Casarte Boutique Hotel

Hotels
10 (93 reviews)
Calle 26 Norte , Playa del Carmen , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Clean and well-maintained rooms

Categories

Cleanliness
10
The cleaning is excellent according to multiple reviews.
Service
10
The hospitality and kindness of the host were highlighted in all reviews.
Location
10
Reviews noted the central location near amenities and attractions.
Room Quality
10
The rooms are described as beautifully decorated and well-designed.
Amenities
10
The hotel is noted as boutique with a nice atmosphere.
Value for Money
10
Overall satisfaction suggests the stay was worth the cost.
Food and Beverage
10
Specific food options were not mentioned, but the area is filled with places to eat.
Overall Experience
10
Reviews indicate a highly positive and memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:59

Property Description

Luxurious Accommodations
Casarte Boutique Hotel in Playa del Carmen offers air-conditioned rooms with balconies overlooking the pool or the city. Each room is equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. The hotel's multilingual staff ensures a comfortable stay for guests by providing assistance in English, Spanish, Italian, and Russian.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or take a stroll in the lush garden at Casarte Boutique Hotel. The terrace offers a serene spot to enjoy the tropical surroundings. With free WiFi available throughout the property, guests can stay connected while enjoying the tranquil ambiance.

Convenient Location
Located near Playa del Carmen Beach and Playacar Beach, this 4-star hotel is an ideal choice for travelers interested in beach activities and exploring the area. The proximity to ADO International Bus Station and Cozumel International Airport, with a paid shuttle service, adds to the convenience of staying at Casarte Boutique Hotel.

Book your stay at Casarte Boutique Hotel now for a memorable experience in Playa del Carmen.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 93 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
אורית couple il
10
Pros:

The hotel is truly exceptional in every way.
Every room is beautifully designed with stunning décor.
The atmosphere is warm, welcoming, and incredibly comfortable.
The owner is outstanding — kind, attentive, and genuinely caring. This is the best hotel experience I’ve ever had.

2026-03-02 via Nuitee
M
Mariami couple nl
10
Pros:

Whole stay was really special. The host is so welcoming and friendly. He went above and beyond.

2026-02-24 via Nuitee
C
christophe couple fr
10
Un séjour inoubliable et un accueil exceptionnel
Pros:

Un accueil chaleureux et une sensation de bien-être dans ce havre de paix . Fabri est un hôte formidable, c’est un privilège de le rencontrer. Il est toujours à l’écoute et donne de très bons conseils pour visiter la région de Playa del Carmen. Merci Fabri pour ce bel endroit décoré avec beaucoup de goût ou on se sent bien.

Cons:

Rien. Tout est parfait et exceptionnel.

2026-02-12 via Nuitee
R
Robert couple us
10
Super place to stay (as long as possible!)
Pros:

The location was excellent. Our host, Fabricio, was the absolute best! The decor is unique and beautiful. There are many restaurants close by. We hope to go back.

2026-02-11 via Nuitee
J
Jean-Baptiste couple fr
10
Projection dans un magazine de décoration pour un séjour tout confort et plein d'attention
Pros:

Accueil exceptionnel de Fabri le propriétaire, hyper chaleureux et pleins de conseils (lieux à visiter, restaurants, etc.), toujours prêt à aider en cas de difficultés ou pour tout sujet.
La plus grande chambre est un véritable appartement, on se croirait projeter dans un magazine de décoration, chaque objet, meuble, élément de décoration est choisi avec soins. Je n'avais jamais vu cela.
Très bonne situation du logement, proche de la rue commerçante et des restaurants.
Place de parking possible et gratuite devant le logement dans une rue où les autres places sont payantes avec un stationnement de durée limitée à 6 heures. Par conséquent, on peut partir à Cozumel sans se soucier de laisser sa voiture.
Assez bonne isolation phonique.
Café, thé et vin offert sans limite. Serviettes pour la plage à disposition. Petit piscine à l'entrée du bâtiment.
Possibilité d'extension de la journée sans coût supplémentaire.

Cons:

Tout était parfait mais on a regretté de ne pas rester plus longtemps.
Pas de petit déjeuner prévu mais Choux choux offre un très bon choix, juste à côté.

2026-02-08 via Nuitee
R
RafaelBPeixoto couple br
10
Pros:

Exceptional location, with restaurants and everything nearby, but the property is in a quieter area. Fabri and Lupita are very kind and attentive. The property is very charming and comfortable. Would definitely stay there again.

2026-02-08 via Nuitee
A
Angela family_with_children us
10
Pros:

This is an oasis from the craziness of Quinta Ave, yet steps away from the action. It seems impossible to find such a sweet spot, but Fabri has curated an incredible place to call home while on vacation.

Fabri was so attentive to any and all needs and thinks of absolutely everything. From the beautiful interior design of the hotel, down to tips and tricks for how to get around and where to go.

Our rooms were beautifully decorated and had the comfiest beds we've ever had in a hotel. The rooms were always cleaned impeccably and freshened at any request.

Fabri and his team truly make you feel like family when visiting and his beautiful property makes you feel right at home.

2026-01-26 via Nuitee
E
Eric couple fr
10
Parfait
Pros:

L emplacement, le propriétaire, le personnel et l établissement

2026-01-26 via Nuitee
P
Peter couple us
10
Absolute Gem
Pros:

Casarte in Playa del Carmen is an absolute gem. It is quiet, comfortable, spacious and beautifully decorated. Its location is also superb -- just a block off the excitement and fun of 5th Avenue but far enough away from the noise and crowds. The biggest benefit you get by staying here is a thing you don't get to see on the web -- the proprietor, Fabrizio, and the housekeeper Lupita. Both are so kind, warm and helpful. Fabri is particularly interested in the well-being of his guests and is an endless font of information and good suggestions, both for vacationing and for more in-depth searches (like looking for rental property!) I could not recommend this boutique hotel more highly.

2026-01-25 via Nuitee
R
Ruth couple il
10
המקום מקסים , מטופח ומיוחד מאוד , הבעל של המקום מקסים ועושה הכל על מנת לעזור ולסייע לאורחים , ממליצה בחום
2026-01-25 via Nuitee
S
Sandra couple gb
10
Fabri is truly the most welcoming host in this lovely small hotel
Pros:

CASARTE is a small 6 room hotel that has been lovingly turned into an arty boutique hotel with lots of artwork and original artifacts. The owner Fabri is EXCEPTIONAL - so so friendly, welcoming and eager to share his knowledge and tips on Playa del Carmen. He organised our pick up from Cancun airport and also a taxi to Southern Mexico border. He is very generous with a well stocked help yourself kitchen full of drinks, tea and coffee. Our room was spacious with a large very comfortable bed. There is a rooftop terrace to use too. The location is perfect for walking around Playa del Carmen and very close to the best breakfast in town Choux Choux Cafe.

2026-01-23 via Nuitee
S
Simon couple ch
10
2026-01-23 via Nuitee
S
Simona couple il
10
Pros:

CasArte is not just another hotel; it is a comprehensive experience of exceptional hospitality with a truly unique person-Fabri. it is a total hospitality that comes from the heart of a talented, generous individual, for whome hosting is an art. Highly recommended!

2026-01-18 via Nuitee
M
Michal couple ch
10
Perfect boutique hotel. Host/owner Fabrizio is one of a kind. Great and super helpful.
Pros:

Perfect boutique hotel with absolutely great host. Will come back and recommend to all friends. We met new friends there as the hotel has “home feel”.

2026-01-05 via Nuitee
D
Dahee couple us
10
A beautiful place with an unforgettable host who truly made our stay special.
Pros:

The property was very clean and the interior design was beautiful and thoughtfully done.
Most of all, the host was incredibly kind, caring, and passionate.
I’ve honestly never met someone so warm, considerate, and genuinely dedicated to their guests.
Another big plus is that all the best restaurants and cafes are within walking distance, which made everything so convenient.

Cons:

Nothing. Everything exceeded our expectations.

2025-12-27 via Nuitee
L
Lesley couple gb
10
Fabulous
Pros:

The place itself is amazing. Such attention to detail and dripping in stylish decor. Everything you need is provided and it truly felt like a home from home. Location is perfect. Close enough to everything but a quiet retreat when needed.

The second reason to stay is the fabulous host Fabrizio. From the first moment he opened the doors with a huge smile to us leaving, he went above and beyond in every single way. It’s rare to meet someone with this much passion in making your stay perfect and people like Fabri make this world a better, more interesting place. We arrived as guests and left as friends. Thank you.

Cons:

Nothing to dislike!

2025-12-27 via Nuitee
C
Chevallet couple fr
10
2025-12-26 via Nuitee
K
KORKUS extended_group il
10
wowwwww
Pros:

A truly exceptional boutique hotel!
Located just a two-minute walk from Quinta Avenida, the location is absolutely perfect — close to everything, yet peaceful and quiet.
The rooms are extraordinarily designed. I honestly have never seen anything like this before. Each room is uniquely and beautifully styled, with incredible attention to detail. Walking into the room feels like a “wow” moment every single time — it’s simply a joy to stay here.
And above all — Fabrizio, the owner. He is incredibly warm, kind, and attentive. He generously upgraded us to a suite, which was a wonderful surprise, and truly spoiled us throughout our stay. He also treated us to complimentary beers and wine, which made the experience feel even more special and personal. Any request, even the smallest hint, was handled immediately, always with a smile and genuine care. You don’t feel like just another guest — you feel truly welcomed.
Staying here was a beautiful, comfortable, and memorable experience.
We would absolutely love to return and wholeheartedly recommend this place to anyone looking for a true boutique hotel with heart and soul.

Cons:

all perfect

2025-12-22 via Nuitee
M
Murat couple tr
10
Casarte is a beautiful boutique hotel with an exceptional service
Pros:

The hotel was like is like an art gallery. The rooms are beautiful decorated. Beds are good, quality bed sheets. Good internet connection. The location is good. ( close to center but there is no noise)
The staff is very attentive.

2025-12-18 via Nuitee
J
Jessica couple be
10
Highly recommended
Pros:

We had a wonderful experience at Casarte Boutique Hotel in Playa del Carmen. From the very first contact, everything felt warm, personal, and well organized. The hotel itself is charming, well maintained, and perfectly located for exploring the area.

What truly makes this place stand out is Fabri, the owner. His friendliness, genuine care, and exceptional helpfulness made our stay extra special. Fabri was always easy to reach, incredibly responsive, and happy to assist with anything we needed — from recommendations to practical arrangements. You can really feel how involved he is and how much he cares about his guests.

Thanks to his personal approach, we felt more like welcomed friends than just guests. Casarte Boutique Hotel is a place where hospitality truly comes from the heart.

Highly recommended for anyone looking for a comfortable, personal, and stress-free stay in Playa del Carmen.

Cons:

Absolutely nothing.

2025-12-15 via Nuitee