WoodSpring Suites San Antonio UTSA - Medical Center

Hotels
•
WoodSpring
8.2 (259 reviews)
5534 University Heights Blvd. , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Well-equipped gym
Cons:
Elevators were out of service
Limited amenities
Noise from other residents

Categories

Cleanliness
7.91
Guests noted clean rooms, but some mentioned issues like the room smelling like a dirty wet mop and insufficient amenities.
Service
8.88
Overall, the staff received positive remarks for being friendly and accommodating, though there were some service delays.
Location
8.92
The location was praised for its convenience near freeways, shopping, and dining.
Room Quality
7.87
Rooms were described as clean and cozy, but issues with bed comfort and noise from outside affected the quality perception.
Amenities
6.4
Limited amenities were highlighted; no basic toiletries or kitchen supplies available in the rooms.
Value for Money
8.36
Considering the price point, some guests felt it was satisfactory, though lack of basic amenities affected overall value.
Food and Beverage
8.41
No specific food and beverage options were reported, but a mention of not serving breakfast was noted.
Overall Experience
8.88
Mixed reviews; some guests had a good experience while others faced significant issues like broken elevators and pest control.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:40

Property Description

Convenient Location
Located in San Antonio, WoodSpring Suites San Antonio UTSA - Medical Center offers easy access to popular attractions like The Shops at La Cantera and Six Flags Fiesta Texas.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, air conditioning, and a TV in every room.

Free Parking and Nearby Attractions
Convenient for travelers with a car, the hotel provides free private parking. Explore nearby landmarks like Ripleys Believe It Or Not Museum and The Alamo during your stay.

Book your stay at WoodSpring Suites San Antonio UTSA - Medical Center for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 259 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
K
Karl • family_with_children • us
10
Great value in a good location. Simple and clean with everything you need for a longer stay.
Pros:

I was very happy with my stay at the hotel. I needed a place to stay for 2.5 weeks until I got my apartment. I knew that I would get tired of staying in a small hotel room and having to eat out every night so I wanted to pick a place with a kitchen and a large fridge. I was a little hesitant at first if it would be a good option based on other reviews being all over the place but decided to book it and I was very happy with my stay. The room was very big and I had a couch in it as well. The room itself and the hotel was clean and quiet and the staff was friendly. This hotel is for people that need something simple. If you are looking for a place with a pool and daily breakfast and amenities this is not the place for you but if you need a big room where you can cook yourself and don´t need those extra things, this is perfect. The area itself is also great, there is a Walmart within walking distance and a lot of restaurants close by as well. They also have washers and dryers where you just pay using an app so very easy and I never had to wait for a washer or dryer to be available. Overall this was great value and I would stay here again.

Cons:

The only thing that I would say is that the cleaning schedule was a little confusing because nobody came to clean on the day that I was told but then they came on a different day. So I had to go a couple of times to the front desk to get change of towels, toilet paper and trash bags which was not a big deal.

2026-07-02 • via Nuitee
P
Pineda • solo_traveller • us
1
Horrible staff and managers Maria ,Sasha very unprofessional
Cons:

The front desk staff including management was very rude and unprofessional.

2026-06-16 • via Nuitee
P
Pineda • solo_traveller • us
6
2026-06-12 • via Nuitee
B
Ba • solo_traveller • us
9
2026-06-11 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-06-06 • via Nuitee
V
Vanessa • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

Smells odd, no cleaning provided or sheet changes

2026-06-06 • via Nuitee
P
Pineda • solo_traveller • us
5
2026-06-03 • via Nuitee
S
smith • couple • us
7
Cons:

The bed was super uncomfortable

2026-05-30 • via Nuitee
M
Marisela • solo_traveller • us
8
Pros:

The help from the front desk

Cons:

The dogs

2026-05-09 • via Nuitee
S
Ssndra • solo_traveller • us
9
2026-05-07 • via Nuitee
E
Evie • solo_traveller • us
6
2026-04-24 • via Nuitee
E
Evie • solo_traveller • us
8
2026-04-24 • via Nuitee
E
Evie • solo_traveller • us
6
2026-04-24 • via Nuitee
E
Evie • solo_traveller • us
9
2026-04-24 • via Nuitee
A
Anna • extended_group • us
1
Cons:

We did not stay there unfortunately when we arrived they had given our rooms to other people our reservation was not respected at all but Jeromy apologized even though he had nothing to do with the issue he helped us in everything to make sure our cards weren't charged AT ALL

2026-04-21 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-04-11 • via Nuitee
E
Edward • couple • us
5
Pros:

Location and staff

Cons:

They put me and my pregnant wife on the 4th floor and the elevator was broken the entire time

2026-04-03 • via Nuitee
J
Janine • extended_group • us
5
Good staff and location but lacking in cleanliness
Pros:

Staff were great and the location was perfect for us

Cons:

The sheets and pillowcases seemed like they hadn’t been washed. Bed was not particularly comfortable. Would have been nice if the room came with a few basic dishes instead of just an empty kitchen.

2026-03-23 • via Nuitee
R
Rodriguez • solo_traveller • us
10
Pros:

It was nice, clean and comfortable

2026-03-13 • via Nuitee
G
Geronimo • extended_group • us
10
2026-03-01 • via Nuitee