PARKROYAL Langkawi Resort

Hotels
Parkroyal Hotels & Resorts
9.1 (3594 reviews)
Lot 60199 Pantai Tengah Bandar Padang Matsirat , Pantai Cenang , my

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Stunning beachfront location
Friendly staff
Cons:
Service delays
Lack of training for staff

Categories

Cleanliness
8.4
Cleanliness was decent, but service quality fell short, impacting the overall feeling of comfort.
Service
9.4
Staff were friendly and accommodating, although overwhelmed and lacking training, impacting overall efficiency.
Location
9.9
Stunning beachfront location that enhances the overall experience.
Room Quality
8.9
Rooms were spacious and well-maintained, overall comfort was satisfactory.
Amenities
9.4
Great pool area and facilities, though some were overcrowded.
Value for Money
8.9
Good value considering the location and amenities, despite some service shortcomings.
Food and Beverage
8.4
Food was generally good, but service delays and menu limitations affected the experience.
Overall Experience
9.5
A beautiful resort with potential, but areas needing improvement prevent a seamless luxury experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:25

Property Description

Luxurious Beachfront Accommodation

  • 5-star resort with stunning beachfront views
  • Outdoor pool, fitness center, and lush garden
  • Enjoy room service, restaurant, and children's playground

Exceptional Amenities

  • 24-hour front desk, airport transfers, and kids' club
  • Free WiFi throughout the property
  • Select rooms feature balconies and city views

Delightful Dining Options

  • Indulge in buffet, continental, or American breakfast
  • Explore nearby attractions like Pantai Tengah Beach and Underwater World Langkawi
  • Just 5 km from Langkawi International Airport

To book your luxurious stay by the beach, make your reservation at PARKROYAL Langkawi Resort today!

Important information:

From 1 January 2023, a tourist tax of MYR 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that a compulsory room deposit of MYR 200 net per room per night will be collected upon check-in.

The Sky Pool is accessible to guests aged 18 years and above.

Extra beds can be requested for an additional charge when booking the following rooms only:

- Premier Ocean View King
- Premier Ocean View Twin,
- Deluxe Ocean View Suite
- Premier Ocean View Suite
- Premier Ocean View Suite with Private Pool
- PARKROYAL Suite

The Langkawi Tourism Fee is set to MYR 10 per room, per day, effective 1st January 2025, in line with the Langkawi Municipal Council.

For key events, a charge of MYR 20 per night will apply. Key events include Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.

New Year’s Eve Dinner for December 31, 2026, is included in the price.

Children will incur an additional charge when using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.1
Based on 3594 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.9
Room Quality: 8.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
H
Hojoon solo_traveller au
7
Pros:

Room layout and staff

Cons:

Bathroom has funcrional problem. Toilet didnt work couple times and setup is not good

2026-05-30 via Nuitee
G
Gahee family_with_children sg
8
2026-05-30 via Nuitee
T
Tarmizi Ibrahim solo_traveller my
10
2026-05-30 via Nuitee
منصور ابوبكر solo_traveller ae
10
Pros:

Everything was perfect and breakfast was also one of the best 👌

Cons:

Inside villa there was a bad smell inside room

2026-05-30 via Nuitee
N
Nada couple ae
7
2026-05-30 via Nuitee
H
Hugh John family_with_children uy
8
a great experience. we’ll be back someday soon!
Pros:

the installations are new. the staff exceptional!

Cons:

nothing really!

2026-05-30 via Nuitee
A
azni couple my
7
2026-05-29 via Nuitee
A
Anouar solo_traveller us
8
Pros:

Staff friendly and supportive

Cons:

Crowded with locals

2026-05-29 via Nuitee
A
Ajay family_with_children gb
4
Not a 5*, I wouldn't stay again.
Pros:

Rooms: 5/5 - the king room suite was amazing. The sea views, the space, balcony and bath were superb. Truly amazing and comfortable.

Cons:

The Park Royal definitely doesnt live up to a 5* reputation and lacked in quite a few areas. This seemed to be the opinion of most people we spoke to about the Park Royal.

Service 2/5 - The service was just slow here. It's the hotel where you have to do it almost by yourself. Tea /coffee, go and get it,a glass of water at breakfast, you go and get it, need a waiter at the pool… You have to get up and go find one. It's like they only had one person at each area. Everything just took a long time to do here. The only outstanding are of service was with the gentlemen that great you when you arrive and help you with your bags… These guys were fabulous!

Drinks: 1/5.
The drinks were terrible. Truly bad. The coffee at breakfast wasn’t good at all (even though it comes from a machine).
The cocktails were just as bad and possible some of the worst drinks we had in Malaysia. Every staff member here is trained to make cocktails, therefore they dont have dedicated staff. What this leads to is inconsistency and poor quality. The pina coladas were the worst we ever had, same as the mojitos and any other drink we ordered. We ensured we ordered from different people to see if it was a one-off, but sometimes the drinks got worse. We got to the point where we stopped ordering cocktails and drinks at this hotel and we went elsewhere. My suggestion… Have dedicated and trained staff behind the bar who can make the drinks on the menu AND make bespoke drinks.

Dining: 2/5
The food at breakfast was very basic and standard. The selection was ok but there was nothing amazing. The bread had too much sugar in it, making it sweet for toast and most of it just seemed unappetizing.
The dining room for breakfast was the complete opposite could be compared to a school canteen dressed up. Something you would find at a low-budget hotel. Not really inviting, plain and

2026-05-29 via Nuitee
A
Abdul Kareem family_with_children pk
9
would definitely chose park royal again
Pros:

the view, facilities and overall ambience

2026-05-29 via Nuitee
S
Sahar couple sa
9
The perfect getaway
Pros:

It’s so family friendly
Kids friendly
Has lots of near local shops and cafes
The resort has so lovely details that has sooo much privacy and the ocean view rooms are spectacular
The pool , the beach, the breakfast , the kids club and the roooooms one more time are just lovely 🤍

2026-05-29 via Nuitee
E
EMMA couple my
10
EXCELLENT STAY
Pros:

The location and private beach. I booked deluxe king room, very spacious and clean. I specifically live the bathroom which also has bathtub and rain shower! Its located within walkable distance to cenang town. The beach itself is very clean and well maintained. The breakfast buffet offer variety of options and very delicious. The staffs- ALL OF THEM are very professional, friendly and helpful and always willing to help out with any queries. love my stay!

2026-05-28 via Nuitee
S
Sebastiana solo_traveller es
10
Pros:

Todo increíble, uno de los mejores hoteles en los que he estado y he ido a hoteles muy buenos. Impresionante!

2026-05-28 via Nuitee
D
DeenaFerns solo_traveller my
8
Pros:

staffs were wonderful. very friendly and helpful. breakfast spread was really nice. pool was really nice and fun... good location.

Cons:

walls too thin, can hear everything including the cleaning and moving of furniture and music from next room. cleaning not so good, still found hair all over the place after housekeeping

2026-05-28 via Nuitee
C
Chia yin couple my
8
2026-05-28 via Nuitee
R
Rayan Wazerah solo_traveller sa
10
Pros:

مكان ممتع للعائلة والاطفال

2026-05-27 via Nuitee
J
Jye Nee solo_traveller my
8
Pros:

Staffs were very helpful. Room was great.

Cons:

Inside the lift is feeling hot and stifling. This made me feel trapped and suffocated. There is no air- conditioner at all. All the pillows have a bad smell.

2026-05-27 via Nuitee
A
Abdurrahman family_with_children sa
10
2026-05-26 via Nuitee
J
Joyanne family_with_children sg
9
Warm Hospitality and a Convenient Location
Pros:

Had an enjoyable stay at PARKROYAL Langkawi Resort. The location was excellent — conveniently situated within walking distance to minimarts, spas, restaurants, and cafés, while also being only about 20 minutes from the airport.

The hotel room was clean and comfortable, and the breakfast spread offered a good variety with quality options each morning. Overall, the service from the hotel staff was friendly and welcoming, but I would especially like to give a shoutout to Khairul, who truly stood out during my stay. He proactively engaged with me, recommended nearby restaurants, and consistently greeted guests with warmth and sincerity.

What made his service particularly memorable was how genuine it felt. During my trip, I experienced a few moments of lower-than-expected service elsewhere in Langkawi, so small gestures of kindness and attentiveness from staff like Khairul genuinely made a difference and brightened my stay.

Overall, a pleasant and comfortable stay, and I would happily return again.

Cons:

One area that could have been handled better was during a rainy day when the TV connection went down. Since my family ended up staying in the room for most of the afternoon, it was a little disappointing not being able to use the television during that time.

The staff did apologise, and I understand that weather-related issues can sometimes be beyond the hotel’s control. However, it would have been appreciated if there had been a more proactive service recovery gesture — for example, offering a small in-room dining discount or complimentary refreshment to make the situation a little more comfortable for guests affected.

2026-05-26 via Nuitee
S
subhan family_with_children za
10
2026-05-26 via Nuitee