Amari Kuala Lumpur

Hotels
•
Amari
9 (1351 reviews)
No.3, Jalan Bangsar, KL Eco City , Kuala Lumpur , MY

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Price
Room Temperature

Categories

Cleanliness
9.14
Room is well prepared and cleanliness is top-tier.
Service
9.11
Friendly and helpful staff provide excellent service, especially Siva.
Location
9.15
Prime location with easy access to shopping malls.
Room Quality
8.6
Rooms are comfortable, though air conditioning is on the warmer side.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
9.09
Overall good value considering location and service.
Food and Beverage
9.14
Breakfast was excellent with a wide variety of choices.
Overall Experience
9.11
Exceeded all expectations; wonderful and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:43

Property Description

Luxurious Accommodation
Experience sophisticated rooms equipped with modern amenities and elegant decor, ensuring a comfortable stay.

Premium Facilities
Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a relaxing and convenient retreat.

Convenient Location
Located just 1.1 km from Mid Valley Megamall, with easy access to KL Sentral and other key attractions, making it an ideal choice for both leisure and business travelers.

Book your stay at Amari Kuala Lumpur for a memorable and luxurious experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 1351 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
S
Sabine • solo_traveller • de
7
2026-10-31 • via Nuitee
S
Syaida • solo_traveller • my
8
2026-10-30 • via Nuitee
E
Engy • solo_traveller • nl
10
Pros:

Very clean, amazing staff (very responsive), great breakfast, great dine-in

2026-10-25 • via Nuitee
S
surieyani • extended_group • my
9
2026-10-24 • via Nuitee
S
surieyani • extended_group • my
9
2026-10-24 • via Nuitee
F
FUI YUAN • solo_traveller • my
10
Pros:

Staff were attentive and courteous. The breakfast was great (salad bar, roti canai and egg station). Room was spacious, comfy bed and pillows. Walking distance to The Gardens Mall and Mid Valley Megamall. Hope to stay at this hotel again.

2026-10-23 • via Nuitee
A
Anna • extended_group • my
10
2026-10-22 • via Nuitee
S
Shaulaan • couple • mv
10
2026-10-22 • via Nuitee
R
Raunak • extended_group • np
8
Close to city area for shopping and traveling with good breakfast
Pros:

Breakfast was awesome

Cons:

The room was a bit small
The drinking water wasn’t bottled water

2026-10-20 • via Nuitee
F
Farah Najian • couple • my
10
2026-10-13 • via Nuitee
L
Linda • solo_traveller • sg
9
Comfortable, Clean and Central Location
Pros:

Love the location

Cons:

The bed in my room is too soft and it sinks in. The mattress topper does not really help. Gives me back pain.

2026-10-12 • via Nuitee
I
Igat Marcus • solo_traveller • my
8
Comfort away from home.
Pros:

Room, location, staffs, atmosphere.

Cons:

Shower gel was not refilled after emptied, hotel policy or housekeeping overlooked?

2026-10-08 • via Nuitee
R
Rahimah • solo_traveller • sg
8
2026-09-18 • via Nuitee
E
Emmanuel • couple • nz
10
Exceptionally amazing
Pros:

Everything about the property was fantastic. Location cleanliness. staff.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Muslim • solo_traveller • ae
9
2026-09-13 • via Nuitee
M
Mohamad Sufan • couple • my
10
2026-09-12 • via Nuitee
A
Angèle • solo_traveller • id
3
Not coming back.
Pros:

The staff is here to help and really comprehensive.

Cons:

A five-star hotel? Absolutely not.
I honestly do not understand how this hotel can claim to be a five-star property. For around €90 per night, this has been one of the most disappointing hotel experiences I have ever had.
The food is really bad. I had some of the worst carbonara of my life — seriously, how can you call that carbonara? And I won’t even get started on the breakfast: most of it consists of tasteless, industrial products with absolutely nothing that feels worthy of a five-star hotel. The only real exception was the local food, which was genuinely delicious and full of flavour.
There is no Smart TV, and I spent nearly three hours trying to connect my laptop via HDMI, because the TV kept disconnecting. Luckily, I had my own laptop and HDMI adapter — but what are other guests supposed to do? Watch Malaysian TV? At this price, providing a functional Smart TV really shouldn't be too much to ask.
There is also no drinking water provided. When I asked, I was told to drink the tap water. At the very least, providing glass bottles filled with filtered water would feel much more professional and appropriate for a hotel of this supposed standard.
And then there is this swimming pool. There are only around five sunbeds for an enormous number of guests, while a large space right next to the pool is practically empty, with only two or three armchairs. I had planned to spend the day relaxing by the pool, but it turned out to be the worst area.
I do want to acknowledge that, following my complaint, the hotel refunded me half a night's stay as a gesture of apology. This genuinely made a difference and allowed me to enjoy the rest of my stay a little more. A special mention, however, to the TV engineer and the Assistant Manager, who were both absolutely lovely and genuinely tried to help. They listened to my concerns and understood my requests. My frustration is certainly not directed at them. The real responsibility for these issues clearly lies much higher up.

2026-09-09 • via Nuitee
L
Lee Hua • solo_traveller • my
8
2026-09-08 • via Nuitee
N
Nurul fatihah • couple • my
8
2026-09-06 • via Nuitee
G
Guy • couple • us
10
Home away from home.
2026-09-06 • via Nuitee