Tru By Hilton Raleigh Garner

Hotels
Tru by Hilton
9.4 (482 reviews)
565 US Hwy 70 , Garner , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Helpful staff
Good breakfast options
Cons:
High pet fee
Cold pool temperature

Categories

Cleanliness
9.48
Most reviews indicate clean facilities with minor concerns about specific issues.
Service
9.95
Highlighted exceptional customer service and helpful staff.
Location
9.49
Conveniently located for guests, particularly mentioned as close to work and family.
Room Quality
8.94
Generally positive feedback, with some concerns about room arrangements.
Amenities
8.97
Amenities like breakfast and coffee were positively noted, though some issues with the pool temperature.
Value for Money
8.93
Mixed feelings about cost which includes pet fees seen as excessive.
Food and Beverage
9.48
Breakfast options received praise for variety and quality.
Overall Experience
9.95
High overall satisfaction with several guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Modern and Convenient Accommodation
Tru By Hilton Raleigh Garner offers a comfortable stay in Garner, conveniently located near key attractions like the North Carolina Museum of History and State Capitol. The 3-star hotel provides air-conditioned rooms with private bathrooms, ensuring a relaxing experience for guests.

Well-Equipped Rooms
Each room at Tru By Hilton Raleigh Garner is equipped with a TV and complimentary toiletries, catering to the needs of every traveler.

24-Hour Guest Assistance
The dedicated staff at the 24-hour front desk is always available to offer assistance and recommendations, ensuring a seamless and enjoyable stay for all visitors.

Book now at Tru By Hilton Raleigh Garner for a memorable and hassle-free accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 482 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.95
T
Tracy couple us
9
Great stay, I would most definitely stay here again.
Pros:

Very clean, welcoming and great area

Cons:

The pool water was very cold, no other major complaints.

2026-07-15 via Nuitee
M
MARK couple us
9
Nice modern lodging with friendly staff
Pros:

We stayed at this same Tru location 2 times within a week. I slept like a log both times. The staff is super attentive. The 2 stays were because we were transporting family (Garner residents) to and from the airport so this hotel turned out to be the best choice thanks to its proximity to family, and only being 25-30 mins from RDU.

Cons:

I think the only improvement could be if there was a coffee maker within the room; however, there's always hot coffee readily available 24 x 7 in the lobby so I made use of that in order to jog my brain in the A.M.

2026-07-14 via Nuitee
K
Kimberly solo_traveller us
10
2026-07-14 via Nuitee
K
Katlyn solo_traveller us
10
Pros:

Location. Staff was friendly. Very modern vibe inside and clean.

2026-07-12 via Nuitee
E
Elizabeth family_with_children us
10
Wonderful experience
Pros:

Clean and they even had grits for breakfast

Cons:

N/A

2026-07-10 via Nuitee
R
RAMZI family_with_children ca
10
Je recommanderais cet hôtel
Pros:

Très propre, accessible par l’autoroute , service à la clientèle très à l’écoute

2026-07-08 via Nuitee
H
Hoffstetter extended_group us
10
great place to stay. rooms were great
Pros:

everything

Cons:

nothing was wrong

2026-07-06 via Nuitee
T
Tanesha Fullard solo_traveller us
5
Pros:

The distance

Cons:

The area

2026-07-05 via Nuitee
B
Bresina solo_traveller us
7
A little sad
Pros:

Everyone was nice snd helpful

Cons:

Took over 24 hours to get the wifi working .... my last name was spelt wrong
Pool are was bleak and pool looked unclean and dirty. Water was to cold to even enjoy in 100 degree weather

2026-07-05 via Nuitee
R
Rivera solo_traveller us
10
2026-07-02 via Nuitee
W
William solo_traveller us
10
Great place!
Pros:

Great staff, nice rooms!

Cons:

Pool was cold.

2026-06-30 via Nuitee
S
Susan couple us
9
Wonderful stay. Would go back there again.
Pros:

Excellent, varied breakfast daily selection, including gluten free bread options!
Property was clean and well kept. Staff service (front desk, culinairy and housekeeping) was very helpful.

Cons:

A heated pool would be nice. LOL!

2026-06-22 via Nuitee
M
Madison couple us
10
2026-06-22 via Nuitee
S
Shashank solo_traveller in
10
2026-06-09 via Nuitee
P
Pitts couple us
8
Pros:

The front desk clerk was very helpful to us. And gave great recommendations for sightseeing and dining !

2026-06-06 via Nuitee
M
michaelsN4586VW Business Fairfax, Virginia
10
Amazing Experience
Pros:

From the moment I walked into the hotel, i knew I was in good hands. The front desk staff of Nancy, Vanessa and Micayla were so awesome and friendly. The knew I was traveling in for a softball tournament and greeted me with a cookie. 😀 Room was ready and clean. The staff continued to check in and make sure things were ok. Will definitely stay here again.

2026-06-05 via Tripadvisor
G
Gardepe couple us
10
2026-06-01 via Nuitee
C
Chet solo_traveller us
10
2026-06-01 via Nuitee
N
NC-OIB Solo travel
10
A gem in the Raleigh area
Pros:

First of all, I am a Hilton Lifetime Diamond member so I have stayed at lots of Hiltons over the years. Tru is a relatively new Hilton brand but I have stayed in a half dozen or so Tru's and this is by far the best of all I have seen. The staff, starting with David at check-in, were incredibly attentive and friendly. Much more so than most hotels I stay in these days. The room was fairly spartan as are all Tru's but it was clean and comfortable, all you need if you are just want a good sleeping room. At breakfast I was struck by the number of staff that were available restocking breakfast items, keeping the coffee urns filled and cleaning up. Very impressive, you just don't see that much anymore - usually it is one or at most two attendants taking care of breakfast, but not here. As a result, it runs very efficiently and cleanly. At breakfast the scrambled eggs were the powdered variety but that is about all you see at any hotels these days except for luxury hotels, so that was not a big deal. The rest of the breakfast was very good with a nice variety of baked goods, cold & hot cereal with all the trimmings and a variety of juices and coffee. And pancakes. Like all Tru hotels this one has a cool pancake making machine that is fun, the kids especially enjoy watching their pancakes being made in this machine. The hotel is a fun place for kids with that pancake machine and two old school foosball tables that the kids were having a blast with when I visited. The hotel itself is tucked back off a main road in Garner, which is a suburb of Raleigh, with nothing much around it. But it is very near one of the largest shopping centers in the area (White Oak) and a very short drive to many good restaurants. It is also very convenient to I-40 if you are driving. Overall, a good VERY good experience. Would not hesitate to stay here again.

2026-05-30 via Tripadvisor
K
Kisha solo_traveller us
7
2026-05-30 via Nuitee