Hostal Donde Regina

Hotels
9.6 (1044 reviews)
15 Calle "A" 7-12, Zona 13, Colonia Aurora , Guatemala , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Good breakfast
Cons:
WiFi issues
Noise problems
Food poisoning incident

Categories

Cleanliness
9.59
The rooms are described as super clean, meeting high hygiene standards.
Service
10
Staff described as very kind, welcoming, and helpful.
Location
10
Perfect location just a few minutes' walk from the airport, highly praised by multiple reviews.
Room Quality
9.56
Rooms are described as spacious, comfortable, and quiet.
Amenities
9.1
Standard amenities for a hotel of this rating, though some reviews mention outdated features.
Value for Money
10
Great value for money as highlighted by guests in multiple reviews.
Food and Beverage
8.55
Breakfast described as very good, but one comment mentioned an issue with food quality.
Overall Experience
10
Overall experience is highly positive with guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:48

Property Description

Charming Accommodation near Popol Vuh Museum

Garden Oasis: Hostal Donde Regina offers a serene garden for guests to relax in after a day of exploring Guatemala.

Convenient Amenities: Enjoy the convenience of free private parking, 24-hour front desk service, and complimentary WiFi during your stay.

Exploration Made Easy: With the nearby Miraflores Museum and National Palace Guatemala, immerse yourself in the rich culture and history of the region.

Experience comfort and convenience at Hostal Donde Regina - book your stay now for an unforgettable trip to Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1044 reviews
Cleanliness: 9.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.1
Value for Money: 10
Food and Beverage: 8.55
Overall Experience: 10
E
eva • solo_traveller • de
9
2026-02-10 • via Nuitee
A
Alvarenga • extended_group • gt
7
Me gustó muchos solo que no era cómodo que la habitación no tenga baño
Pros:

Que está cerca del aeropuerto

Cons:

Que el baño
De la habitación está en el nivel

2026-02-10 • via Nuitee
M
Mireya • couple • co
10
Fácil acceso
Pros:

La ubicación

2026-01-30 • via Nuitee
F
Firme • solo_traveller • gt
8
2026-01-27 • via Nuitee
C
Cyril • solo_traveller • nl
8
Pros:

Very easy location if you have an early flight from the airport. 5 min walk and you're in the departure hall. Clean and quiet rooms.

Cons:

Wifi didn't work.

2026-01-26 • via Nuitee
A
Alana • extended_group • gb
9
2026-01-26 • via Nuitee
T
Thomas • couple • hn
7
2026-01-23 • via Nuitee
A
Anezka • couple • cz
8
Pros:

Location near the airport

Cons:

No chair in the room

2026-01-22 • via Nuitee
M
Marlon • couple • sv
9
Estancia placentera
Pros:

Es un lugar muy tranquilo y reservado

Cons:

El área para parquearse es pequeña y el rótulo del hostal no es visible al llegar por la noche

2026-01-20 • via Nuitee
L
Livvy • couple • gt
10
2026-01-20 • via Nuitee
C
Christopher • extended_group • cr
10
La mejor y más próxima opción cerca del aeropuerto.
Pros:

Muy muy cerca del aeropuerto, hasta caminando se puede ir uno y no es peligroso, sin embargo, también ofrecen transporte si lo solicitan. Las habitaciones son muy limpias y con excelente mantenimiento.

2026-01-20 • via Nuitee
L
Laïta • couple • fr
8
2026-01-19 • via Nuitee
R
Rebeca • family_with_children • cr
9
Recomendable para los costarricenses ñ.
Pros:

La amabilidad del personal, servicio, aseo y ubicación.

Cons:

Que el baño y servicio sanitario estén dentro o al menos a la par de la habitación.

2026-01-19 • via Nuitee
R
Rebeca • family_with_children • cr
3
Pros:

La ubicación porque todo queda cerca.

Cons:

La habitación no tiene aire acondicionado ni ventiladores, cuando ingresamos la habitación no estaba lista, estaba sucia y olía feo, no hacen aseo a la habitación todos los días, no hay señalización de evacuación y el día del temblor el.encargado de la recepción ni nos dijo que debíamos hacer no como estábamos.

2026-01-19 • via Nuitee
B
bruno • couple • fr
8
2026-01-19 • via Nuitee
L
Lorrayna • solo_traveller • br
10
2026-01-16 • via Nuitee
A
Andrea G. • extended_group • cr
9
Pros:

Rico, y la muchacha muy amable

2026-01-16 • via Nuitee
M
magali • couple • lu
7
Escale de nuit
Pros:

Proche à pied de l aéroport pratique pour 1 escale de nuit
Bon petit dejeuner
Belle terrasse

Cons:

Mauvaise insonorisation

2026-01-15 • via Nuitee
N
nathalie • solo_traveller • ca
5
Choisissez soigneusement votre chambre!
Pros:

Très près de l’aéroport, déjeuner copieux.

Cons:

J’avais réservé à cet hôtel à mon arrivée à Guatemala city, et mon commentaire booking était très très positif. Ma chambre était au 2e étage et elle était très confortable.
J’ai donc réservé de nouveau la veille de mon départ du Guatemala. Malheureusement, il ne restait qu’une chambre double. Elle était situé au rez de chaussée, à 3 mètres des tables déjeuner. Aucune armoire, aucune tablette, même aucun crochet. Où est-on supposé déposer nos valises et vêtements? La chambre était donc spartiate, et coller sur une autre chambre où j’entendais l’entièreté des conversations de la voisine. Chaque mot…c’était gênant 🙄.

Bref, je comprend mieux la disparité des commentaires ici, première chambre était splendide, deuxième était très très décevante… pour le même prix!

2026-01-15 • via Nuitee
O
Oscar • couple • au
9
2026-01-13 • via Nuitee