Hotel HO Merida

Hotels
7.7 (2746 reviews)
Calle 62 No. 515 entre 65 y 67 CP. 97121 , Mérida , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Good value for money
Cons:
Cleanliness issues
Basic room quality
Service inconsistencies
Poor breakfast options

Categories

Cleanliness
6.7
Several reviews mention issues with bathroom cleanliness and general room conditions.
Service
8.7
Staff were described as very welcoming and friendly, although some service-related complaints were mentioned.
Location
9.2
Multiple reviews highlight the excellent location and convenience.
Room Quality
6.7
Various comments indicate that rooms are basic, dark, and show signs of dampness.
Amenities
7.7
Amenities received mixed reviews, with some praising the common areas but critiquing breakfast quality.
Value for Money
7.7
Good value mentioned, though discrepancies in service quality were noted given the price.
Food and Beverage
7.2
Food and beverage quality was highlighted as decent but with some complaints about breakfast.
Overall Experience
7.7
General sentiment indicates a decent experience, but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:04

Property Description

Luxurious Accommodation
Hotel HO Merida offers 4-star accommodation in Mérida, just 300 metres from Main Square. The air-conditioned rooms are elegantly furnished and come with free WiFi, ensuring a comfortable stay.

Relaxing Outdoor Amenities
Guests can unwind by the outdoor swimming pool or explore the lush garden and terrace areas. The perfect spots to enjoy the sunny weather and create unforgettable memories.

Convenient Services
From the 24-hour front desk to the concierge service and currency exchange, Hotel HO Merida ensures that guests' needs are met promptly and efficiently.

Experience luxury and relaxation at Hotel HO Merida in Mérida. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 2746 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 7.7
A
Angélica • family_with_children • mx
9
Bueno
Pros:

Ubicación

Cons:

Sin comentarios, todo bien.

2026-03-21 • via Nuitee
N
Nathanael Abundes • family_with_children • mx
8
Pros:

La Ubicación

Cons:

Cuarto muy humedo

2026-03-21 • via Nuitee
M
Mar Y Perla • solo_traveller • mx
10
Placentera estancia en HO hotel.
Pros:

Muy lindo, súper céntrico ya que llegas casi a una cuadra a la plaza donde la catedral. Una alberca pequeña pero muy linda y agradable, el desayuno bien. La recamara en mi caso justo para una persona, tal vez dos, pero todo muy bien.

Cons:

Poco mas de variedad en el desayuno pero todo muy bien en el servicio y la amabilidad.

2026-03-19 • via Nuitee
F
Fabrice • family_with_children • fr
9
Pros:

Plein centre ville et calme. Le prix. Le parking.
Les très belles parties communes de l'hôtel.

Cons:

Chambre un peu vieillote.

2026-03-18 • via Nuitee
C
Christin • family_with_children • de
6
Pros:

Die Lage ist super und das Hotel hatte einen Parkplatz.

Cons:

Das Hotel wirkt etwas in die Jahre gekommen. Die Einrichtung sah schon sehr benutzt aus und es roch feucht oder nach Schimmel in dem Zimmer. Außerdem kam von der Dusche immer ein Abflussgestank in das Zimmer gezogen.

2026-03-17 • via Nuitee
N
Nathalie • family_with_children • fr
6
Rapport qualite prix correct, on n est pas dans le luxe mais emplacement parfait
Pros:

L emplacement
Ideal pres du quartier historique et non loin a pied de la gare routiere
Assez calme
Le fait de loger dans une ancienne hacienda est un privilege, cadre agreable pour prendre le petit dejeuner dans la cour avec une belle vegetation

Cons:

Confort spartiate
Equipement minimum
Petit dejeuner de la 2eme nuit nous a ete refuse le matin meme a cause de l accueil d un groupe (?), un peu juste apres pour sortir en prendre un a l exterieur et ne pas rater notre bus..
Erreur d information sur l heure de depart d une excursion commandee et payee (plus chere en plus) a l hotel..resultat une heure perdue..dommage

2026-03-17 • via Nuitee
R
Romina • couple • it
8
2026-03-16 • via Nuitee
E
ERWAN • family_with_children • fr
7
Hotel bien placé juste a côté de la place principale
Pros:

L'emplacement proche du centre ville, la qualité du personnel, le petit dejeuné, le parking facile pour se garer

2026-03-15 • via Nuitee
C
Cristina • family_with_children • mx
9
2026-03-15 • via Nuitee
2
20 • couple • fr
9
2026-03-14 • via Nuitee
F
Francisco Manuel • family_with_children • mx
8
Podria estar mejor.
Pros:

La ubicación. Está cerca de todo

Cons:

No cambiaron las toallas en los 3 dias que estuve, las puertas son antiguas y se ve a afuera hacia adentro por algunas rendijas. El baño tenia problemas en el llenqdo del tanque y aunque se reportó, no lo arreglaron. Por lo demás, por el precio, está bien a secas.

2026-03-13 • via Nuitee
C
Cristina • family_with_children • mx
6
Pros:

La alberca

Cons:

La habitación que me dieron estaba súper incómoda, no se veía presentable y ni agradable, desde que hice check in la chica no daba una apariencia amable, parecía que estaba porque la obligaban a estar en recepción.
He tenido estancias anteriores y todo perfecto 💯 por eso me daba gusto regresar, había un chico en recepción que te atiende muy bien, desconozco si era su off, pero el día que no estaba cambió por complemento la percepción del hotel.

2026-03-13 • via Nuitee
L
Lopez • family_with_children • mx
9
2026-03-13 • via Nuitee
J
Julieta • family_with_children • us
1
Pros:

The hotel staff is not helpful, this place only has one person in the front the hotel has no help available with the luggage. Place is not too clean.

Cons:

Price

2026-03-13 • via Nuitee
R
Rebeca • family_with_children • mx
7
2026-03-12 • via Nuitee
B
Benjamin • couple • at
8
Eine nette Unterkunft, nicht allzu teuer.
Pros:

Gute Lage, hat die Option für einen Parkplatz, der Pool ist nett

Cons:

Das Zimmer hatte keine Fenster und die Matratze war mit einer Plastikfolie unterlegt. Das Klo hat manchmal Spülschwierigkeiten.

2026-03-10 • via Nuitee
S
Sztanics • couple • hu
10
Kellemes szálláshely Merida központjában.
Pros:

Nagyon jó elhelyezkedés, egyedi stílus.

Cons:

Nem volt ilyen.

2026-03-08 • via Nuitee
R
Robert • family_with_children • fr
8
Pros:

Bel hôtel dans une ancienne hacienda , en plein centre ville et près du zocalo. Grand parking. Petite piscine.

Cons:

Rien

2026-03-07 • via Nuitee
P
Paulo • couple • pt
9
2026-03-06 • via Nuitee
C
Caroline • solo_traveller • gb
7
Pros:

Terrific location very central to the main square, this does mean a noisy road though.

Cons:

On arrival we were abruptly told they would show us the room and we can take it if we want but there are no others. It wasn't a good start to the interaction and created an unpleasant welcome.

2026-03-06 • via Nuitee