Hilton Garden Inn Kyoto Shijo Karasuma

Hotels
Hilton Garden Inn
9 (646 reviews)
397 Gojo Karasuma Cho,Karasuma-dori , Kyoto , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Outstanding service
Excellent location
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Cleanliness issues reported
Perceived as overpriced by some

Categories

Cleanliness
7.89
Reviews noted issues with room cleanliness, including unvacuumed conditions and unclean glasses.
Service
9.86
Many reviews emphasized outstanding service from staff, who were warm and attentive.
Location
9.4
Multiple reviews praised the hotel's convenient location near transportation and attractions.
Room Quality
8.85
Rooms are described as comfortable and spacious, but one review noted the family room was not spacious enough.
Amenities
9.38
Reviewers generally found the amenities to be above expectations, especially for family stays.
Value for Money
8.34
One review indicated that the hotel felt overpriced given the cleanliness issues.
Food and Beverage
8.89
Positive feedback on breakfast options, although gluten free options could be improved.
Overall Experience
9.36
Overall guest experiences were very positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Central Location
Located in the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a convenient stay for guests looking to explore the city. Situated near popular attractions and the conference hall, guests can easily immerse themselves in the local culture.

Modern Amenities
With a fitness centre, free WiFi, and a restaurant on-site, guests can enjoy a comfortable and convenient stay. The air-conditioned rooms are well-equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a relaxing experience.

Multilingual Staff and Breakfast
Guests can start their day with a delicious buffet breakfast and receive assistance from the multilingual staff fluent in German, English, Japanese, and Chinese. Whether for business or leisure, Hilton Garden Inn Kyoto Shijo Karasuma caters to all needs.

Book your stay at Hilton Garden Inn Kyoto Shijo Karasuma for a memorable experience in Kyoto.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 646 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Mazhar family_with_children sa
9
2026-02-14 via Nuitee
G
Gökhan family_with_children nl
8
2026-02-11 via Nuitee
G
Gabrielle couple au
10
2026-02-11 via Nuitee
V
Vladyslav solo_traveller ua
8
2026-02-10 via Nuitee
A
Aneta family_with_children jp
10
2026-02-09 via Nuitee
H
Harish Kumar couple in
7
2026-02-09 via Nuitee
A
Anna-Maria couple gb
9
2026-02-08 via Nuitee
M
Molly family_with_children au
7
Pros:

Nice modern rooms. Good amenities. Location is ok, short walk to most of the busy areas

Cons:

When asked where to breastfeed my baby before our room was ready I was told to feed in the disabled toilet….. not accommodating in that sense at all

2026-02-08 via Nuitee
A
Ana couple us
9
I loved their breakfast
Pros:

The comfort

Cons:

It’s a
Little far from the subway station

2026-01-28 via Nuitee
C
CHOU couple tw
9
2026-01-28 via Nuitee
L
Lorena couple es
8
2026-01-27 via Nuitee
S
Sandra solo_traveller us
10
Pros:

Excellent location close to shops and the metro. I loved the spacious room and the fitness center. The staff was so kind and friendly.

Cons:

When I would key in my room and the TV would automatically turn on. Especially late at night, it was obnoxious especially after a long day.

2026-01-22 via Nuitee
K
Khadere couple gb
10
2026-01-22 via Nuitee
E
Elizabeth couple sg
8
2026-01-22 via Nuitee
K
Keiko solo_traveller us
9
2026-01-20 via Nuitee
M
Maria Luz family_with_children ch
5
Overpriced for what you get
Cons:

The cleanliness of the room was not good. It was not vacuumed and our used glasses and cups were not changed overnight. Bottled water was also not provided. The family room booked was not spacious enough for a family of 4 adults.

2026-01-20 via Nuitee
F
Francesco maria couple it
10
Un bel week end a Kyoto
Pros:

Ottima posizione, letto comodissimo e colazione ottima.

Cons:

Niente

2026-01-20 via Nuitee
J
Jan solo_traveller gb
10
2026-01-19 via Nuitee
H
HSIANG-LING couple tw
10
2026-01-19 via Nuitee
B
Brian solo_traveller gb
8
2026-01-19 via Nuitee