Ostay Ueno

Hotels
8.9 (719 reviews)
Taito-ku Higashiueno 5-22-4 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
A bit expansive
Room was a bit small for 4 people

Categories

Cleanliness
8.74
The property was very clean and comfortable.
Service
9.21
Quick response from host and very accommodating.
Location
9.25
Great location, very close to public transport.
Room Quality
8.7
Large and comfortable room with sufficient space.
Amenities
8.73
satisfactory amenities including extra toilets.
Value for Money
8.69
Overall good value for the space and location.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.11
Delightful stay with satisfying overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:38

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, Minn Higashi-Ueno is just steps away from iconic temples and cultural landmarks, offering convenience and easy access to the city's vibrant atmosphere.

Comfortable and Convenient Amenities
Enjoy the comforts of home in our fully equipped units, complete with a kitchen, washing machine, and flat-screen TV. With air conditioning and free WiFi, your stay is sure to be relaxing and hassle-free.

Family-Friendly Accommodation
Ideal for families, our aparthotel features spacious family rooms, ensuring everyone has plenty of space to unwind and make the most of their Tokyo adventure.

Ready to experience the best of Tokyo? Book your stay at Minn Higashi-Ueno now for a memorable and convenient trip to the bustling capital of Japan.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 719 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
D
Diyanah • solo_traveller • us
10
2026-04-18 • via Nuitee
D
Dussanee • extended_group • th
10
ห้องพักสะอาด สิ่งอำนวยความสะดวกครบ เหมาะสำหรับครอบครัว 4คน
Pros:

ชอบที่ได้พักรวมกับครอบครัวและได้ใช้เวลาร่วมกันเต็มที่

Cons:

ระยะทางไปสถานีKeisei Uenoไกลไปหน่อย ไม่ค่อยสะดวกตอนลากกระเป๋าเดินทางไปกลับสนามบิน

2026-04-18 • via Nuitee
P
Paula • family_with_children • es
7
Cómodo y práctico, con aspectos a mejorar
Pros:

Hemos viajado en familia con dos niños de 11 y 5 años. Para nuestro tipo de viaje ha sido una buena opción: hemos pasado el día fuera y no hemos salido por la noche, así que nos ha resultado cómodo y práctico. La atención del personal ha sido siempre muy amable y atenta. También la ubicación nos ha resultado muy cómoda para movernos, especialmente porque está al lado de la estación de metro y de tren de Ueno, donde llega el tren procedente del aeropuerto de Narita. Las habitaciones son amplias y espaciosas y están totalmente equipadas.

Cons:

Nos hemos alojado en dos momentos diferentes del viaje y hemos tenido habitaciones distintas. En general, las camas no nos han resultado demasiado cómodas. Además, las ventanas están tintadas y no se pueden abrir para no molestar a los vecinos, lo que desde dentro nos ha generado una sensación algo extraña al no poder ni ventilar ni ver el exterior. En una de las habitaciones no ha habido armario para la ropa.

2026-04-17 • via Nuitee
C
Christine • couple • nz
7
2026-04-16 • via Nuitee
L
Learoyd • family_with_children • au
10
2026-04-14 • via Nuitee
S
SANAE • family_with_children • jp
8
快適ではあったが、神経すり減った
Pros:

新しい施設で、一つの階に1組と言うのが良かった。

Cons:

お風呂がシャワーしか無く、下水溝のネットのせいで排水が良くなくて気を遣った。

子どもが大勢の宿泊だったので、騒がしくなると思いこう言った宿を連泊したのですが、クレームを何度か頂いてしまい、かなり神経質になってしまいました。　すみませんでした。

2026-04-12 • via Nuitee
R
Raveewan • solo_traveller • th
8
Pros:

ห้องพักกว้าง
ห้องน้ำสะอาด

Cons:

ไม่มีพนักงานที่ที่พัก ให้สอบถาม

2026-04-11 • via Nuitee
C
Chiayu • extended_group • us
7
2026-04-05 • via Nuitee
C
Christina • extended_group • ca
9
2026-04-05 • via Nuitee
K
Katrina • family_with_children • gu
10
Would stay again and again!
Pros:

Great location, spacious and clean room, great communication from staff.

Cons:

Nothing

2026-04-03 • via Nuitee
Y
YI CHEN • family_with_children • tw
10
Pros:

我們是4個好朋友一起到東京賞櫻，房間很寬敞，4個人的30吋行李箱全打開都沒有問題，還可以洗衣服曬衣服，馬桶跟洗手台都各2個，早上趕行程不會擠在一起。
廚房設備也很齊全，附送濾挂咖啡很好喝，附近有24小時營業的超市，採買水果蔬菜肉類零食很方便。
枕頭跟床軟硬適中，玩樂一天回來後能好好休息，餐桌也很寬敞，可以在旅館好好享受悠閒的聚餐時光。
隔音很好，一層一戶很安靜，隱私很好，自助入住很方便快速。有問題都可以傳訊息給飯店人員，很快可以反應。
距離上野站入谷扎口走路約10～15分鐘，也可以選擇更近走路五分鐘的稻荷町站轉車也很方便。
下次有機會依然會選擇入住。

Cons:

建議可以提供藍芽音響，房間外可以設置雨傘架

2026-04-03 • via Nuitee
Y
YINCHI • extended_group • tw
10
設備完善的旅宿，地點位置很好。
Pros:

近上野車站、京成上野站、阿美橫町，地點好，交通方便。有電梯、洗衣機、微波爐、電磁爐，設施完善。提早到了可以先寄放行李，就可以先逛上野。

Cons:

無

2026-04-02 • via Nuitee
J
Jana • family_with_children • sk
9
2026-04-01 • via Nuitee
H
Hayley • family_with_children • gb
9
Great
Pros:

A great space to relax and rest. The kitchen facilities were useful. The shower and 2 toilets were great. Location was good with Konbinis and small playgrounds around the corner.

Cons:

The beds were a little firm for our liking but we still slept well after busy days exploring Tokyo.

2026-03-30 • via Nuitee
J
Jirapol • family_with_children • th
10
2026-03-29 • via Nuitee
R
Rick Rosner • family_with_children • sg
10
2026-03-28 • via Nuitee
F
FuShin • family_with_children • tw
10
Pros:

遠離塵囂,安靜! 休息得很好!對於聲音敏感者,此地會是住宿的首選!
周邊生活機能大致能滿足! 24hr超商, 24hr超市都在附近,走路2分鐘就能到! 很方便!日常所需的用品周遭就能滿足!
旁邊的鄰居住戶對於外來觀光客的態度也很友善!

Cons:

HOTEL地點距離上野車站有點距離,年輕人出行還好,對老人家出行距離就不太友善!
另外,購物的精華區大致在上野車站周遭或者阿美橫丁,因為購物地周邊招計程車不好找!大多也不願意臨停!
購買的東西若是太多,提著東西步行回hotel的距離會是硬傷!

2026-03-28 • via Nuitee
E
Ekaterina • couple • us
10
We had a great time in Tokyo. Would definitely comeback
Pros:

It was great location. Close to Ueno park and very close to metro. Lots of good food near by.

Cons:

It was clean, easy directions.

2026-03-27 • via Nuitee
S
SENKAZU • family_with_children • jp
8
2026-03-27 • via Nuitee
C
Carla • couple • us
10
Everything was as promised. Check in was easy. Great property! Would stay again.
Pros:

Convenient to train station and great restaurants and sights.

Cons:

Nothing. Stay was great.

2026-03-27 • via Nuitee