Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Family rooms
Garden
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent, walkable location near beach and shops
Clean, accommodating pools and hot tub (kid-friendly)
Good value and reasonable pricing
Spacious 1-bedroom apartment layouts with full kitchens
Convenient access to paid laundry
Cons:
Severe cleanliness problems in some units (dead roaches, pubic hair, soggy carpet)
Uncomfortable beds and inconsistent room quality across units
No air conditioning in living room in many units — living room very warm
Difficulty reaching staff / unreturned emails about lost items
Broken or missing basics in some units (iron, other essentials)

Categories

Cleanliness
4
Multiple reviews reported dead roaches in drawers and kitchen, pubic hair on sheets and bathroom floor, soggy carpet under the AC and guests washing bedding/cleaning kitchen before use — clear and recurring cleanliness failures.
Service
9
Mixed but often responsive: some guests praised attentive staff and quick resolution of issues (curtains/power), though others reported difficulty reaching staff and unreturned emails about lost items. Overall the staff handled many issues quickly, but communication lapses occurred.
Location
10
Consistently praised across reviews as excellent and very convenient — walkable to the beach, shops and popular island areas; repeatedly called a major positive.
Room Quality
5
Inconsistent unit quality: uncomfortable beds, living-room lacked AC in some units (very hot), broken iron that sparked, soggy carpets and overall shoddy/dirty conditions in some rooms; some units are better than others.
Amenities
9.5
Pools and hot tub were frequently described as very clean and kid-friendly; access to laundry and a full kitchen in apartment units are positives, though some units lacked living-room AC.
Value for Money
9
Several guests noted good value and reasonable pricing; despite room/cleanliness issues many felt the location and amenities made it worthwhile.
Food and Beverage
8
Standard quality for this hotel tier
Overall Experience
9.5
Overall stays were satisfactory for many due to excellent location, pools and value, but serious cleanliness and room issues negatively impacted the experience for some guests; overall impressions trend positive despite notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:45

Property Description

Tropical Paradise on the Royal Coconut Coast

Luxurious Suites with Kitchenettes
Indulge in comfort with fully-equipped kitchens in each guest suite, making your stay feel like a home away from home. Enjoy the convenience of a terrace or balcony in every suite, perfect for soaking in the tropical views.

Relaxation and Recreation
Unwind by one of the three outdoor pools with hot tubs, or challenge your companions to a game of shuffleboard. BBQ facilities are available for delightful outdoor meals. Let our front desk assist you in booking exciting water sports and activities.

Convenient Location
Explore the Coconut Plantation Market Place and savor the local shopping and dining options just a short walk away. For golf enthusiasts, the Wailua Golf Course is a quick 6-minute drive from the hotel.

Book now to experience the perfect blend of luxury and leisure at Plantation Hale Suites!

Important information:

The daily amenity fee provides guests with the following amenities:
- Self-parking
- High-speed Wi-Fi
- BBQ grills
- Picnic area
- Three outdoor swimming pools
- Two whirlpool spas
- Use of beach chairs and pool towels (based on availability)
- Toll-free and local phone calls
- Coffee or tea in rooms

Starting January 1, 2025, the amenity fee will increase to $35.61 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 581 reviews
Cleanliness: 4
Service: 9
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
L
linda • extended_group • us
5
Cons:

Our room had cockroaches.

2026-08-15 • via Nuitee
P
Pau • couple • es
10
2026-08-13 • via Nuitee
M
Maria Isabel • family_with_children • us
10
2026-08-12 • via Nuitee
J
Jen • extended_group • us
10
Overall good stay. Location and view great. A/c works great. Everything you need for a comfortable stay.
Pros:

Location and ocean view

Cons:

TV in living room humming. No Roku in living room. Couch cushions flat, slanted and uncomfortable.

2026-08-11 • via Nuitee
I
Irene • solo_traveller • us
6
Pros:

Staff was always attentive and really nice. Good location on the island.

Cons:

Beds not comfortable, he apartment didn't have some basics.

2026-08-04 • via Nuitee
K
Kelsey • family_with_children • us
4
It was fair but never again
Cons:

Living room was nice and cold and the bedroom was hot like an oven. We had to use the stand up fan in closet to keep my daughter cool down. Also it ask if I had kids and they put me on the top floor, mind you my daughter is 2 and love running and making noise. I felt bad for the people on the bottom of us as we tried our best to keen her calm.

2026-08-03 • via Nuitee
K
Kaitlyn • extended_group • us
10
2026-08-03 • via Nuitee
D
DjNkahelelaniK • Business
2
Not every unit is the same, ours was shoddy and dirty
Pros:

Dead roaches everywhere, in drawers, in the shower, there was Punic hair I the bathroom around the toilet floor, the air conditioner in the bed room barely counts as a ac unit, the living room was so hot that we had to buy our own fan to help reduce the heat. The carpet was soggy under the ac. The iron was broken and sparked when plugging in, had to purchase our own iron not have wrinkled clothes everyday for our convention. We had multiple other members of our conference staying in the same building and when they came to our room they felt terrible at the condition our room was in. It was miserable. They had fully ac entire units, hard wood floors, entire couch units, all while we were sweating profusely trying to all sit in the bedroom to avoid the living room! With soggy carpets and roaches! The kitchen had dead roaches so we had to clean and wipe everything down before feeling like it was clean enough to use anything in the kitchen. The bedroom had pubic hair on one of the sheets, had to wash all beddings before we felt it was clean enough to use safely. We forgot our air pods in the unit and after numerous emails no response back! Hate to have to call Kauai Police but may have to if no response back.

2026-07-21 • via Tripadvisor
B
Bert • solo_traveller • nz
5
Pros:

Location was perfect for what we wanted to do and where we wanted to go. Also the kids loved using the pools.

Cons:

when we arrived we had no curtains or power in the living room. These things were resolved quickly but Probably the biggest issue was that we had no air conditioning unit in the living room so it was very warm there during our stay, even though we used the ceiling fan and opened the sliding door to the lanai it just couldn't get cool enough to be comfortable to relax in the living room.

2026-07-20 • via Nuitee
A
Annabelle • family_with_children • us
8
We stayed for one night. The accommodation was fine for that. The location is great!
Pros:

Excellent location! Very convenient and everything was walkable. It had AC which was a bonus.

Cons:

The inside was nice, but the buildings itself needs updating.

2026-07-14 • via Nuitee
G
giovanni • family_with_children • it
7
2026-07-13 • via Nuitee
L
Leilani • couple • us
7
Good location and pricing
Pros:

Great location, reasonable prices

Cons:

The bed was very uncomfortable, and there were bugs all over the living room area. Staff was difficult to reach for questions.

2026-07-12 • via Nuitee
D
Derek • solo_traveller • za
9
Pros:

Large apartment, nice pool, easy walk to shops and beach.

2026-07-12 • via Nuitee
R
R7791NJrb • Couples
10
Roomy 1 bedroom apartment style with pools and near beach
Pros:

Spacious 1 bedroom with full kitchen and access to inexpensive paid laundry. Rooms generally face either beach (across the field) or the pool. Like having a small apartment. (Be sure to use self-check-in link they send, rather than trying to find the front desk in another building in the shopping center!)

2026-07-10 • via Tripadvisor
J
Jeri • extended_group • us
10
Pros:

The location and room was awesome

Cons:

A destination island should have local, live, face to face interactions rather than what has been established.

2026-07-10 • via Nuitee
D
Daniel • couple • us
8
Pros:

Great Value and location served well for walking along beach path.
Pool and hot tub very clean and accommodating

2026-07-08 • via Nuitee
8
813quant • NONE
10
Beautiful hotel/condominium located in Coconut Coast of Kauai.
Pros:

This was a family trip for us, and we booked two rooms adjacent to each other (I contacted the hotel in advance to request that). Registration is done online couple days before arrival, and the entry code was sent to us the day of the arrival. The hotel condition needs some upgrades, especially with the room conditions, but everything else exceeds our expectation: the well-kept garden, the friendliness of the staff, the ease of access using the keyless entry, the clean pool area and BBQ grill, etc. We also like the location: it's a short walk to the shoreline, and there's the plaza complex with convenience store and shops (the farmer market is held three times a week there in the parking lot of the plaza). There's no daily housekeeping; towel exchange can be done at the hospitality office located in the plaza (information in the booklet). Housekeeping service can be scheduled for a fee (if stay longer than a week there's a complimentary housekeeping service).

2026-07-05 • via Tripadvisor
R
rkehaile • NONE • Charleston, West Virginia
10
Great place to stay!
Pros:

Amazing! We absolutely love staying at Plantation Hale and have for many years! It is a hidden gem! We love the proximity to our Sleeping Giant hike as well as to all of our favorite restaurants and shopping!!

2026-07-04 • via Tripadvisor
H
Hekeani • extended_group • pf
8
2026-07-03 • via Nuitee
M
matthewk117 • NONE
10
Family vacation.
Pros:

Pool was clean and great. I rented 2 rooms and I asked if the rooms can be close together Upstairs and downstairs, they accommodated me with what I requested, that was a plus for me.

2026-07-02 • via Tripadvisor