pros:

What an incredible hotel and experience. We sat on our balcony and for hours enjoyed the seals and fauna of the area. Jasmin and Jonathon and the staff are extremely helpful and kind. We look forward to retuning at some point to this beautiful hotel and spot on earth.

2025-10-13 via Tripadvisor
5
524spencerc Family
10
Amazing Experience for Wedding
Pros:

We chose Hotel Indigo in the Galapagos for our wedding and it was an absolutely amazing experience. Rooms have great views, great amenities at the hotel, great food, extremely high attention to detail, and delightful staff. Would highly recommend and our guests had nothing but great things to say about the place.

2025-10-12 via Tripadvisor
R
Robert
10
Pros:

Rooms were clean and super nice. Seemed like a very new/modern hotel. The view from our room was stunning and breakfast was very good. Would 100% come here again. The hotel is also in a nice location and it’s easy to walk around town or down the path to the beach.

2025-10-11 via Nuitee
L
lemers2021 Couples
10
Darwin, Secret restaurant
Pros:

Jose was an excellent server — friendly, attentive, and professional throughout our meal. He made great recommendations, checked in at the perfect times, and made sure everything was just right. His positive attitude really added to our dining experience. Highly recommend asking for Jose if you visit! ⭐️⭐️⭐️⭐️⭐️

2025-10-09 via Tripadvisor
C
CandVontheroad Couples Newnan, Georgia
10
Great place to stay in San Cristobal
Pros:

Beautiful hotel with wonderful view. Very clean and excellent service. On site restaurant very good and breakfast was also very good

2025-10-09 via Tripadvisor