Amari Kuala Lumpur

Hotels
•
Amari
9 (1351 reviews)
No.3, Jalan Bangsar, KL Eco City , Kuala Lumpur , MY

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Price
Room Temperature

Categories

Cleanliness
9.14
Room is well prepared and cleanliness is top-tier.
Service
9.11
Friendly and helpful staff provide excellent service, especially Siva.
Location
9.15
Prime location with easy access to shopping malls.
Room Quality
8.6
Rooms are comfortable, though air conditioning is on the warmer side.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
9.09
Overall good value considering location and service.
Food and Beverage
9.14
Breakfast was excellent with a wide variety of choices.
Overall Experience
9.11
Exceeded all expectations; wonderful and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:43

Property Description

Luxurious Accommodation
Experience sophisticated rooms equipped with modern amenities and elegant decor, ensuring a comfortable stay.

Premium Facilities
Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a relaxing and convenient retreat.

Convenient Location
Located just 1.1 km from Mid Valley Megamall, with easy access to KL Sentral and other key attractions, making it an ideal choice for both leisure and business travelers.

Book your stay at Amari Kuala Lumpur for a memorable and luxurious experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 1351 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
R
Rahimah • solo_traveller • sg
8
2026-09-18 • via Nuitee
E
Emmanuel • couple • nz
10
Exceptionally amazing
Pros:

Everything about the property was fantastic. Location cleanliness. staff.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Muslim • solo_traveller • ae
9
2026-09-13 • via Nuitee
M
Mohamad Sufan • couple • my
10
2026-09-12 • via Nuitee
A
Angèle • solo_traveller • id
3
Not coming back.
Pros:

The staff is here to help and really comprehensive.

Cons:

A five-star hotel? Absolutely not.
I honestly do not understand how this hotel can claim to be a five-star property. For around €90 per night, this has been one of the most disappointing hotel experiences I have ever had.
The food is really bad. I had some of the worst carbonara of my life — seriously, how can you call that carbonara? And I won’t even get started on the breakfast: most of it consists of tasteless, industrial products with absolutely nothing that feels worthy of a five-star hotel. The only real exception was the local food, which was genuinely delicious and full of flavour.
There is no Smart TV, and I spent nearly three hours trying to connect my laptop via HDMI, because the TV kept disconnecting. Luckily, I had my own laptop and HDMI adapter — but what are other guests supposed to do? Watch Malaysian TV? At this price, providing a functional Smart TV really shouldn't be too much to ask.
There is also no drinking water provided. When I asked, I was told to drink the tap water. At the very least, providing glass bottles filled with filtered water would feel much more professional and appropriate for a hotel of this supposed standard.
And then there is this swimming pool. There are only around five sunbeds for an enormous number of guests, while a large space right next to the pool is practically empty, with only two or three armchairs. I had planned to spend the day relaxing by the pool, but it turned out to be the worst area.
I do want to acknowledge that, following my complaint, the hotel refunded me half a night's stay as a gesture of apology. This genuinely made a difference and allowed me to enjoy the rest of my stay a little more. A special mention, however, to the TV engineer and the Assistant Manager, who were both absolutely lovely and genuinely tried to help. They listened to my concerns and understood my requests. My frustration is certainly not directed at them. The real responsibility for these issues clearly lies much higher up.

2026-09-09 • via Nuitee
L
Lee Hua • solo_traveller • my
8
2026-09-08 • via Nuitee
N
Nurul fatihah • couple • my
8
2026-09-06 • via Nuitee
G
Guy • couple • us
10
Home away from home.
2026-09-06 • via Nuitee
A
Ann • solo_traveller • my
9
2026-09-05 • via Nuitee
C
Chiew • couple • my
8
Everything is good except location
Pros:

clean and comfy, good buffet breakfast with variety of food choices

room was spacious and clean

Cons:

location is a little bit awkward, had to turn the merry go round before arriving if driving, not straight forward walking distance to midvalley or garden mall

must be driving if want to go out, nearby is just one 711 which would required walking across 2 buildings distance

in room dining took quite long time to arrive at night, and was told the food sent to wrong room 🥹
(however, free fruits was being served next day)

breakfast buffet was great but very crowded, tables are hard to secure when going in at peak hours, had to sit at outdoor with roti canai station which could be a little

2026-09-04 • via Nuitee
C
Clara • couple • my
7
Good and comfortable
Pros:

It’s very convenient

Cons:

The parking is too crowded

2026-09-04 • via Nuitee
L
LIAN HONG • couple • my
7
2026-09-04 • via Nuitee
C
Clara • couple • my
7
2026-09-04 • via Nuitee
N
nur ain syafika • couple • my
8
2026-09-02 • via Nuitee
S
Said • couple • nl
9
2026-09-02 • via Nuitee
N
Nahd aladeeb • solo_traveller • ye
10
Pros:

كل شيء

Cons:

لا شيء

2026-09-02 • via Nuitee
I
Ilse • family_with_children • nl
10
Clean, spacious and very comfortable
Pros:

We absolutely love the clean and spacious rooms. The beds are the best! The shampoo, conditioner and shower gel smell delicious, love it. The breakfast is amazing with so much choice. We like that the hotel is connected to the malls. And as a family of 5 we like to have the connecting doors. It is perfect to get the hotel experience as a family and have the kids close yet have some privacy. It is very convenient to take a grab from the hotel to the airport. It usually takes less than an hour because the hotel is not in a crowded area. Yet it’s still close to the centre.
The people working there are super friendly and helpful. From reception to breakfast buffet to cleaners to concierge and security. Each and everyone goes the extra mile. Thank you!!

Cons:

We love Amari hotel and will come back. But would like to see the pool open until midnight. It’s so nice to go for a short swim after dinner & shopping. 😊

2026-08-31 • via Nuitee
H
HIROSHI • solo_traveller • jp
8
快適
Pros:

清潔

2026-08-30 • via Nuitee
K
KOH-FOO • couple • sg
8
Comfortable, convenient but lacking night entertainment
Pros:

Environment and close to shopping malls

Cons:

The wifi is not reliable as access wifi signal is very weak especially up in the room

2026-08-29 • via Nuitee
M
Mohammed • family_with_children • gb
9
Sojib the room cleaner was excellent, nice, polite and helpful.
Pros:

I liked the size of the room. We booked two rooms and both rooms were very good size for families with little children.

Cons:

There were nothing really that I dislike.

2026-08-28 • via Nuitee