APA Hotel & Resort Osaka Umeda Eki Tower

Hotels
APA Hotels&Resorts
8.2 (20000 reviews)
Kita-ku Sonezaki 2-8-32 , Osaka , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Service
Cons:
Room Quality
Check-in process

Categories

Cleanliness
7.94
There were mentions of cleanliness being good, but some reviews indicated issues.
Service
8.41
The front desk support was highlighted as excellent, but there were concerns about automated check-ins.
Location
8.95
Multiple reviews praised the location as very convenient for sightseeing and access.
Room Quality
7.4
Several reviews indicated that rooms were small and cramped.
Amenities
8.43
Facilities such as the public bath and additional services received positive feedback.
Value for Money
7.89
Described as good value for money, though some felt it could be better.
Food and Beverage
8.44
Breakfast was positively mentioned, reflecting a good dining experience.
Overall Experience
8.11
General sentiment of a good stay overall, though not without its shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Central Location
Situated in the heart of Osaka, APA Hotel & Resort Osaka Umeda-eki Tower offers comfortable rooms with modern amenities, including free WiFi and a restaurant. Explore nearby attractions like Hosei-ji Temple and Hankyu Men's Osaka within walking distance.

Cozy Rooms with Essential Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, desk, and a private bathroom featuring a bidet and complimentary toiletries. Enjoy the convenience of a fridge in each room for added comfort during your stay.

Helpful Bilingual Staff and Nearby Attractions
Our friendly staff, fluent in English and Japanese, are available 24/7 at the reception to assist you. Discover cultural sites such as Hokai-ji Temple and Taiyū-ji Temple just a stone's throw away.

Book now for a memorable stay at APA Hotel & Resort Osaka Umeda-eki Tower!

Important information:

Swimming pool: Closed from Mon, Sep 22, 2025 until Sun, Jul 5, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
Y
YOSHIDA solo_traveller jp
9
快適でした
Pros:

清潔で快適だった

Cons:

立地、仕方ないが周囲が繁華街で汚い。
ホテルが出来て街も変わっていくことを期待します

2026-06-20 via Nuitee
B
Barry solo_traveller au
7
Always know what your going to get at APA hotels Clean reasonable priced
Pros:

great as per usual and always clean.

Cons:

same vibe from staff not a warm welcoming very strict female insisting to check in via self check in even when it did not register my stay . Its my third stay this year at this APA and always encounter rude female staff and I stay at a lot of hotels over Japan and never encounter this.

2026-06-20 via Nuitee
J
Joshua family_with_children au
9
Lovely hotel, having Lawson in it is great, the best view and friendly staff.
Pros:

The view, the location to restaurants and the size room we got.

Cons:

The price of the gym fit guest that have already paid so much is ridiculous.

2026-06-20 via Nuitee
G
GOU couple jp
9
2026-06-20 via Nuitee
C
Christophe solo_traveller fr
10
2026-06-20 via Nuitee
A
ASAVI family_with_children it
10
Meraviglioso
Pros:

La posizione molto comoda è molto facile arrivare alla stazione centrale di Osaka e ai centri commerciali

2026-06-20 via Nuitee
O
OZAN couple tr
9
2026-06-19 via Nuitee
L
Leo Mattias solo_traveller no
4
Cons:

They bathroom was dirty and the bathtub har hair in it…

2026-06-19 via Nuitee
Y
Yukyko couple es
10
2026-06-19 via Nuitee
J
Juan Carlos solo_traveller es
4
Pros:

Facilities were modern and clean. The staff was very nice and helpful.

Cons:

The beds and pillows are the most uncomfortable I've ever seen. We slept terribly an it made our trip significantly worse. The rooms are small but that's pretty standard for Japan. The pool was closed, even though it was summer already (June). Also it's important to mention that in the hotel it says you have to pay an entrance fee for the pool and the gym. Breakfast was varied but not very good quality.

2026-06-19 via Nuitee
G
Grayson solo_traveller jp
10
2026-06-19 via Nuitee
M
makoto solo_traveller jp
8
2026-06-19 via Nuitee
さやか solo_traveller jp
8
普通
Pros:

大浴場に疲れを癒してもらいました。

Cons:

フロアのスタッフで、少し対応にストレスを感じる場面がありました。スタッフにとって日常の行動も慣れない客にとっては分からないことも多々あります。そう言った時の最初の雰囲気って相手さまざまな感情を与えやすいと思います。きっとスタッフの方はそんなつもりはなかったのでしょうが、あしらわれているような印象を受けたのは少し残念でした。

2026-06-19 via Nuitee
L
Laura solo_traveller gb
8
2026-06-19 via Nuitee
石田 solo_traveller jp
8
2026-06-19 via Nuitee
solo_traveller jp
8
2026-06-19 via Nuitee
K
Kjeld couple de
9
2026-06-19 via Nuitee
M
Munetoshi couple jp
10
最高
Pros:

アメニティの充実、寝具が快適、テレビ上で各種案内

2026-06-19 via Nuitee
D
Diana couple ar
8
2026-06-19 via Nuitee
M
Madeline solo_traveller us
8
Definitely coming back!
Pros:

Great location, Clean, spacious!

Cons:

Every was great.

2026-06-19 via Nuitee