Diego de Almagro Providencia Express

Hotels
8 (2743 reviews)
120 Almirante Pastene , Santiago , CL
+56 2 3348 6200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor cleanliness in some areas
Issues with water temperature
Unfriendly dining staff

Categories

Cleanliness
7.14
Several reviews mention poor cleanliness and issues with hygiene.
Service
8.61
Mostly positive sentiments regarding staff friendliness and service, though some mention lack of politeness from dining staff.
Location
9.15
Consistently praised for being ideally located near transport and attractions.
Room Quality
7.6
Mixed feelings on room quality with mentions of temperature and comfort issues.
Amenities
7.13
Noted lack of toiletries and occasional problems with water temperature.
Value for Money
8.09
Average feedback on pricing in relation to offerings.
Food and Beverage
8.14
Breakfast options are generally praised, though there are minor criticisms regarding variety.
Overall Experience
8.11
Overall experience is mixed but leans positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:26

Property Description

Convenient Location in Santiago

Modern Amenities

Diego de Almagro Providencia Express in Santiago offers comfortable rooms with flat-screen TVs, private bathrooms, and free WiFi. Guests can enjoy a delicious buffet or continental breakfast each morning. The hotel's multilingual staff provides helpful tips and recommendations for exploring the area. With its proximity to popular attractions like Patio Bellavista and Costanera Center, this hotel is the perfect choice for travelers interested in sightseeing and city walks.

Family-Friendly Accommodation

Families can take advantage of the hotel's family rooms, ensuring everyone has a cozy and enjoyable stay. Plus, free private parking is available for guests who drive, adding convenience to your visit.

Book your stay at Diego de Almagro Providencia Express for a memorable experience in Santiago!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8
Based on 2743 reviews
Cleanliness: 7.14
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
R
Ricardo • solo_traveller • cl
10
2026-10-23 • via Nuitee
A
Alvaro • solo_traveller • cl
5
No lo recomiendo, me sentí mal desde el Check.
Pros:

Buena Limpieza
Buena iluminación
Sin ruidos molestos

Cons:

Viajé por trabajo, y la primera noche tuve que pagar en el lugar porque el recepcionista no podía verifificar el pago de la reserva vía transferencia electrónica.
Fue hasta el tercer día que se pudo solucionar este inconveniente. Esta mala experiencia hecha todo por tierra.

2026-10-22 • via Nuitee
B
Bethzabe • solo_traveller • cl
10
2026-10-22 • via Nuitee
C
Cristian • couple • cl
10
Buena experiencia
Pros:

Ubicación

Cons:

Variedad desayuno

2026-10-21 • via Nuitee
V
Verardo Enrique • solo_traveller • cl
9
Cómodo, muy buen desayuno, el personal muy amable y cerca del lugar al que me dirigía.
Pros:

La ubicación y el desayuno buffet, muy buenos ambos.

2026-10-21 • via Nuitee
A
Andres • solo_traveller • cl
10
Muy buena experiencia
2026-10-20 • via Nuitee
K
KAREN • couple • cl
9
Buena
Pros:

La ubicación y el servicio de desayuno

Cons:

El frigobar no funcionó, el aire acondicionado tampoco funcionó, la ducha tiene 1 sola cortina por lo que queda el piso mojado y no tiene acondicionador, podrian tener una máquina dispensadora de café/té, fuera del horario del retorant no hay acceso a este tipo de consumo.

2026-10-19 • via Nuitee
R
Rodriguez • solo_traveller • cl
9
2026-10-11 • via Nuitee
A
Alfonso.Gonzalez • solo_traveller • cl
10
2026-10-11 • via Nuitee
M
Mario Alejandro • couple • cl
10
2026-10-08 • via Nuitee
A
Amada • family_with_children • cl
7
Mi estadía en Diego ,
Pros:

Desayunos muy variados y abundantes. Habitación con ceros rudos en la noche.

Cons:

Habitación sin calefacción, tuvimos que pedir frazadas por el frío.

2026-09-16 • via Nuitee
F
Fco Escobar • solo_traveller • cl
8
2026-09-15 • via Nuitee
A
ariel • family_with_children • cl
10
2026-09-14 • via Nuitee
M
Meneses • solo_traveller • cl
10
2026-09-13 • via Nuitee
E
Ernesto • extended_group • uy
9
2026-09-13 • via Nuitee
E
Ernesto • couple • uy
9
2026-09-12 • via Nuitee
R
Roberto • solo_traveller • cl
4
Pros:

Ubicación

Cons:

Se escuchaba todo del. Pasillo (la gente sin nada de respeto hablando muy fuerte en la. Madrugada) y se escuchaba todo el ruido de la habitación continua

2026-09-11 • via Nuitee
U
uliana • solo_traveller • ua
10
2026-09-10 • via Nuitee
R
RODRIGO • family_with_children • cl
10
2026-09-10 • via Nuitee
J
julia • couple • cl
8
2026-09-08 • via Nuitee