Radisson Blu Hotel, Durban Umhlanga

Hotels
Radisson Blu
8.8 (5928 reviews)
Lagoon Drive, Umhlanga Rocks , Durban , za

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean property
Comfortable beds
Cons:
Room size issues
Value for money concerns
Food quality inconsistencies

Categories

Cleanliness
8.59
General feedback indicates issues with cleanliness noted in specific reviews.
Service
9.99
Staff received numerous compliments for being helpful and respectful.
Location
10
Location is praised for convenience and accessibility to attractions.
Room Quality
8.05
Some complaints about room size and discomfort experienced.
Amenities
9.08
Amenities were generally acceptable, though specific issues were noted.
Value for Money
7.54
Complaints about the perceived value compared to the price paid.
Food and Beverage
8.09
Feedback indicated that food quality was mediocre at times.
Overall Experience
9.08
Overall experience was positive, but marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:49

Property Description

Luxurious Amenities
Radisson Blu Hotel, Durban Umhlanga boasts an outdoor swimming pool, fitness centre, and a children's playground, ensuring guests have plenty of leisure options during their stay.

Gourmet Dining
Guests can indulge in a variety of culinary delights at the hotel, with options ranging from buffet breakfasts to Italian and American cuisine. Special dietary needs are also catered to, with vegetarian, halal, and kosher choices available.

Prime Location
Situated near popular beaches like Umhlanga Main Beach and Bronze Beach, as well as being close to King Shaka International Airport, Radisson Blu Hotel, Durban Umhlanga offers convenience and accessibility for all travelers.

Book your stay now at Radisson Blu Hotel, Durban Umhlanga for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUR

Location

Guest Reviews

8.8
Based on 5928 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.05
Amenities: 9.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 9.08
P
Phenyo extended_group za
10
2026-06-13 via Nuitee
S
Sbahle solo_traveller za
10
Pros:

I was upgraded and was very happy

Cons:

Nothing

2026-06-13 via Nuitee
B
Bachmann solo_traveller za
8
Pros:

That staff note room preference. And the follow up call to room.

Cons:

2 hairdryers later did not work. I redirected staff to the last room I stayed in to exchange.

2026-06-13 via Nuitee
I
Ignatius Bester solo_traveller za
10
2026-06-13 via Nuitee
M
Mdlalose couple za
9
It’s always a pleasure staying here
Pros:

It’s always a pleasure staying here. The space, views as well as the food (especially the breakfast) is always good. Walking distance from everything. I love staying at the Radisson

2026-06-12 via Nuitee
S
Saira couple us
5
Lack of decent coffee service and lousy lounge that I wish I hadn’t paid for.
Pros:

Location

Cons:

No proper coffee machine on the room.

2026-06-12 via Nuitee
S
Sil Vee couple ae
9
Friendly Service and Spacious, Comfortable Rooms
Pros:

We had a very pleasant stay at the Radisson Blu Hotel Umhlanga. The staff were consistently friendly and helpful, from check-in to security and housekeeping, which made us feel welcome throughout our stay. Our room was spacious, clean, and comfortable. Overall, a comfortable and enjoyable stay, and we would happily return.

Cons:

Room service food was rather disappointing considering the price tag. We normally don't use room service but we were both quite ill and had no other option.

2026-06-12 via Nuitee
R
Reginald extended_group za
8
Use this hotel for business stays
Pros:

Central location

Cons:

Toilet not flushing properly

2026-06-12 via Nuitee
N
Neilen solo_traveller za
8
Great Indaba Stay!
Pros:

Friendly and warm staff and comfortable bed.

Cons:

All fine.

2026-06-11 via Nuitee
N
netshedzo couple za
8
2026-06-11 via Nuitee
M
MsOla solo_traveller za
7
Pros:

It is one of my favorite places to stay. Partial seaviews. Clean. Great wifi. Staff friendly. Central hub of fun.

Cons:

The owners tend to personalise items that are not radisson brand. Their lotions & utensits they use are below radisson std. The lotion in particular is made of cheap cheap whatever is inside it. Horrid.... We had a pizza that had curry in it. Was terrible. Who puts curry & breyani spices into a pizza. Honesty, pls keep this place on international std and keep all breyani spices on curries NOT western dishes! Not everyone wants east cuisine in DBN!

2026-06-11 via Nuitee
P
Peter solo_traveller za
10
2026-06-11 via Nuitee
K
Keitumetse couple za
7
Pros:

Very good service on our check-in, Great service by the restaurant staff. We only had breakfast meals at the hotel but they were very good with quite good variety. Ordered a burger from room service one of the nights, not great, I would give it a miss. The rooms are comfortable, bathroom was quite snug.

Cons:

The checkout process was quite lack lustre. Firstly, checkout is at midday but when we got back from breakfast just after 11, we were locked out of our room and had to go all the way downstairs to get the keys activated again. There were a number of us who experienced this so hoping it was just a glitch in the system for that day.
Upon leaving, there was no real interest in us. I even asked if there was anything we needed to settle or confirm and we got a very disinterested response at the reception desk.

2026-06-11 via Nuitee
D
desiree extended_group za
10
Pros:

Cleanliness

Cons:

Nothing

2026-06-11 via Nuitee
N
N6168BEpauld NONE Johannesburg, Greater Johannesburg, Gauteng
10
Excellent Stay at Umlanga Radisson Blu
Pros:

I was very impressed with the staff from the reception all the way up as everyone made us feel so welcome. Lovely rooms and well maintained and very clean. The only down side the restaurant meals at night way to expensive and that's why ate outside hotel in the evenings, only had one meal at the Firelake restaurant in the evening.

2026-06-10 via Tripadvisor
3
393das NONE Durban, KwaZulu-Natal
10
Anniversary stay
Pros:

Overnight stay was relaxing and the views were amazing. The room was spacious and comfortable. Room was decorated beautifully and the bubbly was nice and chilled.

2026-06-10 via Tripadvisor
S
Saira couple us
10
2026-06-10 via Nuitee
L
Lorinda solo_traveller za
10
Pros:

We had a beautiful view from our sea view room. Very comfortable bed.

2026-06-10 via Nuitee
M
mark solo_traveller za
8
2026-06-10 via Nuitee
T
Tshilidzi solo_traveller za
10
2026-06-10 via Nuitee