Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Family rooms
Garden
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent, walkable location near beach and shops
Clean, accommodating pools and hot tub (kid-friendly)
Good value and reasonable pricing
Spacious 1-bedroom apartment layouts with full kitchens
Convenient access to paid laundry
Cons:
Severe cleanliness problems in some units (dead roaches, pubic hair, soggy carpet)
Uncomfortable beds and inconsistent room quality across units
No air conditioning in living room in many units — living room very warm
Difficulty reaching staff / unreturned emails about lost items
Broken or missing basics in some units (iron, other essentials)

Categories

Cleanliness
4
Multiple reviews reported dead roaches in drawers and kitchen, pubic hair on sheets and bathroom floor, soggy carpet under the AC and guests washing bedding/cleaning kitchen before use — clear and recurring cleanliness failures.
Service
9
Mixed but often responsive: some guests praised attentive staff and quick resolution of issues (curtains/power), though others reported difficulty reaching staff and unreturned emails about lost items. Overall the staff handled many issues quickly, but communication lapses occurred.
Location
10
Consistently praised across reviews as excellent and very convenient — walkable to the beach, shops and popular island areas; repeatedly called a major positive.
Room Quality
5
Inconsistent unit quality: uncomfortable beds, living-room lacked AC in some units (very hot), broken iron that sparked, soggy carpets and overall shoddy/dirty conditions in some rooms; some units are better than others.
Amenities
9.5
Pools and hot tub were frequently described as very clean and kid-friendly; access to laundry and a full kitchen in apartment units are positives, though some units lacked living-room AC.
Value for Money
9
Several guests noted good value and reasonable pricing; despite room/cleanliness issues many felt the location and amenities made it worthwhile.
Food and Beverage
8
Standard quality for this hotel tier
Overall Experience
9.5
Overall stays were satisfactory for many due to excellent location, pools and value, but serious cleanliness and room issues negatively impacted the experience for some guests; overall impressions trend positive despite notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:45

Property Description

Tropical Paradise on the Royal Coconut Coast

Luxurious Suites with Kitchenettes
Indulge in comfort with fully-equipped kitchens in each guest suite, making your stay feel like a home away from home. Enjoy the convenience of a terrace or balcony in every suite, perfect for soaking in the tropical views.

Relaxation and Recreation
Unwind by one of the three outdoor pools with hot tubs, or challenge your companions to a game of shuffleboard. BBQ facilities are available for delightful outdoor meals. Let our front desk assist you in booking exciting water sports and activities.

Convenient Location
Explore the Coconut Plantation Market Place and savor the local shopping and dining options just a short walk away. For golf enthusiasts, the Wailua Golf Course is a quick 6-minute drive from the hotel.

Book now to experience the perfect blend of luxury and leisure at Plantation Hale Suites!

Important information:

The daily amenity fee provides guests with the following amenities:
- Self-parking
- High-speed Wi-Fi
- BBQ grills
- Picnic area
- Three outdoor swimming pools
- Two whirlpool spas
- Use of beach chairs and pool towels (based on availability)
- Toll-free and local phone calls
- Coffee or tea in rooms

Starting January 1, 2025, the amenity fee will increase to $35.61 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 581 reviews
Cleanliness: 4
Service: 9
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
J
Jasen • couple • us
10
2026-09-16 • via Nuitee
B
barbara • family_with_children • it
9
2026-09-14 • via Nuitee
J
Josselyn • family_with_children • us
10
2026-09-14 • via Nuitee
F
Fabio • couple • us
1
Pros:

-

Cons:

Disgusting smell, cockroach everywhere, lot of dust, not clean at all

2026-09-13 • via Nuitee
A
Ai • extended_group • us
8
Many restaurants, super market walking distance
Pros:

Good location and very convenient
2bedrooms

Cons:

Need slippers and extra blankets

2026-09-13 • via Nuitee
J
Jacqueline • couple • us
10
2026-09-13 • via Nuitee
P
Patric • couple • us
10
2026-09-09 • via Nuitee
K
Kazhmir • family_with_children • us
6
Great service, orherwise meh.
Pros:

Friendly customer service, a/c, and pools.

Cons:

Quite possibly the most uncomfortable beds I’ve ever slept on. Bare minimum essentials., including dishes and towels. Charge for room cleaning not disclosed prior to booking.

2026-09-07 • via Nuitee
J
Ja Young • couple • us
7
2026-09-07 • via Nuitee
K
Kennyamor • extended_group • us
1
The staff is not
2026-09-04 • via Nuitee
J
Jagdish • family_with_children • us
8
2026-09-01 • via Nuitee
L
Lillie • family_with_children • us
8
A great location, perfect for our stay, with everything needed and seamless check-in/check-out!
Pros:

I appreciated the feel of home at the unit. It had everything I needed. I traveled with my teenager son and it was perfect for our needs. Also, thank you for leaving the parking pass in the unit. Our arrival was after hours, so that was a huge help!

Cons:

The TVs were hard to operate with the remote controls, it was mostly on for background noise, but still would have liked to go through the cable channels and watch something I liked on TV besides streaming.

2026-09-01 • via Nuitee
D
Daniela • solo_traveller • it
8
2026-08-30 • via Nuitee
R
Riaan • couple • nl
10
2026-08-30 • via Nuitee
K
Kulvir • solo_traveller • ca
1
Cons:

Two cockroaches in one of our rooms and we were told that is normal. This is in addition to the 4 bugs we found in our room in the kitchen, bathroom and coming out of the owners closet.

2026-08-27 • via Nuitee
B
Baglieri • solo_traveller • us
3
2026-08-24 • via Nuitee
M
Marie • family_with_children • fr
10
Parfait super ce logement
Pros:

Propre grand nickel

Cons:

Confort, propreté équipements

2026-08-21 • via Nuitee
J
Juan • family_with_children • us
10
Excellent 5*
Pros:

Convenience, size of room

2026-08-21 • via Nuitee
E
Ewelina • couple • pl
10
2026-08-18 • via Nuitee
S
Stefano • solo_traveller • it
2
Cons:

Camera non uguale alle foto.
Struttra vecchia e non pulita

2026-08-18 • via Nuitee