M Resort & Hotel Kuala Lumpur

Hotels
8.8 (5656 reviews)
No. 1, Jalan Damansara, Bukit Kiara , Kuala Lumpur , MY
+60 3-7932 6582

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service from staff
Kid-friendly environment
Cons:
Cleanliness issues with food
Inflexible staff arrangements

Categories

Cleanliness
8.05
Bowls at the soft boil eggs section were mostly dirty with egg stains from previous use.
Service
9.55
Jastin provided excellent service and went the extra mile to assist us during our stay.
Location
9.05
Convenient location for travelers.
Room Quality
9.05
Overall stay was good, but issues with room comfort reported.
Amenities
8.55
The hotel had various amenities, but some staff inflexibility affected experience.
Value for Money
9.55
The hotel is recommended for a festive season due to its lively atmosphere.
Food and Beverage
7.55
Options for breakfast were repeated; observed issues with food cleanliness.
Overall Experience
9.05
Enjoyed the stay but slight improvements needed for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:57

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities.

Relaxation and Recreation
Unwind by our outdoor swimming pool, stroll in the garden, or enjoy a meal at our on-site restaurant.

Convenient Location
Explore nearby attractions like Mid Valley Megamall and Federal Territory Mosque during your stay.

Book your stay at M Resort & Hotel Kuala Lumpur for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.


Please note that Child from age 5 – 12 years require to pay additional RM38 per day for breakfast upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 5656 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.55
Food and Beverage: 7.55
Overall Experience: 9.05
N
NUR NABILAH • family_with_children • my
9
Pros:

Swimming pool

Cons:

No water heater to drink hot water

2026-10-31 • via Nuitee
S
Suzanah • family_with_children • my
7
Pros:

The rooms and the buffet breakfast

2026-10-31 • via Nuitee
R
Raudatil • family_with_children • my
9
2026-10-30 • via Nuitee
Y
Yusuf • couple • au
8
Great little spot.
Pros:

Breakfast was amazing

Cons:

Nothing was a nice stay

2026-10-30 • via Nuitee
N
nurul syuhada • family_with_children • my
10
A wonderful and comfortable stay with excellent service throughout ❤️
Pros:

I really liked the facilities, especially the swimming pool. The breakfast spread was also delicious.

2026-10-30 • via Nuitee
J
JAAFAR • couple • my
10
2026-10-28 • via Nuitee
E
emeir • couple • my
9
Great
Pros:

Clean,modern,breakfast was fantastic

Cons:

Beside pool there is nothing much to see

2026-10-27 • via Nuitee
S
Sarah • family_with_children • my
7
Its just okay
Pros:

The lobby is very big and bright

Cons:

While Waiting for grab outside, there is not even one seat available for the elderly to sit and wait. Your seat/waiting area inside the lobby was way back at the end corner. The deco at lobby should be more impressive rather than just plain simple and empty.

2026-10-27 • via Nuitee
A
Aiman • couple • my
10
2026-10-27 • via Nuitee
B
BalqisRosley • solo_traveller • my
9
Love the place. Breakfast was so good. My kids enjoy our staycation.
Pros:

The pool for my kids. Kids friendly

Cons:

Parking was a bit far but got buggy. Just need to queue up.

2026-10-27 • via Nuitee
H
Harun • family_with_children • my
8
Pros:

good

2026-10-26 • via Nuitee
C
Christie • couple • my
7
2026-10-26 • via Nuitee
F
Fadzil • couple • my
8
2026-10-26 • via Nuitee
A
Azrul Hamzah • couple • my
8
Kids really love the room, the pool and the kids play room.
Pros:

The room, the pool, the kids play room and the restaurant. All nice and good.👍🏻

Cons:

Covered parking is quite a distance from the hotel but still ok if manage to catch the buggy. No grocery shop in the hotel. The in room snacks seems to be very limited now as compared to my last stay in 2023.

2026-10-26 • via Nuitee
C
Christie • couple • my
8
2026-10-26 • via Nuitee
H
Hamida • couple • my
10
2026-10-25 • via Nuitee
M
Marco • family_with_children • es
8
2026-10-24 • via Nuitee
M
Mahyu • family_with_children • my
3
Not worth at all.
Cons:

I came for a short family getaway, check in around 9.00 pm. but the stay was not worth the price. The pool was average, and parking was a hassle—spaces were hard to find, and the parking area was too far away. The location was also inconvenient, with limited food options nearby and difficulty getting food delivered. No mart at all.

I was dressed casually, but the way the receptionist looked at me made me feel judged, as though I couldn’t afford to stay there. I paid 500++. Guests should feel welcome regardless of how they dress. Overall, it was a disappointing experience.

2026-10-23 • via Nuitee
D
Darren • couple • sg
10
2026-10-22 • via Nuitee
B
Baizurah • couple • my
8
2026-10-22 • via Nuitee