Pets allowed

Facilities

Free breakfast
Free WiFi
Luggage storage
Designated smoking area
Free breakfast
Front desk (limited hours)
Airport transportation - pickup (surcharge)
Free buffet breakfast
No elevator (single level property)
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Unique hotel character
Cons:
Noise from street
Bathroom issues
Amenities could be improved

Categories

Cleanliness
7.58
Cleanliness has mixed reviews; a mouse sighting and community bathroom issues were mentioned.
Service
9.05
Multiple guests mentioned very friendly and helpful staff.
Location
9.09
Location praised for being central and safe, with easy access to stations.
Room Quality
7.04
Rooms described as dignified but noise from the street and some issues in bathrooms were noted.
Amenities
7.57
Amenities could be improved, especially bathroom facilities.
Value for Money
8.03
Value perceived as good for the location, but some felt the price did not match condition.
Food and Beverage
7.58
Breakfast selection limited; some positive remarks about quality.
Overall Experience
8.05
Guests enjoyed unique character of hotel despite some practical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:59

Property Description

Central Location in Palermo
Located steps away from Via Roma, Ballarò Hotel offers a prime location in the heart of Palermo. Enjoy easy access to major attractions such as Quattro Canti, Palermo Cathedral, and Teatro Massimo, all within walking distance.

Complimentary Breakfast and Shuttle Service
Start your day right with a complimentary buffet breakfast served daily. Need a ride from the airport? Take advantage of the 24-hour shuttle service for a seamless journey to the hotel.

Unique Individually Decorated Rooms
Feel at home in one of the 15 uniquely decorated guestrooms, equipped with modern amenities like minibars, flat-screen TVs, and free Wi-Fi. Relax in the stylish bathrooms featuring rainfall showerheads and luxury toiletries.

Experience the vibrant city of Palermo with convenience and comfort at Ballarò Hotel. Book now for an unforgettable stay!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 1145 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
A
Annie • couple • fr
8
Pros:

L'emplacement est idéal, proche de la gare, à 10min à pieds du centre.
Nous avons eu la chance d'avoir une grande chambre avec balcon

Cons:

Pas de réception. (Seule présence, pendant le petit déjeuner)
Attention grand escalier pour arriver à l'entrée de l'hôtel

2026-02-10 • via Nuitee
J
Jaana • couple • fi
8
Henkilökunta oli todella ystävällistä ja avuliasta.
Pros:

Aamiainen oli monipuolinen, tyypillinen italialainen aamiainen

2026-02-10 • via Nuitee
Y
Yvonne • couple • de
8
Pros:

Ameni ist wirklich sehr nett und hilfsbereit. Die Lage des Hotels ist fantastisch. Der Frühstücksraum mit der Decke ist ein absolutes Highlight

Cons:

Nichts wirklich schlimmes.
Es ist halt ein altes Gebäude, was man hier und da sieht. Aber absolut kein Problem :)

2026-02-10 • via Nuitee
A
Amelia • solo_traveller • it
9
2026-02-09 • via Nuitee
M
Marsala • couple • it
9
2026-02-09 • via Nuitee
C
Connor • solo_traveller • us
10
2026-02-09 • via Nuitee
D
Daniela • solo_traveller • it
8
Pros:

Accoglienza eccellente. La ragazza super carina gentile e disponibile

Cons:

Consiglio doppi vetri in quanto sia di notte che mattina presto si sentono troppi rumori

2026-01-20 • via Nuitee
E
Eric • extended_group • fr
5
2026-01-19 • via Nuitee
B
BARBARA • couple • it
8
2026-01-19 • via Nuitee
A
Alessio • solo_traveller • it
7
2026-01-19 • via Nuitee
E
Eva Monica • extended_group • se
7
Palermo är en jättetrevlig stad o vi kommer gärna tillbaka.
Pros:

Området o läget är jättebra. Vänlig personal o bra städning.

Cons:

Väldigt dålig frukost förutom kaffet, inget riktigt matbröd - bara tråkiga "söta" bröd o torra croissanter. Inget pålägg förutom lite marmelad.

2026-01-19 • via Nuitee
F
Francesca • solo_traveller • fr
9
Pros:

Ottima posizione e staff attento e disponibile!

2026-01-19 • via Nuitee
R
Reinhard • solo_traveller • de
7
Für meine Zwecke als Einzel-Tourist vollkommen ausreichend.
Pros:

Cappucchino sehr gut. Lage sehr gut. Ameni hat mir gute Besichtigungs-Empfehlungen und deren Reihenfolge gegeben.

2026-01-18 • via Nuitee
S
Sara • couple • it
7
That's Okay (con qualche appunto)
Pros:

le camere ampie, la pulizia, la colazione con prodotti freschi e tipici ( scelta contenuta ma cibo di qualità) e infine il personale disponibile e molto gentile

Cons:

la zona in cui è collocato all'hotel a nostro avviso poco sicura e molto rumorosa, serramenti molto vecchi e difficili da chiudere, arredi del bagno molto cheap, prezzo per 2 notti un pochino alto.

2026-01-15 • via Nuitee
M
Monica • couple • ch
7
Pros:

Struttura bellissima

Cons:

Posizione della camera troppo troppo rumorosa

2026-01-15 • via Nuitee
J
Juan Francisco • couple • es
9
Pros:

Situación,y personal

2026-01-14 • via Nuitee
M
mehmet • couple • tr
5
Pros:

location is convenient for its proximity to highlights. Staff were very accommodating and prompt in responding to our needs.

Cons:

Air conditioning is the only heating and it dries up the air in the room. You can't really open the windows, both because it was cold at night but also because of the intense smell of garlic and cooking coming from the restaurants underneath rooms. We would wake up to that smell right in the room every morning.

2026-01-14 • via Nuitee
G
Gerace Angelo • couple • it
9
2026-01-13 • via Nuitee
S
Stefania • couple • it
9
Pros:

Posizione centralissima palazzo storico molto suggestivo camera semplice pulita tutto super in ordine

2026-01-12 • via Nuitee
S
Sebatian • couple • pl
10
Pros:

To nasz kolejny pobyt w tym hotelu. Przede wszystkim ze względu na świetną lokalizację. Obsługa bardzo miła i pomocna.

2026-01-12 • via Nuitee