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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Infinity pool
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Coffee Shop on site
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Enjoy 5-star comfort with amenities such as air conditioning, flat-screen TV, and a private bathroom.
Dining Options: Indulge in a variety of buffet and halal breakfast options and savor local, Asian, and international cuisine at the hotel's restaurant.
Convenient Location: Located just 4 km from Penang International Airport, with Queensbay Mall and Penang Hill within easy reach.
Book your stay at Amari SPICE Penang now to experience luxury and convenience at its best.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel is launching soft opening and some outlets and facilities may not be available during your stay. Please contact the hotel for more info.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Adults stay for MYR 165 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel and room are really good, very clean , comfortable ... not enough stay for 1 day... next time, it should take for 3 days 2 nite.
Parking is also easy.
Nothing..
.
Very good
Throughout friendly attentive staff, very varied breakfast, comfy room, good wifi (unlike the island's 5G), loved the roof terrace to sit outside for a few drinks, concierge organised airport transfers and a driver for a day trip, all speedy and excellent quality and price .
Super clean, environment
smells good
The bed and pillow Abit soft
Cleanlines
Far frm beach
Staff were very accommodating and helpful
Generally everything
Nil
Clean and easy accessible
Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level.
Unfortunately, this is where things began to go wrong.
That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and sent an engineer within a short time. I was told the issue had been resolved after about 30 minutes.
However, the next morning, the hot water was once again not working. When I called down, I was informed that no engineer was available at that time. I was then offered a room change, despite the fact that I was checking out within four hours—so it wasn’t a practical solution.
As a result, I had to take another cold shower. To make matters worse, while I was in the shower, the engineer arrived and repeatedly knocked on my door, despite me having already declined further assistance. Shortly after, my room phone also began ringing. It was frustrating to be interrupted while dealing with an issue that should have been properly resolved the night before.
The front desk staff clearly tried to help and were polite throughout, but the failure ultimately came down to the engineering side not fixing the problem correctly the first time.
At this price point and standard of hotel, when something like this happens, you would expect some form of goodwill gesture. Unfortunately, nothing was offered—no discount, no late checkout, not even something simple like a complimentary airport transfer. Just an apology.
Overall, while the hotel has strong positives in terms of appearance and service attitude, the lack of follow-through on a basic necessity like hot water—and the absence of any meaningful compensation—was very disappointing.
Cleanliness and strategically located
Price despite the offer is still high
Good in apple 🍎 here .my husband good here with prune,oranges ,papaya ,dragonfruits , watermelons. Good coffee here .Will come again .
Toooo air cont in this building , I need wear my two jackets on during summer in Penang visited here. Too cool for me ,I hope 23-24 degrees in this Amari spice hotel . From buffet breakfast , I hope to have kuih nyonya in breakfast when I back to hometown kampung .Spa with center air cont , too cool In massage ,I need two towers . Pls noted it .
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