WoodSpring Suites San Antonio UTSA - Medical Center

Hotels
•
WoodSpring
8.2 (240 reviews)
5534 University Heights Blvd. , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Well-equipped gym
Cons:
Elevators were out of service
Limited amenities
Noise from other residents

Categories

Cleanliness
7.91
Guests noted clean rooms, but some mentioned issues like the room smelling like a dirty wet mop and insufficient amenities.
Service
8.88
Overall, the staff received positive remarks for being friendly and accommodating, though there were some service delays.
Location
8.92
The location was praised for its convenience near freeways, shopping, and dining.
Room Quality
7.87
Rooms were described as clean and cozy, but issues with bed comfort and noise from outside affected the quality perception.
Amenities
6.4
Limited amenities were highlighted; no basic toiletries or kitchen supplies available in the rooms.
Value for Money
8.36
Considering the price point, some guests felt it was satisfactory, though lack of basic amenities affected overall value.
Food and Beverage
8.41
No specific food and beverage options were reported, but a mention of not serving breakfast was noted.
Overall Experience
8.88
Mixed reviews; some guests had a good experience while others faced significant issues like broken elevators and pest control.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:40

Property Description

Convenient Location
Located in San Antonio, WoodSpring Suites San Antonio UTSA - Medical Center offers easy access to popular attractions like The Shops at La Cantera and Six Flags Fiesta Texas.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, air conditioning, and a TV in every room.

Free Parking and Nearby Attractions
Convenient for travelers with a car, the hotel provides free private parking. Explore nearby landmarks like Ripleys Believe It Or Not Museum and The Alamo during your stay.

Book your stay at WoodSpring Suites San Antonio UTSA - Medical Center for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 240 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
G
Guadalupe • extended_group • us
6
2026-01-19 • via Nuitee
D
David • family_with_children • us
9
good and will comeback
Pros:

Clean and cozy

2026-01-19 • via Nuitee
B
Beverly • couple • us
10
Pros:

Gym, laundry area and cleanliness

Cons:

Too may dogs

2026-01-09 • via Nuitee
M
Marí • family_with_children • us
4
2025-12-29 • via Nuitee
A
Alvarado • extended_group • us
10
Pros:

It was good

2025-12-24 • via Nuitee
G
Gerardo • couple • us
3
Not a happy customer
Pros:

Place was clean and staff was good.

Cons:

The cable went out the second night of my stay and wasn't fixed for 3 days i checked out 3 days early and went to another hotel.. i wasn't given a discount or refunded any money. Also the elevator was broken and twice people walked right into my room. Idk but it seemed like the room key worked for several doors🤷one more thing was the vent hood over the stove was broken.. screws had come out of one side of it so it was hanging. The guy at the front desk told me someone would fix it .. i was there for 4 days and no one ever showed up.

2025-12-13 • via Nuitee
E
Evie • solo_traveller • us
7
2025-12-03 • via Nuitee
C
Cathy • couple • us
5
Overall, my stay fell short of expectations and I wouldn’t choose this hotel again
Pros:

The only positives were the convenient location, close to freeways, shopping, and dining.
The gym was well-equipped and maintained.

Cons:

My stay was disappointing, and I would not choose to stay here again. The pillow was lumpy, and the bed was uncomfortable, which made it difficult to sleep. Many of the tenants appeared to be long-term residents, and there was frequent noise and activity in the parking lot at all hours, which felt unsettling.

Additionally, pest control entered and sprayed my room while I was still in it. I was not informed this would occur during my stay, and it was both disruptive and concerning.

2025-11-23 • via Nuitee
A
Adolfo • family_with_children • us
9
2025-10-27 • via Nuitee
J
Jose • couple • us
4
Pros:

Private. No one would bother us. Top corner floor was excellent.

Cons:

Bed was hard. Only was able to have 1 pillow for each when we could have 2. Staff was not in over night to request extra items. The room smelled like a dirty wet mop.

2025-10-12 • via Nuitee
E
Evie • solo_traveller • us
8
2025-10-02 • via Nuitee
L
Lisa
10
Pros:

Room was clean. Staff friendly.

2025-10-01 • via Nuitee
A
Alf
8
Pros:

Did and extended stay. You have to pay extra for cleaning services. I also thought they served breakfast. They didnt. Other than that, not too bad for the price.

2025-09-27 • via Nuitee
F
Fernando
10
Pros:

Good

2025-09-27 • via Nuitee
L
Lazarus • extended_group • us
10
2025-09-20 • via Nuitee
E
Evie • couple • us
8
2025-09-17 • via Nuitee
M
Montanesha
6
Pros:

I usually have a great stay here at this location and will always recommend but for some reason this time I didn’t feel too comfortable. My family and I have stayed here multiple times and it’s always, we usually extend. Out of the times we extended maybe twice we had to

2025-09-16 • via Nuitee
M
manuel • solo_traveller • us
10
It was very convienet and staff was always ready to help.
Pros:

Clean and the gym was very well organized

Cons:

Elevator was down

2025-09-13 • via Nuitee
M
Montanesha
10
Pros:

Clean and comfortable rooms, if you need anything staff is there to help. If you want to clean on your own, they supply the necessities. If you feel the need to upgrade, staff is willing to help. Jeremy and Dylan have done a wonderful job in making sure my family has felt welcomed. Defiantly recommend wood springs medical to those looking for a weekend getaway or even a longer stay.

2025-09-11 • via Nuitee
A
Alexander • partner
10
Pros:

staff was welcoming, the room surprised me of how nice it was.

2025-09-10 • via Nuitee