AC Hotel by Marriott Downtown Los Angeles

Hotels
•
AC Hotels by Marriott
9.4 (1205 reviews)
1260 South Figueroa Street , Los Angeles , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Cleanliness
Location
Cons:
Small rooms
Limited restaurant hours

Categories

Cleanliness
9.41
Generally clean upon arrival, but minor complaints about room design affecting comfort.
Service
9.99
Staff was very happy, polite, and helpful.
Location
9.92
Great location close to many restaurants and venues.
Room Quality
8.87
Rooms were compact and some had minor functional issues.
Amenities
8.9
Amenities were satisfactory overall, but some restaurants were not open during the stay.
Value for Money
9.36
Pricing is slightly high for the amenities but acceptable for the location.
Food and Beverage
8.91
Food options available but limited at times due to restaurant hours.
Overall Experience
9.88
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:15

Property Description

Modern Comforts and Convenience

Luxurious Amenities

Prime Location for Exploring

Ideally located in Los Angeles, AC Hotel by Marriott Downtown Los Angeles provides a blend of modern comforts and convenience. The 4-star hotel offers air-conditioned rooms, free bikes, free WiFi, and a fitness centre, ensuring a pleasant stay for guests. Indulge in American and Japanese dishes at the restaurant, unwind with a cocktail at the bar, and start your day with a delicious American breakfast. Relax on the terrace, utilize the business centre, and enjoy the convenience of vending machines with snacks and drinks. With attractions like Microsoft Theater and Staples Center just steps away, this hotel is the perfect choice for exploring the vibrant city of Los Angeles. Book your stay now for an unforgettable experience at AC Hotel by Marriott Downtown Los Angeles.

Important information:

When traveling with pets, please note that an extra charge of $150 per pet, per applies. Please note that the property can only allow pets with a maximum weight of 25lbs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 63.80 per day.

Location

Guest Reviews

9.4
Based on 1205 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.88
P
Pavlo • couple • us
10
2026-06-20 • via Nuitee
T
TERUMASA • solo_traveller • jp
10
2026-06-20 • via Nuitee
A
Angela • extended_group • us
10
2026-06-16 • via Nuitee
V
Vanessa • solo_traveller • us
1
Serious Privacy Concerns and Disappointing Resolution
Pros:

La ubicación

Cons:

I chose this hotel based on a previous positive experience, but this stay was very disappointing. During my stay, I reported concerns involving unauthorized access to my room, personal belongings being handled, and a sanitation issue that was documented and reported to management.
What disappointed me most was the lack of a meaningful resolution. Despite reporting the incidents immediately, requesting review of available records, and following up through the appropriate channels, I was ultimately informed that no wrongdoing had been found and was offered only a one-night refund.

As a repeat guest and Bonvoy member, I expected greater accountability and a more thorough response to concerns involving guest privacy, room access, and sanitation.

2026-06-15 • via Nuitee
M
MEDRANO • solo_traveller • mx
10
2026-06-15 • via Nuitee
M
Madelyne • solo_traveller • us
9
2026-06-15 • via Nuitee
N
Noémie • couple • fr
8
Tout parfait mais punaises de lit …
Pros:

Tout était super, chambre avec une vue incroyable, literie confortable, déjeuner délicieux les restaurants excellent

Cons:

J’ai attrapé des punaises de lit … c’est affreux ça gratte j’ai des boutons partout sur le corps, en espérant ne pas ramener ça chez nous dans notre maison .. ça à gâcher la fin du voyage …

2026-06-14 • via Nuitee
N
Nino • extended_group • ba
9
2026-06-12 • via Nuitee
A
ANDRE • solo_traveller • cm
8
2026-06-12 • via Nuitee
F
Filippo • couple • it
10
2026-06-10 • via Nuitee
W
walterpT166CJ • Business
10
Great customer service
Pros:

Great service from restaurant and hotel staff. Jackeline Merino provided excellent customer service.

2026-06-09 • via Tripadvisor
N
Norma • couple • us
10
2026-06-09 • via Nuitee
S
Sabina • family_with_children • au
10
Pros:

Everything

2026-06-08 • via Nuitee
K
Khanyisile • solo_traveller • za
8
Pros:

Walking distance to the convention centre and the metro. Staff were really helpful. Good breakfast. All in all great stay.

Cons:

Nil

2026-06-06 • via Nuitee
S
seraphem6 • Business • Baltimore, Maryland
10
Amazing stay!!! Thank you Antonio!
Pros:

This is my go to place to stay in LA. I’ve stayed here Before and have had nothing but good experiences here. This time I thought I would stay on the Moxy of the hotel. I found out that the Moxy side was not for me, perhaps for a younger crowd, and wanted to see if I could switch to the AC side. Even though I knew this would be a pain, Antonio at the front desk did a wonderful job. He was patient Sweet and Kind, possibly some of the best customer service I’ve ever received in LA. He had no problem switching hotels for me. Helped me figure out what I was looking for, and took the time to make sure everything was perfect. Might’ve been a slight more than the Moxy side, but had all the amenities I was looking for, my room was perfect and clean!
I couldn’t believe how well he dealt with my problem. He was fast efficient, and had a smile on his face, which I think we can all say that doesn’t always happen when somebody shows up at the front desk, wanting to make a change or has a problem . Antonio alone will be one of the reasons why I tell everybody to go to the AC and why I will always come back here! What an unbelievably wonderful experience I had thank you Antonio and thank you AC

2026-06-04 • via Tripadvisor
A
Aden • couple • us
2
2026-06-04 • via Nuitee
P
Passenger58133202815 • Family • San Antonio, Texas
10
Great!!
Pros:

Had a great stay! And the service at the AC Bar and Bistro was a favorite of mine. I really enjoyed and appreciated the customer service from the waiter Horacio. And the was great as well!

2026-06-03 • via Tripadvisor
D
duygu • solo_traveller • tr
7
otel güzeldi fakat bir sonrakine kesinlikle başka bir lokasyon tercih ederim.
Pros:

otelin kompleks bir hizmet sunuyor olması güzeldi, içeride bir çok restotranta, bara, fitness centera ulaşabiliyor olmak güzeldi.

Cons:

otelin bulunduğu konum korkunç, dışarıda bir sürü bağımlı ve evsiz insan var ve hiç güvenli değildi. restorant personelinin tamamı anlayamadığım bir şekilde kaba ve mutsuzdu. gerçekten yemekte aldığım hizmetten hiç memnun kalmadım.

2026-06-01 • via Nuitee
M
myboys1222222 • Business • Rancho Santa Margarita, California
6
The best part of my stay was Alex M who brought extra linens and creamers to my room. He was very kind and accommodating
Pros:

This hotel is not great. No sense of urgency at the front desk.

2026-05-31 • via Tripadvisor
J
Joseyla • solo_traveller • us
10
2026-05-31 • via Nuitee