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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Kid-friendly buffet
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Convenient Location in Cebu City
Modern Amenities and Services
Comfortable and Well-Equipped Rooms
Experience the best of Cebu City at Goldberry Suites and Hotel Cebu. With a prime location near Ayala Center Cebu, our 3-star hotel offers concierge services, a restaurant, and free WiFi. Relax in our non-smoking rooms equipped with a flat-screen TV, minibar, and private bathroom. Enjoy a seamless stay with room service and a 24-hour front desk at your disposal. Explore nearby attractions like Fuente Osmena Circle and SM City Cebu, all just a short distance away. Let our friendly staff assist you with any arrangements needed. Book your stay now for a memorable experience in Cebu City.
A deposit may be required at the property.
Location
Guest Reviews
Near Ayala Malls, friendly staff, nice spacious room.
The lame breakfast. They don't even have butter!
I have stayed at Goldberry Suites and Hotel Cebu many times over the years, and it has always been my favorite hotel. It was originally recommended to us by friends, and from our very first stay, we were impressed. The staff were consistently warm, professional, and accommodating. The manager at the time also did an excellent job—not only in training the employees but also in taking the time to personally interact with guests, which made every stay feel welcoming. The rooms were always comfortable, and the food was among the best we've had at a hotel.
Unfortunately, our most recent experience this month was very disappointing.
We held an event at the hotel, and we noticed several maintenance issues that had never been a problem before. The toilets in the function hall frequently would not flush, and there were times when there was no water at all. We also experienced the same issues in our guest room, where both the toilet and shower had water supply problems.
We initially stayed for a week and had another reservation for eight nights after a two-day family trip to Moalboal. Before leaving, we informed the hotel that we would be returning in two days and asked if we could leave our vehicle parked at the hotel during that short period.
When we returned, we were surprised that the manager questioned both us and the employee who had assisted us about why our vehicle had been allowed to remain parked there, despite our prior communication. What made the situation even more upsetting was learning that the staff member who had always gone above and beyond to assist us was given an explanation letter simply for accommodating our request.
As longtime guests, this was disheartening to witness. It gave us the impression that the working environment has become more toxic under the new management. We also noticed that some of the staff were no longer as proactive and attentive as they had been in the past.
Because of these experiences, we decided to cancel our remaining eight-night reservation and transfer to another hotel.
It is truly disappointing because Goldberry Suites and Hotel Cebu was once our go-to hotel whenever we visited Cebu. Sadly, based on our recent experience, I can no longer recommend it, and we have decided not to return. I sincerely hope management takes guest feedback seriously and works to restore the excellent service and positive atmosphere that made this hotel stand out in the past.
Very comfy bed as other reviews have described and a relatively handy location. Good value for money. Staff are very friendly and really nice.
The room was pretty small and they don’t seem to provide services for the room. I was there 3 days no service. Breakfast is very limited.
Highly recommended! Barato pa.
The parking maybe a little tricky.
Location, friendly staf.
Outdated room, mould on the ceiling of the bathroom.
It’s very niceclean and comfortable! The staff was really accommodating, respectful, polite. We loved our stay there!
Nothing!
Location
None
Staff are friendly
None
Everything. From service to food, everything was great
Nothing
The site
N/A
Room is perfect, no complaints.
Breakfast is pretty rubbish. Bread was stale and pineapple tasted of onion. Better breakfast options needed as this brings down the rating!
Location not great - super busy outside so can’t walk anywhere easily. But Grab always easy.
Cleanliness and the staff were helpful.
Nothing really.
Accessible
No parking
Good price
Shower wasn't hot
Her şey harikaydı
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