M Resort & Hotel Kuala Lumpur

Hotels
8.8 (4994 reviews)
No. 1, Jalan Damansara, Bukit Kiara , Kuala Lumpur , my

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service from staff
Kid-friendly environment
Cons:
Cleanliness issues with food
Inflexible staff arrangements

Categories

Cleanliness
8.05
Bowls at the soft boil eggs section were mostly dirty with egg stains from previous use.
Service
9.55
Jastin provided excellent service and went the extra mile to assist us during our stay.
Location
9.05
Convenient location for travelers.
Room Quality
9.05
Overall stay was good, but issues with room comfort reported.
Amenities
8.55
The hotel had various amenities, but some staff inflexibility affected experience.
Value for Money
9.55
The hotel is recommended for a festive season due to its lively atmosphere.
Food and Beverage
7.55
Options for breakfast were repeated; observed issues with food cleanliness.
Overall Experience
9.05
Enjoyed the stay but slight improvements needed for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:57

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities.

Relaxation and Recreation
Unwind by our outdoor swimming pool, stroll in the garden, or enjoy a meal at our on-site restaurant.

Convenient Location
Explore nearby attractions like Mid Valley Megamall and Federal Territory Mosque during your stay.

Book your stay at M Resort & Hotel Kuala Lumpur for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.


Please note that Child from age 5 – 12 years require to pay additional RM38 per day for breakfast upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 4994 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.55
Food and Beverage: 7.55
Overall Experience: 9.05
M
Margaret • couple • my
9
2026-03-07 • via Nuitee
M
Margaret • couple • my
8
2026-03-07 • via Nuitee
S
Sze Wei • family_with_children • my
10
Pros:

Where clean and comfortable hotel.

Cons:

No disposal slippers. Only provide the rubber slippers, which is not comfortable.

2026-03-07 • via Nuitee
S
Soo Yeen • family_with_children • my
10
2026-03-07 • via Nuitee
O
Ola • family_with_children • ae
10
Pros:

Everything was more than great

2026-03-07 • via Nuitee
J
Jren Khoon • family_with_children • my
10
2026-03-06 • via Nuitee
R
Romana • couple • cz
10
2026-03-06 • via Nuitee
I
Isaac • couple • sg
10
My favourite hotel to stay in the whole of Malaysia. I will always come back to this place!
Pros:

The breakfast was fantastic, although I think there could have been more varieties as everyday is almost the same menu. Although it's superb, I love staying at M resort, but I do hope there's more variety for the breakfast as I've stayed for 6 consecutive days.

Cons:

Didn't like the open space parking that's nearest to the hotel lobby as KL's sun is tremendous during the day so the car gets super hot. Would be great if there were some shelters put up. As for the lightings an AC in the room, sometimes it may malfuntion a little but it doesn't bother me as I usually use the mood lights in the room. Still super cozy and luxurious.

2026-03-06 • via Nuitee
P
Puteri Yang Elora • couple • my
10
2026-03-05 • via Nuitee
L
Low • couple • my
10
2026-03-04 • via Nuitee
B
Belicia • family_with_children • sg
10
Pros:

Really clean and nice amenities

2026-03-03 • via Nuitee
T
Tom • couple • au
8
Pros:

Lovely hotel, very clean and comfortable. The room had everything we needed.

Cons:

We thought the location would be okay as it’s next to a train station however we were told we couldn’t access the station (without walking on an extremely busy road) so it ended up being a bit inconvenient.

2026-03-03 • via Nuitee
S
Syasya Amalina • couple • my
10
2026-03-02 • via Nuitee
H
Hadel-Amine • solo_traveller • yt
10
Séjour exceptionnel, nous avons adoré notre séjour dans cet établissement
Pros:

La qualité des services proposés et la disponibilité du personnel

Cons:

L’éloignement du centre de KL et surtout l’accès difficile aux transports en commun

2026-03-02 • via Nuitee
S
Suziantie • couple • sg
8
It was okay.
Pros:

Location

Cons:

Would appreciate if the aircon is turn on when we were having sahur. It was really stuffy. Had to always turn on the aircon in the room when we come back. Aircon takes awhile to cool the room.

2026-03-02 • via Nuitee
P
Pooja • couple • my
10
2026-03-02 • via Nuitee
N
Nor Diyana • family_with_children • my
9
2026-03-02 • via Nuitee
C
cheng young • couple • my
8
2026-03-01 • via Nuitee
K
Keng Yik • couple • my
4
Cons:

The hair dryer was very dusty

2026-03-01 • via Nuitee
A
Aqil Arif • couple • my
10
2026-03-01 • via Nuitee