The First Collection Dubai Business Bay

Hotels
•
Independent
8.8 (18207 reviews)
Al A'amal Street, Dubai , Dubai , AE
971-4-8734445

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Facilities

Full-service spa
Free beach shuttle
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Good location
Great breakfast
Cons:
Odors in rooms
Pool in shade
Food quality needs improvement

Categories

Cleanliness
8.63
Reviews mention clean hotel and rooms but have complaints regarding odors in some rooms.
Service
9.6
Staff were reported as friendly, helpful, and accommodating throughout multiple reviews.
Location
9.14
Overall reported good location though with some concerns about transport options.
Room Quality
8.09
Mixed feedback with some complaints regarding odors and the condition of certain rooms.
Amenities
9.12
Amenities mentioned as good, though pool area was noted to lack sun for most of the day.
Value for Money
8.58
Some reviewers believe the experience matched the price paid, but there are comments on the room quality affecting value.
Food and Beverage
8.13
Food received mixed reviews, with some mentioning it needs improvement.
Overall Experience
9.1
Generally enjoyable experience with some room for improvement based on guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:30

Property Description

Luxurious Amenities
Enjoy a relaxing experience at the full-service spa with massages and take advantage of the 2 outdoor swimming pools and 24-hour health club for recreation.

Dining and Services
Indulge in various dining options at 2 restaurants, a coffee shop, and a bar/lounge. With complimentary wireless internet, concierge services, and bike parking, your stay will be seamless.

Comfort and Convenience
Unwind in one of the 437 air-conditioned rooms with Smart TVs and stay connected with free Wi-Fi. Additional features include 4 meeting rooms, dry cleaning services, and a roundtrip airport shuttle for your convenience.

Immerse yourself in luxury at The First Collection Business Bay, where convenience meets sophistication. Book now for an unforgettable stay!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 18207 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.14
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
A
ABDULWAHAB • family_with_children • kw
4
2026-02-14 • via Nuitee
J
Jasmine • couple • fr
8
Parfait pour découvrir la ville facilité de déplacement, métro taxis
Pros:

Bon Accueil personnel sympathique et souriant soucieux du service au client
La situation géographique
La piscine ,le restaurant de la piscine

Cons:

Les luminaires ne sont pas assez éclairants dans les chambres et la salle de bain

2026-02-14 • via Nuitee
N
Nada • couple • sa
9
2026-02-14 • via Nuitee
L
Latifa • family_with_children • sa
1
خدمة سيئة وتعامل اسواء من قبل الموظفين وتاخير
Cons:

خدمة سيئة وتعامل اسواء من قبل الموظفين وتاخير

2026-02-14 • via Nuitee
J
Jorge • couple • qa
9
2026-02-14 • via Nuitee
Y
Youssef • solo_traveller • ke
10
2026-02-14 • via Nuitee
D
Daniel • couple • be
10
Perfect
Pros:

Totul

2026-02-14 • via Nuitee
D
Dimitra • couple • se
10
Pros:

Η τοποθεσία και το πρωινό ήταν υπέροχο

2026-02-14 • via Nuitee
D
Dan • couple • il
5
Cons:

When we arrived at the hotel at about 9 PM after a long flight, we were notified at check-in that our reservation at Booking.com had been cancelled by the hotel, which claimed that they could not process the credit card, although it was a valid credit card confirmed by Booking, and at the reservation, I asked to pay upon check-in. The message was sent by Booking.com while we were on the flight and unable to see messages. The hotel was overbooked, and the manager could not find us another room, either in the hotel or in a nearby one. This was very disturbing. After a couple of hours of waiting in the Lobby, we received a room (which was different than the one that we booked). The payment was made with the same credit card that the hotel claimed was invalid. It was a very stressful situation for us. We travel a lot, and this is the first time a hotel has ever canceled my booking.

2026-02-14 • via Nuitee
L
Latifa • extended_group • sa
1
خدمة سيئة وتعامل اسواء من قبل الموظفين وتاخير
Cons:

خدمة سيئة وتعامل اسواء من قبل الموظفين وتاخير

2026-02-14 • via Nuitee
E
ernesto • extended_group • it
10
Pros:

Tutto

Cons:

Niente

2026-02-13 • via Nuitee
W
Walid • family_with_children • de
10
2026-02-13 • via Nuitee
I
Ignat • couple • ro
10
2026-02-13 • via Nuitee
M
Mehis • extended_group • ee
10
All was good
Pros:

Everything was very good

2026-02-13 • via Nuitee
E
Elena • couple • es
6
Pros:

Vistas de la terraza y buenos desayunos

Cons:

Las vistas de la habitación ofertada en booking no se corresponden para nada con la realidad , la primera noche además nos alojaron en una habitación mucho peor sin dar ningún tipo de compensación

2026-02-13 • via Nuitee
N
Nicoleta • couple • ro
10
Amazing!
Pros:

Totul a fost super! Curatenie in fiecare zi; ceea ce este cel mai important. Super mic-dejun, piscina, spa, tot ce ai nevoie sa te relaxezi

Cons:

Nu este ceva ce nu mi-a placut.

2026-02-13 • via Nuitee
J
jessica • extended_group • it
9
2026-02-13 • via Nuitee
G
Gabriele • family_with_children • it
9
2026-02-13 • via Nuitee
A
Ahperah • family_with_children • tr
6
Pros:

Cleaning staff was hardworking guys. I thanks to them.

Cons:

We were in the hotel at 6 am. Therefore we booked a dayuse and pay for this early check in. But while we were out, both our room cards and wifi codes were canceled. After a long and tiring day, we have been in reception two times to fix this problem. And they acted as if everything was normal! For last 20 days we have been a six state asia vacation and stayed six different hotels, this was absolutely the worst one. I dont know if it is a dubai standart but ı am sure this is not my standart. For the money we spent, this was not we expected.

2026-02-12 • via Nuitee
I
Idrees • couple • mv
10
2026-02-12 • via Nuitee