Ostay Ueno

Hotels
8.9 (713 reviews)
Taito-ku Higashiueno 5-22-4 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
A bit expansive
Room was a bit small for 4 people

Categories

Cleanliness
8.74
The property was very clean and comfortable.
Service
9.21
Quick response from host and very accommodating.
Location
9.25
Great location, very close to public transport.
Room Quality
8.7
Large and comfortable room with sufficient space.
Amenities
8.73
satisfactory amenities including extra toilets.
Value for Money
8.69
Overall good value for the space and location.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.11
Delightful stay with satisfying overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:38

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, Minn Higashi-Ueno is just steps away from iconic temples and cultural landmarks, offering convenience and easy access to the city's vibrant atmosphere.

Comfortable and Convenient Amenities
Enjoy the comforts of home in our fully equipped units, complete with a kitchen, washing machine, and flat-screen TV. With air conditioning and free WiFi, your stay is sure to be relaxing and hassle-free.

Family-Friendly Accommodation
Ideal for families, our aparthotel features spacious family rooms, ensuring everyone has plenty of space to unwind and make the most of their Tokyo adventure.

Ready to experience the best of Tokyo? Book your stay at Minn Higashi-Ueno now for a memorable and convenient trip to the bustling capital of Japan.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 713 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
R
Rick Rosner • family_with_children • sg
10
2026-03-28 • via Nuitee
F
FuShin • family_with_children • tw
10
Pros:

遠離塵囂,安靜! 休息得很好!對於聲音敏感者,此地會是住宿的首選!
周邊生活機能大致能滿足! 24hr超商, 24hr超市都在附近,走路2分鐘就能到! 很方便!日常所需的用品周遭就能滿足!
旁邊的鄰居住戶對於外來觀光客的態度也很友善!

Cons:

HOTEL地點距離上野車站有點距離,年輕人出行還好,對老人家出行距離就不太友善!
另外,購物的精華區大致在上野車站周遭或者阿美橫丁,因為購物地周邊招計程車不好找!大多也不願意臨停!
購買的東西若是太多,提著東西步行回hotel的距離會是硬傷!

2026-03-28 • via Nuitee
E
Ekaterina • couple • us
10
We had a great time in Tokyo. Would definitely comeback
Pros:

It was great location. Close to Ueno park and very close to metro. Lots of good food near by.

Cons:

It was clean, easy directions.

2026-03-27 • via Nuitee
C
Carla • couple • us
10
Everything was as promised. Check in was easy. Great property! Would stay again.
Pros:

Convenient to train station and great restaurants and sights.

Cons:

Nothing. Stay was great.

2026-03-27 • via Nuitee
S
SENKAZU • family_with_children • jp
8
2026-03-27 • via Nuitee
G
Guillermo • extended_group • es
7
Pros:

Fair enough big, very close to Ueno station

Cons:

Beds were a bit uncomfortable

2026-03-24 • via Nuitee
Y
YIWEN • extended_group • tw
10
住起來很舒服，喜歡這種公寓式的飯店，因為可以自己煮東西吃很方便～
Pros:

一進去的採光讓人感覺很舒服

Cons:

不滿意的地方沒有都還行

2026-03-23 • via Nuitee
P
Pinga • family_with_children • tw
10
這是一個很棒的體驗，房間寬敞而且乾淨！交通方便附近有超市，東京住宿的最好選擇！
Pros:

若在旅途上遇到任何問題，工作人員熱於提供解決的方法，例如可提前寄放行李或延後退房，非常感謝客服給予的協助！推薦～

2026-03-20 • via Nuitee
T
TENG WEN • extended_group • tw
10
2026-03-19 • via Nuitee
E
Elinor • family_with_children • au
10
Perfect with friends or young families
Pros:

Everything was brilliant for location, staff friendliness, facilities.

Cons:

The beds are very firm is my only thought to share. Hubby liked that though so personal preference.

2026-03-18 • via Nuitee
鈴木 • family_with_children • jp
8
2026-03-18 • via Nuitee
C
CHIACHI • extended_group • tw
9
這次我們大約15人一起出遊, 所以找比較大間的飯店, 這間選擇很不錯, 很大也很乾淨, 有小客廳所以晚上大家可以一起聊天吃點心, 蠻推薦的
Pros:

此住宿沒有早餐, 有電梯, 房間很大, 如同照片所示有一個小客廳 也有附小廚房, 整體來說蠻舒適的, 使用密碼進入也很方便

Cons:

很不錯, 沒有特別討厭的部分

2026-03-16 • via Nuitee
M
MENGHAN • extended_group • tw
9
2026-03-14 • via Nuitee
J
Jimmy Chiu • extended_group • tw
10
日式民宿風格，房內佈置充滿溫馨氛圍，民宿至京城上野skyliner站步行約15-20分鐘，自助check in與check out，時間彈性高
Pros:

1. 日式民宿風格，房內佈置充滿溫馨氛圍
2. 自助check in與check out，時間彈性高
3. 民宿至京城上野skyliner站步行約15-20分鐘，方便搭skyliner往返成田機場
4. 房內有兩套盥洗台、兩間廁所、一間浴室，6人入住空間舒適

2026-03-13 • via Nuitee
B
Birdfreedom • family_with_children • th
10
Perfect for family
Pros:

Spacious room and Comfortability. Very clean. Peaceful location. Not too far from Ueno station.

2026-03-12 • via Nuitee
F
Friska • family_with_children • au
10
It’s in a great area. Close to main train station. So close to convenient store. There’s always top up amenities availab
Pros:

Yes love the space and it is very clean

Cons:

There is nothing not to like.

2026-03-11 • via Nuitee
珮文 • family_with_children • tw
9
2026-03-10 • via Nuitee
玉婷 • family_with_children • tw
10
2026-03-08 • via Nuitee
P
Pei-Ju • family_with_children • tw
9
2026-03-05 • via Nuitee
P
Pei-Ju • family_with_children • tw
9
Pros:

整體乾淨整潔很舒適👍
很貼心的提供洗衣球❤️

Cons:

沒有ㄟ

2026-03-05 • via Nuitee