JW Marriott Hotel Changsha

Hotels
Marriott Hotels & Resorts
9.2 (27 reviews)
567 Furong Middle Road, Yuhua District , Changsha , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great staff interaction
Helpful manager
Cons:
None mentioned

Categories

Cleanliness
9.08
Standard quality for this hotel tier.
Service
9.99
Staff was helpful, and many could speak English fluently.
Location
9.09
Standard quality for this hotel tier.
Room Quality
9.04
Standard quality for this hotel tier.
Amenities
9.07
Suggestion for improved fitness center mentioned.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Standard quality for this hotel tier.
Overall Experience
9.25
Fabulous experience highlighted by helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:55

Property Description

Luxurious Accommodation
JW Marriott Hotel Changsha, situated near popular attractions like He Long Sports Center and Tianxin Pavilion, offers elegantly furnished air-conditioned rooms with modern amenities, including a coffee machine and a safety deposit box. Some rooms even feature a cozy patio for guests to unwind.

Top-notch Facilities
Guests can enjoy a refreshing dip in the indoor pool, relax in the hot tub, or indulge in delicious meals at the on-site restaurant. The hotel also provides a fitness center for health enthusiasts and room service for added convenience.

Exceptional Services
With a bilingual staff fluent in English and Chinese, JW Marriott Hotel Changsha ensures a seamless stay for all guests. Additionally, services like car rental and a business center are available to cater to the needs of business travelers.

Experience luxury and comfort at JW Marriott Hotel Changsha.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CSX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 27 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.25
couple cn
1
2026-01-19 via Nuitee
K
kuan zhi couple my
10
2026-01-13 via Nuitee
子龙 solo_traveller cn
10
2026-01-02 via Nuitee
M
María Del Carmen family_with_children es
10
Pros:

Desayuno fantástico y la habitación comodisima

2025-12-02 via Nuitee
M
Martin partner
10
Pros:

Just Beautiful,
Nice building , the staff was great .
Morning breakfast buffet was more than I could have asked for .
I had a wonderful time !
Now , I am spoiled !

2025-10-05 via Nuitee
P
Priscilla extended_group gh
9
2025-09-05 via Nuitee
M
Mikhail solo_traveller ru
10
Pros:

All was fine

2025-08-27 via Nuitee
M
Matthew family_with_children gb
8
2025-08-17 via Nuitee
F
Ferhat solo_traveller tr
10
Pros:

Herşey için teşekkürler

2025-07-06 via Nuitee
H
Hongwei family
10
Pros:

I really love people from this hotel. My daughter (3.5 years old) was impressed that almost everyone (manager and people who works in the restaurant) she met here could speak English fluently. She did not have trouble to communicate with them at all. The manager Nataly was super helpful when she helped my dad get the elevator to the lobby for his Didi. All in all, we had a fabulous experience in this location. The only thing I would suggest is to have more free weight area in the fitness center, if possible.

2025-06-16 via Nuitee
E
Enghock young couple sg
9
It was a very enjoyable stay.
Pros:

The staff are extremely helpful. I appreciate the assistance given by Natalie (duty manager) very much.

Cons:

Even though most air-conditioned common areas of the hotel are designated as non-smoking areas, I have encountered a few clients smoking at the lift lobby on 45th floor. Perhaps, the hotel could reinforce this.

2025-05-23 via Nuitee
F
Fang young couple cn
10
Exceptional
2025-04-14 via Nuitee
J
Jasline
10
Best Hotel for me in 长沙
Pros:

Amazing stay with amazing staffs whom had rendered alot of help for a first timer that landed in the middle of the night, thanks JW Marriott Hotel Changsha for your effort and support during my stay 🤗

2025-02-15 via Nuitee
M
Michel review category business travellers nl
9
Perfect to stay for travel
Pros:

Brand new, great staff, really a place to unwind. Japanese restaurant fantastic

Cons:

Maybe for western people have at the buffet restaurant at 3rd floor an a la carte menu.

2024-11-13 via Nuitee
M
Mohamed review category business travellers ly
9
Superb
Pros:

Everything!

Cons:

The spa was overrated.

2024-11-03 via Nuitee
V
Verified traveler
10
Pros:

The hotel room we stayed at was very clean and building looks pretty brand new. My friend and I were really impressed by the interior and amenities of the hotel. The staff even upgraded our room with a better view. You have to take an elevator up to the concierge, which has a chill dining/bar area, and then from there, another elevator up to your room, which I find interesting, because this way, it can avoid seeing many in/outs of people on the main first floor which sometimes could be deliveries etc. Overall, it was a great stay, if I ever come back to Changsha, I’ll definitely come back to this hotel.

2024-09-20 via Nuitee
Y
Yonghe young couple sg
9
Superb
2024-08-22 via Nuitee
D
Dhirendra review category business travellers in
10
Exceptional
Pros:

Everything

Cons:

Add 2-3 Asian or Indian dishes also in all day menu

2024-08-19 via Nuitee
J
Joseph
10
Pros:

Can’t go wrong with Marriott and the price was ok. Very good calue

2024-07-20 via Nuitee
G
Greg review category business travellers nz
8
Really nice
Pros:

Neat, tidy, clean, spacious and an excellent breakfast

Cons:

Bar fridge was not working and the heated toilet seat that could not be switched off in 36 degree weather

2024-07-18 via Nuitee