Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great food
Friendly service
Beautiful location
Cons:
Room issues
Additional fees for pets
Noise insulation problems

Categories

Cleanliness
8.18
Some reviews indicated issues with cleanliness and the need for hotel renovations.
Service
9.15
Overall positive feedback about staff friendliness and assistance.
Location
9.19
Many reviews praised the hotel's location near the lake and scenic surroundings.
Room Quality
7.64
Complaints about room arrangement and soundproofing issues, particularly noted.
Amenities
8.67
Positive mentions of available amenities like the pool, sauna, and bar.
Value for Money
8.13
Some concerns regarding the price of dining options.
Food and Beverage
9.18
Frequent compliments on the quality and selection of food.
Overall Experience
8.65
Generally positive experiences with some minor frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:34

Property Description

Indulge in Luxury at Hotel Robert's Port

Relaxation and Recreation: Enjoy complimentary access to the indoor pool, kids' pool, and saunas for a rejuvenating experience.

Culinary Delights: Delight your taste buds at the two hotel restaurants offering a mix of Polish and international cuisine, or unwind at the patio café.

Outdoor Adventures: Explore the scenic surroundings with bicycle rentals, water sports equipment, and a garden perfect for leisurely strolls.

Experience a memorable stay at Hotel Robert's Port and book now to create lasting memories in the picturesque Masurian Lake District.

Important information:

The credit card used to make the nonrefundable reservation must be presented at check-in. If the credit card is not available, please contact the hotel prior to the arrival.

When traveling with pets, please note that an extra charge of 100 PLN per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for 150 zł per person per night when using an available extra bed.
    People 15 years old and over stay for 170 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1177 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
K
Katrin • couple • de
4
Leider ein absolut enttäuschendes Hotel, gelegen in einer wunderschönen Landschaft. Das war während unserer Polen-Reise
Pros:

Frühstücksauswahl und Lage waren gut, Essen im Restaurant war geschmacklich auch gut

Cons:

Es waren sehr viele Gruppen-Events und es war bis 2.00 Uhr morgens sehr laut (Musik/ Lärm/permanent schlagende Türen). Selbst aufgestellte Regeln (Ruhezeiten 24.00-6.00 Uhr wurden nicht ansatzweise eingehalten). Insgesamt ist das Hotel eher abgelebt und old fashion (z. B. Auslegware im Zimmer dringend auszutauschen, Safe nicht angeschlossen, keine Keycards sondern Zimmerschlüssel und jedermann kann im Hotel überall hin). Es gab einen Balkon aber auf diesem keine Sitzgelegenheit und im Bad keine Abstellmöglichkeiten. Insgesamt ist das Hotel wenig auf internationale Gäste eingestellt (Ausschilderung /Speisekarte etc. in englisch wäre sinnvoll). Leider ist auch das Personal nicht besonders freundlich (lange Wartezeit im Restaurant, um bezahlen zu können/ Gäste werden nicht gegrüßt/ Ausnahme waren die Damen an Eingang zum Frühstück).

2026-06-20 • via Nuitee
P
Paweł • family_with_children • pl
9
2026-06-19 • via Nuitee
R
Rafał Stachyra • family_with_children • pl
10
2026-06-11 • via Nuitee
P
Patrīcija • solo_traveller • lv
6
Pros:

Ārtelpa ir jauka.

Cons:

Viesnīca ir diezgan novecojusi. Ļoti spēcīgs ķīmijas aromāts brokastu telpā. No baseiniem nāk ļoti hlorēts aromāts.
Numuriņi ar vienu divguļamo gultu ir daudz dārgāki. Cena attiecībā pret novecojušajām telpām nav atbilstoša.

2026-06-10 • via Nuitee
K
Karolina • family_with_children • pl
8
2026-06-08 • via Nuitee
A
Aurimas • family_with_children • lt
8
2026-06-08 • via Nuitee
A
Aneta • family_with_children • pl
9
2026-06-07 • via Nuitee
I
Igor • extended_group • pl
10
Pros:

Pomocny personel

Cons:

Bardzo słabe WIFI i zasięg mobilny

2026-06-07 • via Nuitee
E
Ela • family_with_children • pl
10
2026-05-25 • via Nuitee
B
buks • couple • lv
10
Pros:

Место,озеро,лес.Прекрасный завтрак

Cons:

Спа так себе

2026-05-08 • via Nuitee
M
Martusevicius • solo_traveller • lt
8
2026-04-27 • via Nuitee
P
Piotr • family_with_children • pl
8
2026-04-14 • via Nuitee
M
Marta • family_with_children • pl
10
2026-03-29 • via Nuitee
T
Tomasz • family_with_children • pl
9
2026-03-14 • via Nuitee
S
Sadowiak • family_with_children • pl
10
2026-03-08 • via Nuitee
M
maciej • solo_traveller • pl
9
2026-03-02 • via Nuitee
G
Grzegorz • couple • pl
10
2026-03-02 • via Nuitee
I
Igor • family_with_children • pl
8
2026-02-09 • via Nuitee
K
Konstantyn • extended_group • pl
10
2026-01-29 • via Nuitee
M
Monika • family_with_children • pl
1
2026-01-27 • via Nuitee