Hilton Garden Inn Kyoto Shijo Karasuma

Hotels
•
Hilton Garden Inn
9 (709 reviews)
397 Gojo Karasuma Cho,Karasuma-dori , Kyoto , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Outstanding service
Excellent location
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Cleanliness issues reported
Perceived as overpriced by some

Categories

Cleanliness
7.89
Reviews noted issues with room cleanliness, including unvacuumed conditions and unclean glasses.
Service
9.86
Many reviews emphasized outstanding service from staff, who were warm and attentive.
Location
9.4
Multiple reviews praised the hotel's convenient location near transportation and attractions.
Room Quality
8.85
Rooms are described as comfortable and spacious, but one review noted the family room was not spacious enough.
Amenities
9.38
Reviewers generally found the amenities to be above expectations, especially for family stays.
Value for Money
8.34
One review indicated that the hotel felt overpriced given the cleanliness issues.
Food and Beverage
8.89
Positive feedback on breakfast options, although gluten free options could be improved.
Overall Experience
9.36
Overall guest experiences were very positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Central Location
Located in the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a convenient stay for guests looking to explore the city. Situated near popular attractions and the conference hall, guests can easily immerse themselves in the local culture.

Modern Amenities
With a fitness centre, free WiFi, and a restaurant on-site, guests can enjoy a comfortable and convenient stay. The air-conditioned rooms are well-equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a relaxing experience.

Multilingual Staff and Breakfast
Guests can start their day with a delicious buffet breakfast and receive assistance from the multilingual staff fluent in German, English, Japanese, and Chinese. Whether for business or leisure, Hilton Garden Inn Kyoto Shijo Karasuma caters to all needs.

Book your stay at Hilton Garden Inn Kyoto Shijo Karasuma for a memorable experience in Kyoto.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 709 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Ivan • extended_group • uz
8
2026-05-02 • via Nuitee
D
Danielle • family_with_children • au
6
Modern, clean hotel with very attentive staff but breakfast menu could improve
Pros:

Clean, modern interiors and super friendly, attentive staff

Cons:

The breakfast buffet was very disappointing as there was very little variety and the food, particularly eggs, were not as fresh as one would expect (forming a hard crust quickly due to obviously not being replenished frequently). They had 1 staff member making omelettes and given the capacity of the restaurant area this felt inadequate. The location wasn’t as ideal as I initially believed either although it is on an arterial road and has a beautiful temple located only a short walk down the road.

2026-05-01 • via Nuitee
R
Rajiv • family_with_children • in
9
2026-04-30 • via Nuitee
A
Anna • solo_traveller • se
8
2026-04-30 • via Nuitee
D
de Hart • solo_traveller • nl
9
2026-04-29 • via Nuitee
C
Cate • couple • au
10
2026-04-28 • via Nuitee
A
Aurélie • couple • fr
10
Séjour incroyable et petit déjeuner au top !
Pros:

La chambre et l’hôtel étaient incroyables. La chambre est grande. Le petit déjeuner était super avec beaucoup de choix.

2026-04-28 • via Nuitee
E
elisabeth • extended_group • fr
9
Super hôtel. Personnel au top
Pros:

L’emplacement
Facile d’accès

Cons:

Tout était top
Rien à redire

2026-04-27 • via Nuitee
C
Carole • couple • ch
10
2026-04-27 • via Nuitee
R
Roberto Monguzzi • couple • br
10
Muito bom o custo beneficio. Hotel maravilhoso
Pros:

Excelente cafe da manha. Um mini almoco.

2026-04-26 • via Nuitee
A
Anneliese • couple • za
10
Good location, clean and friendly staff
Pros:

Good location, clean and comfortable

Cons:

Room was a bit small but still comfortable

2026-04-26 • via Nuitee
C
Callum • couple • gb
10
Pros:

Room was a very good size in Japan and very clean and comfortable. Great breakfast which has a mix of western and Japan style food.

2026-04-25 • via Nuitee
R
Roger • family_with_children • ch
9
2026-04-24 • via Nuitee
K
Kathleen • couple • gb
10
Pros:

It was in a great location and the rooms were really comfortable. Breakfast is great and there are a lot of options.

Cons:

Nothing

2026-04-22 • via Nuitee
M
Matthias • couple • ch
10
We loved it and breakfast was extraordinary
Pros:

Absolutely everything

2026-04-22 • via Nuitee
M
Malgorzata • couple • pl
10
Wszystko na najwyższym poziomie!
Pros:

Super śniadania, bardzo czysty pokój, doskonała lokalizacja. Uprzejmy personel pomógł nam z nadaniem bagażu.

Cons:

Nie ma takiej rzeczy

2026-04-21 • via Nuitee
N
nicolas • family_with_children • fr
10
2026-04-21 • via Nuitee
J
Jing • family_with_children • sg
10
2026-04-18 • via Nuitee
G
Glen • family_with_children • gb
8
Great location lovely room and facilities.
Pros:

The bed was so comfortable and shower was lovely and powerful.

Cons:

Nothing, all good

2026-04-17 • via Nuitee
M
Matej • couple • ch
8
2026-04-14 • via Nuitee