The Social Hub Madrid

Hotels
8.8 (5959 reviews)
28 Cuesta de San Vicente , Madrid , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Inconsistent cleanliness
Room temperature issues

Categories

Cleanliness
8.38
There were mentions of cleanliness standards varying and some rooms not being cleaned properly.
Service
9.85
The staff was consistently described as warm, friendly, and helpful.
Location
9.39
Convenient location near transportation and attractions, highly praised across multiple reviews.
Room Quality
7.84
Some rooms were too cold and small, affecting the overall comfort.
Amenities
8.87
The hotel offers good amenities, but some guests noted areas for improvement.
Value for Money
8.33
Value perceived as inconsistent due to mixed reviews about the experience relative to cost.
Food and Beverage
8.88
Breakfast options were generally enjoyed, though service at times could slow down.
Overall Experience
8.85
Overall enjoyment of the stay with some noted reservations about specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:09

Property Description

Luxurious Amenities
The Social Hub Madrid offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a bar. Enjoy the comfort of air conditioning, flat-screen TVs, and private bathrooms in every room.

Culinary Delights
Indulge in Spanish, local, and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Convenient Location
Located near Plaza de España Metro Station, this hotel is in close proximity to popular attractions such as the Royal Palace of Madrid, Temple of Debod, and Gran Via. Explore the city with ease and make the most of your stay at The Social Hub Madrid.

Book your stay now at The Social Hub Madrid for a memorable experience in Madrid.

Important information:

When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5959 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
N
Nan couple ro
10
Everything was amazing!
Pros:

Everything was amazing!

Cons:

Everything was amazing!

2026-07-11 via Nuitee
K
Kristie couple nl
9
2026-07-11 via Nuitee
N
Nico solo_traveller ch
9
2026-07-11 via Nuitee
A
ASSUNTA solo_traveller it
7
Nell'insieme è andato tutto bene.
Pros:

Mi è piaciuta la posizione e i tanti servizi offerti. In generale la struttura è molto accogliente. Ho apprezzato il frigo in camera e il bollitore ma il caffè a disposizione è assolutamente imbevibile. Manca una mensola in bagno, non si sa dove appoggiare una trousse

Cons:

La camera è minuscola ma silenziosa, il caffè a disposizione è imbevibile. Il costo è un po' elevato per un tre stelle. Al bar un caffè con latte vegetale 4,50 euro è eccessivo.

2026-07-11 via Nuitee
O
OLIVIER solo_traveller fr
9
Pros:

L'emplacement

Cons:

Piscine bassin de 4x4 très petite

2026-07-10 via Nuitee
F
Fran couple es
8
Pros:

Cerca de Gran Vía , hotel muy bonito y con piscina que se agradece (aunque queda pequeña para tanta gente )

Cons:

Que la piscina tuvo una fiesta el primer día y estaba muy llena, la queríamos para descansar …
El último día tampoco la pudimos usar al estar limpiándola toda la mañana.

2026-07-10 via Nuitee
T
Turloch family_with_children nl
9
2026-07-10 via Nuitee
R
RAUL couple es
8
2026-07-10 via Nuitee
G
Grahame couple gb
9
2026-07-10 via Nuitee
M
Marcelo couple br
10
Un bello albergo
Pros:

Il personale, la decorazione e la collocazione sono meravigliosi

2026-07-10 via Nuitee
M
Meritxell couple es
8
Instalaciones y personal fantástico, pero habitaciones oscuras
Pros:

El personal es maravilloso. Muy atentos y siempre con ganas de ayudar. Las instalaciones son muy modernas y estan decoradas con gusto

Cons:

- Las habitaciones no estan muy bien imuminadas y pueden acabar siendo bastante oscuras.
- La tele en nuestra habitación no funcionaba, pedimos que vinieran a arreglarla pero mantenimiento nunca llegó.
- El desayuno es muy bueno, pero francamente caro.
- No caigais en la trampa de pujar por una habitación mejor. Pujé 20 euros por un studio deluxe que se suponía que tenía cocina. Me mandaron mensaje de que la puja fue aceptada y me hicieron pagar el extra al llegar, pero sigo creyendo que me dieron la habitación básica, porque no tenía ni un simple microondas

2026-07-09 via Nuitee
C
Christophe solo_traveller fr
9
Petit chambre Efficace et beaux espaces intérieurs
Pros:

Le salon et l’espace petit déjeuner ainsi que la variété des produits
Petites chambres efficaces et suffisantes pour court séjour
La clim dans les chambres
Les parkings (payant et privés) à proximité
L’accès aisé depuis la voie rapide

Cons:

Check in et out qui est long car il faut attendre que quelqu’un de l’hôtel le fasse avec nous : le lien que j’avais reçu pour le faire depuis ma boîte mail était douteux et ne donnait pas envie de le faire sur internet (peur de fraude)

2026-07-09 via Nuitee
N
Nehir couple hu
10
2026-07-09 via Nuitee
O
Olivia family_with_children us
10
Amazing location and this was just as good as my first stay.
Pros:

The food and staff

Cons:

I loved everything

2026-07-09 via Nuitee
V
Veronica V. solo_traveller it
8
2026-07-09 via Nuitee
R
Rosa Martinez solo_traveller es
10
2026-07-08 via Nuitee
T
Tony Christian couple it
8
2026-07-08 via Nuitee
S
Sacha couple it
10
Excellent summer choice in Madrid
Pros:

The staff was very friendly. Location is amazing and the poor + bar in the rooftop is everything you need for a summer stay. Will return next summer for sure!

2026-07-08 via Nuitee
G
Gürakın couple tr
8
Pros:

Girişte suyu ücretsiz bardaklarda almak çok iyiydi. Çok fazla odası olan bir yer. Konumu iyi Gran via ya hızlıca çıkabiliyorsunuz sadece merdiven çıkarak ulaşılıyor genelde parkın içinden. Sıcakta yorabiliyor. Metroya yakındı.

Cons:

Havuz için de tercih etmiştik ama havuz gerçekten çok küçük. 5 kişi olduğunda dolu gözüküyordu. Bu sebeple kullanamadık.

2026-07-08 via Nuitee
A
Alberto couple fr
8
Pros:

Piscine
Chambre
Terrasse dans la chambre

Cons:

Ramener l'eau chaque jour comme annoncé à la réception

2026-07-07 via Nuitee