Mercure Hotel Delémont

Hotels
•
Mercure
8.6 (227 reviews)
Place de la Poste 6 , Delémont , CH
+41 32 545 31 00

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location next to the train station
Friendly, helpful staff
Spacious, comfortable rooms with good beds and AC
Strong breakfast offering (fresh, regional products)
Sauna and dedicated bike room with charging; underground parking available
Cons:
Paid parking and some difficulty unloading/parking at front
Occasional cleanliness lapses (hair, spotty cleaning)
Some amenities reduced or paid (no slippers by default, instant coffee, gym extra)
Perceived as pricey for the services provided

Categories

Cleanliness
8
Generally clean with comfortable bedding and well-maintained rooms, but a few guests reported hairs and occasional lapses in cleaning.
Service
9.2
Staff frequently described as friendly, helpful and professional; a few operational issues noted (e.g., luggage proof at check-in, no early room allocation) but overall strong service sentiment.
Location
9.6
Outstanding location directly next to the railway station and close to the old town; repeatedly highlighted as a major positive.
Room Quality
9
Rooms described as spacious, comfortable with good beds and effective air conditioning; minor issues reported with lighting adaptability and occasional street noise on lower floors.
Amenities
8.3
Good amenities overall (sauna, bike room with e-bike charging, underground parking), but some amenities are limited or require extra payment (gym, parking) and small items like slippers/coffee can be lacking.
Value for Money
7.4
Perceived as relatively expensive for the offered services; guests noted paid parking, extra charges for facilities and fewer complimentary amenities which impact perceived value.
Food and Beverage
8.9
Breakfast frequently praised as fresh with a wide selection and regional products; some guests found the price high and opted not to take it.
Overall Experience
8.4
Mostly very positive stays with many guests willing to return due to location, service and comfortable rooms; a few practical complaints (parking, minor cleanliness or amenity issues) moderate the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation
Indulge in 4-star luxury at Mercure Hotel Delémont, offering a shared lounge, terrace, and bar for a relaxing stay. Unwind in the sauna or pamper yourself with room service in the comfort of your room, equipped with modern amenities.

Outdoor Adventures
Explore the picturesque surroundings of Delémont with exciting activities like hiking, skiing, and cycling. After a day of adventure, retreat to the hotel's cozy rooms featuring air conditioning, a safety deposit box, and elegant decor.

Multilingual Assistance
Feel at ease with our friendly staff fluent in Arabic, German, English, and French at your service 24/7. Whether you need local recommendations or assistance with any request, we are dedicated to making your stay memorable.

Book your stay at Mercure Hotel Delémont for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.6
Based on 227 reviews
Cleanliness: 8
Service: 9.2
Location: 9.6
Room Quality: 9
Amenities: 8.3
Value for Money: 7.4
Food and Beverage: 8.9
Overall Experience: 8.4
F
Fernando • solo_traveller • ch
8
Pros:

La taille, le confort et la décoration de la chambre.
La disponibilité du personnel.

2026-11-05 • via Nuitee
M
Marili • family_with_children • ch
8
2026-10-29 • via Nuitee
M
Magalie • family_with_children • ch
10
2026-10-28 • via Nuitee
F
Francois Fontannaz • family_with_children • ch
8
2026-10-27 • via Nuitee
P
Pierre-Marie • couple • ch
8
Cons:

parking payant
quelques poils dans la salle de bain

2026-10-25 • via Nuitee
A
anne sophie • family_with_children • fr
8
Cher pour les prestations
Pros:

Très bien, super bien placé, merci aux personnes qui font tourner ce lieu

Cons:

Je commence à me lasser de la radinerie du groupe accor : afin de justifier l'absence d'eau en chambre ils mettent une pancarte "l'eau du robinet une expérience fabuleuse!" De qui se moque t on ?
Du café lyophilisé au lieu d'une petite cafetière , pas de chaussons (il faut les demander a l'accueil), de moins en moins d'amenities. Il y a un sauna mais pas d'instruction pour y accéder. Il faut payer la salle de sport en supplément. Pour un 4* c'est décevant.

2026-10-18 • via Nuitee
A
Armin • solo_traveller • ch
8
Ein gutes Hotel, allerdings auf hohem Preisniveau.
Pros:

Sauna

Cons:

N/A

2026-10-15 • via Nuitee
S
simon • family_with_children • gb
9
A great stay.
Pros:

Lovely modern hotel, right next to the railway station making it super convienient.

The room was clean and the bed was comfortable.

Cons:

Nothing to dislike

2026-10-13 • via Nuitee
D
Damase • couple • ch
8
2026-10-11 • via Nuitee
G
George • couple • gr
10
We would happily stay again.
Pros:

What we liked was everything. (we did not have any breakfast)

Cons:

It was not easy to park and unload in the front of the hotel. We were not given a proof for leaving our luggage at the hotel before the check in time. Even though the hotel had plenty of empty rooms we were not given a room earlier -we got there at noon.

2026-09-18 • via Nuitee
C
Claudia • couple • ch
8
2026-09-13 • via Nuitee
O
Oliver • solo_traveller • ch
10
Pros:

L'hôtel est très bien situé avec un parking sous terrain
Les chambre sont spacieuse et confortable
le petit déjeuné est exceptionnel avec des produits frais de terroir

Cons:

N/A

2026-09-13 • via Nuitee
D
D,AZEVEDO • couple • fr
8
Un très bon séjour avec la gare juste à côté et voiture parking en tt sécurité
Pros:

La chambre très grande et la literie confortable pas de bruit ds l’hôtel

Cons:

Séjour super bien passer

2026-09-13 • via Nuitee
M
Mike • solo_traveller • ch
8
2026-09-11 • via Nuitee
K
Kevin • extended_group • gb
10
2026-09-10 • via Nuitee
N
Naoko • couple • us
10
2026-09-05 • via Nuitee
P
Pierre • couple • ch
10
I shall return!
Pros:

Excellent location, great people, extremly helpful

Cons:

Nothing

2026-09-04 • via Nuitee
B
Bühler • extended_group • ch
10
2026-09-04 • via Nuitee
R
Ri • couple • de
8
Pros:

Nettes Personal, Zentrale Lage, Gute Ausstattung

Cons:

Ich habe ein Zimmer mit Stadtblick im ersten Stock. Das war Nachts mit offenen Fenster recht laut.

2026-09-01 • via Nuitee
A
Aurela • solo_traveller • xk
10
2026-09-01 • via Nuitee