Rogen Inn

Wi-fi was often unconnected.

洗面台の蛇口の上に、優しく使用して下さいと注意書きがしてあった。私の連れの部屋には、無い。フロントオフィスのスタッフの対応も良くなかった。但し、部屋の清掃は、とても良かった。

The property is walking distance to People's Park. There are dine in options that are a must have when you are doing the DIY tour.

一家新酒店，普通型的，房間不大但是乾淨，樓下有很大餐館，停車場經常會滿，周圍晚上比較不熱鬧，但是在市區，房間設施和早餐都比較簡單，畢竟這是經濟型。服務人員態度很好，辦事效率高。

Had many restaurants on the site including frozen yoghurt shop.
Big parking area
Nice room, bathroom and bed.
Great front desk people
Good breakfast

Well cared for and the staff went above and beyond!

Wifi non exsistant, cold shower, Thai restaurant in the facility had Thai curry the signature dish of all Thai restaurants off the menu, it was only one night so no big deal

Good location, breakfast ok, rooms good and friendly staff; could improve bookkeeping since issues with laundry being paid arose.

Organize

No hand and face towel have to deposit 500 for xtra key card ,we have medications to be refrigerated and we have to pay 500 pesos per night for refrigerator, wifi is very poor,food.in the buffet are the same everyday but the location is good but not the sorroundings.

I like the building and rooms, restaurant was good, but theres no hand towels and wash cloth.. Everything was fine.

Excellent

Awesome everything is close by

The hotel was decent and the included breakfast buffet was nice as well. However, the wifi was terrible! When connected it was okay, it just kept disconnecting, and you have to log back in, over and over, really frustrating! The concierge put in a different code that lasted a few hours, then it dropped, and it was back to login in over and over again!

Great place and very convenient

Its new and accessible to any establishment. Will stay here again. Staff were all friendly and professional.

Very comvrnient location

I understand this is a fairly new hotel, nevertheless in the service industry... "customer service" FOR ALL is the key. The hotel needs to improve in controlling the noise. You can hear people in the hallway talking loud at 2 am. Either they put signs on the hallway or they find a way to soundproof it. The staff, particularly the front desk, can be more attentive and sensitive to their guests. When I checked in, I waited for almost 10 minutes before I got attended to because the lady was on the phone and I guess the other receptionist was on a break because she was just at the back. When I checked out, instead of checking the room thoroughly, the receptionist asked me if I took the hangers.

Well the hotel itself is new no doubt but lacking a lots of things inside the room for example people usually or really need a place that you can relax even if it’s not luxury. 1) no coffee machine 2) no hair dryer we have to call and request and need to pay 150.00 pesos for 4 hrs? 3) although the staff are friendly but they still need more training example: most of the hotel that we stayed they always aproach the customer with drinks or hot face towels to warm their faces or clean their hands something like that, that way if you experience that kind of services the more will attract customers or clients in other words people will tell their friends and family and will recommend your hotel ( word of mouth baga) just my opinion don’t get me wrong this is only my own observation either the management will comply for it or not. Thank you!

really nice hotel only problem is the WIFI sucks done not work in the rooms but if you don't need wifi awesome hotel great for Americans but I would recommend redplanet hotel