Tru By Hilton Raleigh Garner

Hotels
Tru by Hilton
9.4 (433 reviews)
565 US Hwy 70 , Garner , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean facilities
Helpful staff
Good breakfast options
Cons:
High pet fee
Cold pool temperature

Categories

Cleanliness
9.48
Most reviews indicate clean facilities with minor concerns about specific issues.
Service
9.95
Highlighted exceptional customer service and helpful staff.
Location
9.49
Conveniently located for guests, particularly mentioned as close to work and family.
Room Quality
8.94
Generally positive feedback, with some concerns about room arrangements.
Amenities
8.97
Amenities like breakfast and coffee were positively noted, though some issues with the pool temperature.
Value for Money
8.93
Mixed feelings about cost which includes pet fees seen as excessive.
Food and Beverage
9.48
Breakfast options received praise for variety and quality.
Overall Experience
9.95
High overall satisfaction with several guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Modern and Convenient Accommodation
Tru By Hilton Raleigh Garner offers a comfortable stay in Garner, conveniently located near key attractions like the North Carolina Museum of History and State Capitol. The 3-star hotel provides air-conditioned rooms with private bathrooms, ensuring a relaxing experience for guests.

Well-Equipped Rooms
Each room at Tru By Hilton Raleigh Garner is equipped with a TV and complimentary toiletries, catering to the needs of every traveler.

24-Hour Guest Assistance
The dedicated staff at the 24-hour front desk is always available to offer assistance and recommendations, ensuring a seamless and enjoyable stay for all visitors.

Book now at Tru By Hilton Raleigh Garner for a memorable and hassle-free accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.95
C
Cristina solo_traveller uy
10
Pros:

Todo estuvo excelente, la atención del personal, la limpieza de las instalaciones y el desayuno

2026-02-12 via Nuitee
J
Jim family_with_children us
10
2026-02-11 via Nuitee
E
Elaine couple us
10
2026-02-08 via Nuitee
M
Maddie solo_traveller us
10
Perfect for a quick trip to see family. Also LOVED the breakfast! I wish I had one of those pancake makers at home
Pros:

Easy access and well lit parking lot since I arrived at night.

Cons:

I was only there one night so not a lot of time to dislike things. The room alarm clock did go off at 550am and scared the life out of me.

2026-01-29 via Nuitee
M
Marquita couple us
10
2026-01-28 via Nuitee
M
Martha couple us
7
2026-01-24 via Nuitee
J
James couple us
9
Pros:

Very good.

2026-01-19 via Nuitee
Y
YVONNE couple us
10
Pros:

Staff greeted with a smile and each encounter remained the same, everyone was friendly and helpful.

2026-01-19 via Nuitee
H
Heather family_with_children us
10
Wonderful Stay
Pros:

The hotel was clean and modern! Everything was updated. They had a water bottle refilling station, great way to get ice, and rhe breakfast was good. The beds were comfortable and the shower was wondering. The soaps they use smell so good!

2026-01-18 via Nuitee
S
Scharlean couple us
8
Only had one wash cloth in our bathroom, had to move to another room because the shade was torn off
Pros:

It was alright

Cons:

Pancakes machine when you have a lot of people there is was wait for your food.

2026-01-15 via Nuitee
C
Clamauria couple us
10
2026-01-12 via Nuitee
A
Alethia couple us
10
2026-01-08 via Nuitee
S
Sherry couple us
8
2026-01-05 via Nuitee
S
Shavetta solo_traveller us
8
Pros:

The property was clean, modern, and convenient.

Cons:

The only issue is the hot water was not hot.

2025-12-29 via Nuitee
A
Alethia couple us
10
2025-12-26 via Nuitee
J
Joshua couple us
10
2025-12-10 via Nuitee
A
Arlene extended_group us
8
Close to family. Good overall.
Pros:

Facility good! Breakfast great,options.

Cons:

1 queen bed very close to wall.

2025-12-09 via Nuitee
K
Kendriana couple us
10
2025-12-08 via Nuitee
J
James solo_traveller us
10
Very nice facility however, 75$ pet fee definitely too much!
Pros:

Loved the modern design

Cons:

The pet fee of 75$ is ridiculous, whoever is responsible for making that call should reevaluate their decision!!

2025-12-04 via Nuitee
B
Bullock couple us
10
2025-12-03 via Nuitee