M Resort & Hotel Kuala Lumpur

Hotels
8.8 (5540 reviews)
No. 1, Jalan Damansara, Bukit Kiara , Kuala Lumpur , my
+60 3-7932 6582

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Excellent service from staff
Kid-friendly environment
Cons:
Cleanliness issues with food
Inflexible staff arrangements

Categories

Cleanliness
8.05
Bowls at the soft boil eggs section were mostly dirty with egg stains from previous use.
Service
9.55
Jastin provided excellent service and went the extra mile to assist us during our stay.
Location
9.05
Convenient location for travelers.
Room Quality
9.05
Overall stay was good, but issues with room comfort reported.
Amenities
8.55
The hotel had various amenities, but some staff inflexibility affected experience.
Value for Money
9.55
The hotel is recommended for a festive season due to its lively atmosphere.
Food and Beverage
7.55
Options for breakfast were repeated; observed issues with food cleanliness.
Overall Experience
9.05
Enjoyed the stay but slight improvements needed for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:57

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities.

Relaxation and Recreation
Unwind by our outdoor swimming pool, stroll in the garden, or enjoy a meal at our on-site restaurant.

Convenient Location
Explore nearby attractions like Mid Valley Megamall and Federal Territory Mosque during your stay.

Book your stay at M Resort & Hotel Kuala Lumpur for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.


Please note that Child from age 5 – 12 years require to pay additional RM38 per day for breakfast upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 5540 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.55
Food and Beverage: 7.55
Overall Experience: 9.05
N
Nurul • solo_traveller • my
6
2026-08-08 • via Nuitee
E
EILEEN • solo_traveller • my
7
2026-08-08 • via Nuitee
A
Ahmad • couple • my
10
2026-08-08 • via Nuitee
N
naqib s.m • family_with_children • my
10
2026-08-08 • via Nuitee
李 • solo_traveller • my
8
2026-08-07 • via Nuitee
N
Nurul Syamira • couple • my
10
2026-08-07 • via Nuitee
李 • solo_traveller • my
8
2026-08-07 • via Nuitee
N
Nor basirah binti • couple • my
10
2026-08-06 • via Nuitee
N
Nourdine • solo_traveller • fr
10
Pros:

L'hôtel est magnifique belle installation avec une belle piscine. Un petit déjeuner copieux et varié.l'hitel est un peu à l'ecart du centre d'où le calme de l'établissement mais vous n'avez rien à l'extérieur pour manger.

2026-08-06 • via Nuitee
N
Nur Aida • couple • sg
10
Its our family second home in KL. Always a pleasant stay, never disappoints! Top notch service!
Pros:

Everything. From staffs to amenities. All is absolutely wonderful!

Cons:

Nothing.

2026-08-06 • via Nuitee
L
Lily Adelina • family_with_children • my
8
Pros:

Breakfast was excellent. My children enjoyed the pool.

Cons:

The parking was a bit far from the main hotel but a buggy is provided for the guests.

2026-08-06 • via Nuitee
N
Nurul • couple • my
10
2026-08-05 • via Nuitee
C
Christie • couple • my
8
2026-08-05 • via Nuitee
K
Khoo • couple • my
10
Pros:

The room and breakfast is nice . Will come again

Cons:

Sadly there’s a cockroach in the room.

2026-08-05 • via Nuitee
O
Olivia • family_with_children • jp
6
2026-08-05 • via Nuitee
C
Christie • couple • my
7
2026-08-04 • via Nuitee
R
Remy • solo_traveller • nl
10
2026-08-04 • via Nuitee
S
Samsuri • solo_traveller • my
10
2026-08-04 • via Nuitee
M
Muhammed Ömer • couple • at
8
Freundlicher und professioneller Service, starke Beeinträchtigung durch den Lärm der Türen
Pros:

Das M Resort Hotel ist ein Fünf-Sterne-Haus und das Personal sowie der Service waren wirklich sehr gut. Wir waren insgesamt sehr zufrieden mit der Betreuung.

Cons:

Allerdings lag das Hotel etwas weiter entfernt vom Zentrum. Die Sicht aus unserem Zimmer schaute in den Innenhof, was nicht besonders schön war. Ein weiterer wichtiger Punkt war die Geräuschkulisse: Die Türen schließen extrem stark und laut. Der automatische Schließmechanismus ist übertrieben laut und dieses Geräusch hört man über Stockwerke hinweg. Auch das Duschen anderer Gäste war sehr deutlich zu vernehmen.
Als Paar, das besonders großen Wert auf Schlaf legt, war das sehr negativ für uns.

2026-08-03 • via Nuitee
B
Burhaida • family_with_children • my
10
Pros:

Food was great. Pool the best

2026-08-03 • via Nuitee